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Dr. Victoria Dooley, MD

Dr. Victoria Dooley, MD

Family Medicine*

Dr. Victoria Dooley, MD is a family medicine physician in Novi, MI. She is affiliated with medical facilities Ascension Providence Hospital-Southfield Campus and Ascension Saint John Hospital. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 75 reviews 3.2 Star Rating (75 reviews)

Henry Ford Family Medicine - Northville Novi

21580 Novi Rd Novi, MI 48375
Telehealth available

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Dr. Dooley's Reviews

Likelihood to recommend Dr. Dooley

3.2
75 ratings, 43 with a written review
5 star
53%
53%
4 star
1%
1%
3 star
1%
1%
2 star
3%
3%
1 star
41%
41%

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Awesome Physician!
My family and I have been patients of Dr. Dooley for over 13 years. She has taken great care of us and we consider her family. You will never find a more caring or knowledgeable doctor in S.E. Michigan!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
SFC(R) Keith Collins – Jan 30, 2025
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Terrible Experience !
I was looking for a PCP that was my gender, age and race. I was so happy I found Dr. Dooley. But my experience was horrible and very disappointing. She flew in the room and spoke to me very fast and very condescending. She cut me off several times and rushed the appointment. I thought maybe I wasn’t giving her enough grace so my daughter went and had very much the same experience. When asking questions about her diagnosis, she was told “I dont understand what your trying to ask me” what Dr says that in that way? Neither of us are going back and we will never refer. I hate that too, because I wanted to support her practice.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dissatisfied Client – Jan 28, 2025
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Worse experience
Do yourself a favor and find another doctor. Care and compassionate are not what you will find here. It was clear that billing was more important than patient care. Save yourself the time and experience.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 28, 2024
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Best dr around!
Always thorough and informative
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jamie c – Nov 19, 2024
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Exceptional Doctor
Dr. Victoria Dooley is an exceptional physician. They are not only highly skilled but also incredibly compassionate. She always take the time to explain my diagnosis and treatment options in a way that's easy to understand. I feel truly cared for under her care.''I was very impressed with Dr. Dooley. She is kind, professional and understanding. She made me feel comfortable and confident in her care. I would highly recommend Dr. Victoria Dooley to anyone looking for a great doctor.' I love Dr. Dooley and her team
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Theresa Phillips – Nov 05, 2024
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Dr. Condescending and non personality
If you want an office or doctor to not listen to you, not very welcoming, speaking to you with a condescending tone, sits across the room to talk to you, not inviting you cant sit on the exam table, like their saving it for specil patients or something, there is a uncomfortable chair in the room for you to sit, where she talks to you like your bothening her, then this is the place. Bedside manners is not her strong suit.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Aug 22, 2024
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Used
This doctor cares more about herself than any patient in her office she makes that very clear. Patients have to make an appointment for each refill of medicine. Greed is very evident at this office. Thank goodness I never went back.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Twyjds – May 06, 2024
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was very rude during physical
i have been looking for a physician for a while and needed to have a physical done. i am a trans man and it seemed the nurse didn’t even read any of my paperwork because she was very confused about me being on birth control. this concerned me because how will a nurse give me good care if she hasn’t even looked over my paperwork. when i saw the doctor i felt like she was in a rush and that i was merely an inconvenience to her. she asked if my depression was current or not and when i responded she rudely said we don’t have time to talk about depression and do a physical so i needed to make up my mind despite her bringing it up to me. she was just very snappy with me overall as if she had something better to do with her time. i was also contacted saying my appointment was cancelled since i didn’t provide insurance information, but i had called the office five times at spread out times and got no answer to even provide information
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Dec 07, 2023
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Great Doctor
I’ve been going to Dr. Dooley for over 5 years. Amazing Primary Care Physician. She has an amazing team that are extremely responsive and professional to any concerns and she makes sure to check any and all issues that could cause concern. Dr. Dooley is also responsive to her patients on her emergency line.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trey H – Dec 07, 2023
