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Dr. Vivian Jones, MD

Dr. Vivian Jones, MD

Family Medicine*
20+ years of experience

Dr. Vivian Jones, MD is a family medicine physician in Plano, TX and has over 20 years of experience in the medical field. She graduated from Meharry Medical College in 2004. She is affiliated with medical facilities Medical City Plano and Texas Health Presbyterian Hospital Plano. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 29 reviews 3.9 Star Rating (29 reviews)

Texas Health Family Care

6130 W Parker Rd Ste 406 Plano, TX 75093
Telehealth available

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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.9
29 ratings, 26 with a written review
5 star
62%
62%
4 star
10%
10%
3 star
3%
3%
2 star
0%
0%
1 star
24%
24%

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Doctor Vivian Jones took the time to explain my lab results and ease my anxiety. We discussed a plan of action that was agreeable for both us to monitor my health plan moving forward. I was very skeptical prior to my appointment because I was transferring my care from another provider who didn't show concern for my care. It was very refreshing to experience Dr, Jones bedside manner.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Oct 25, 2023
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Overall, to be my first appointment with the office of Dr. Vivian Jones I couldn't have asked for a better representation overall from the welcoming all the way to the service
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 20, 2023
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Dr Jones was thorough in her exam and explanations
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 18, 2023
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She was cold and unconcerned not friendly at all.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Aug 16, 2023
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Doctor is good
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Aug 10, 2023
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Not concerned
More concern about staying within billing guidelines. Became defensive when I relayed experience that contradicted her advice. Did not listen to questions about medications with side effects that could be minimized by working with another provider and ultimately answered with I can’t make you take the medication so do what you want. This is a medication that just earlier in the appointment she said helped prevent a heart attack or stroke! She bills herself as empathetic and compassionate but you don’t care if I have a stroke or heart attack? Why are you a doctor if you are going to say do what you want. Of course every patient has that right. Doctors are supposed to encourage the best course of action, not have an attitude of whatever. the best thing about this appointment was that her staff were genuinely nice and helpful which I appreciate. I will not be returning and I hope anyone who goes to her gets the doctor in those other reviews. I did not.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 01, 2023
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Horrible. Only cares about the money. Terrible patient care
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 03, 2023
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Dr. Jones was very informative and gave me the best information for me to make the best medical decision for myself. I really enjoyed our interaction and I am grateful to have found a physician that I feel immediately comfortable with. I have already begun recommending my friends and family!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – May 02, 2023
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The care provider did a very good job in listening to me.
What went well
No results
What could be improved
No results
Helpful
Apr 28, 2023
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I have already recommended her to other family friends and they have scheduled appointments with her.
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2023
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Dr Jones is a wonderful physician Caring professional and considerate
What went well
No results
What could be improved
No results
Helpful
Apr 01, 2023
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I really like a doctor who listens and doesn't rush thru the visit because I'm scheduled for a f/u , can't go over scheduled time. I feel that way with this doctor.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Apr 01, 2023
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Dr Jones was kind. [...]
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
Helpful
Anonymous – Nov 01, 2022
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Good she was taking in all of my health concerns
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Sep 29, 2022
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Good she move fast
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Sep 29, 2022
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Dr Jones is excellent in providing medical information, evaluating symptoms and is truly concerned about her patients. Very professional and compassionate.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Sep 29, 2022
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The doctor listened and explained herself very well.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Sep 29, 2022
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Dr. Jones was wonderful to work with. I really appreciated her professionalism and eagerness to make sure my health and experience was her priority. I look forward to seeing her for my follow up appointment.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Sep 29, 2022
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Very happy with how I feel as if we are working on getting my health better together
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Anonymous – Sep 29, 2022
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Doctor was very empathetic and took my consideration into the treatment regime
What went well
No results
What could be improved
No results
Helpful
Aug 06, 2022
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About Me

biography

Dr. Vivian Jones, MD is a family medicine physician in Plano, TX and has over 20 years of experience in the medical field. She graduated from Meharry Medical College in 2004. She is affiliated with medical facilities Medical City Plano and Texas...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Meharry Medical College

    Medical School, 2004
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Texas Health Family Care

Texas Health Family Care6130 W Parker Rd Ste 406 Plano, TX 75093
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