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Great Doctor, great care!!!
Telehealth
My family and I have been seeming Dr. Dooley for 12 yrs. She is very through honest and family oriented . We love her and appreciate her taking great care of our family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DC – Nov 14, 2023
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Wonderful doctor
Dr was kind, caring, and very professional. She took time to listen and address all my concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Preston – Oct 23, 2023
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Disappointed.
First and last visit for me. Doctor was impersonal and somewhat rude. Extremely heavy handed with delicate procedures and seemed uninterested getting to know me as a patient. Staff was friendly!
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
V – Aug 21, 2023
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Very clear and precise on recommendations
I have been going to Dr. Dooley for about 4 years now. Generally just for annual physical and immunizations until this year where I’ve had a couple of situations that required follow-up. She has been very responsive to my questions during visits and in the portal. Her staff is also very helpful. Some of the reviews I see related to the doctor’s style and personality I’m very surprised to read. IMO, she’s just not very “chatty”, if that’s what you’re looking for, but she’s pleasant. She’s very thorough and gets to the point to address your healthcare needs. I think she’s great and I would refer her to any one.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pwindy – Aug 03, 2023
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I’ve been a patient of Dr. Dooley’s for about 2 years now and honestly I’m not sure why I’ve been a patient that long, maybe it’s because we don’t see each other but once per year but every time I’ve visited her office it’s been super uncomfortable! What she lacks in personality her office staff makes up for but they seem very timid. She’s definitely a “know it all” and doesn’t like to listen to her patient. She’s also a COVID Advocate so be prepared for speech. I would not recommend her as a PCP! I’m actually in the process of looking for someone new.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
6 others found this helpful
Helpful
K – Jul 11, 2023
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Not a good fit
This was my first appointment with her as my pcp retired. I spent 10 min with her. The first 10 min was paperwork, blood drawn and taking vitals with high level overview of my medical history. The appt lasted 25 minutes for my first one. I give blood all the time and never ever had a blown vein. I do now with the blood draw. I didn't feel like she was hearing me bc everything was so rushed.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jun 22, 2023
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I’m at a loss for words!!
I’m at a loss for words!! It was truly my worse experience I’ve EVER had with a health provider!! She was impossible to understand, she talked so fast! She was truly not interested in me at all!! I’m not sure how she stays in business!! Very disappointing, having to find a new doctor because my doctor retired.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
May 28, 2023
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I do recommend Dr Dooley.
Lots of knowledge and very personable. Patient and takes her time for a very through analysis…
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 16, 2023
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Best Doctor!
Dr. Dooley is the most caring Doctor I have ever had. She is professional and polite. Staff is wonderful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 13, 2023
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My visits are always pleasant
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Allison moss – Nov 12, 2022
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Marked me as “obese” while pregnant.
I was searching for a new PCP for awhile and since I hadn’t had a physical in about a year I really felt it was important while pregnant. I went in while 6 months pregnant. Not only did she tell me “I’d hate to hear ‘new mom dies from Covid with week old baby at home’ if you don’t get the vaccine,” she also did not indicate me as pregnant in my chart and marked me as obese because of my pregnancy weight. The front staff were rude and I felt judged from the moment I walked into the office. I have never felt so uncomfortable with a doctor or at an office in my life.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
C.S. – Oct 12, 2022
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About Me

biography

Victoria N. Dooley, MD, is a family medicine doctor with Ascension Michigan in Novi, MI. She provides primary care for minor illness and injuries, preventive health screenings, routine check-ups and vaccinations. Dr. Dooley listens to understand...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Henry Ford Family Medicine - Northville Novi

1

Affiliated Hospitals

  • Ascension Providence Hospital-Southfield Campus

    16001 W 9 Mile Rd
    Southfield, MI 48075
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Ascension Saint John Hospital

    22101 Moross Rd
    Detroit, MI 48236
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality