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Dr. Victoria Do, MD

Dr. Victoria Do, MD

Family Medicine*
25+ years of experience

Dr. Victoria Do, MD is a family medicine physician in Houston, TX and has over 25 years of experience in the medical field. She graduated from St George S Hospital Med School in 1999. She is affiliated with East Houston Hospital & Clinics. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 24 reviews 3.8 Star Rating (24 reviews)

Practice

4200 Twelve Oaks Dr Houston, TX 77027
Telehealth available

Experience Check

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Dr. Do's Reviews

Likelihood to recommend Dr. Do

3.8
24 ratings, 11 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
25%
25%

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Due to Dr. Do's affiliation with River Oaks Hospital, you will be billed THOUSANDS of dollars for a simple primary care visit for a medication refill or immunization. You will be billed twice by her office as well as River Oaks Hospital Due to the way that they bill, simple blood draws or routing screening is not covered by even the best insurance. The office does not answer phone calls or return messages. The billing company states that they will get back with you and does not answer emails. I am sad to say it would be best to avoid this office altogether unless money is not a priority to you. Take a look at the Fox News 26 Houston article "Pearland woman gets $5700 COVID-19 test bill" to see River Oaks Hospital's billing practices.
What went well
No results
What could be improved
  • Office environment
8 others found this helpful
Helpful
Dec 18, 2020
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Poor billing practices and incompetent staff when fixing their mistakes
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
5 others found this helpful
Helpful
Dec 03, 2019
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Dr Do needs to be involved with how her Advanced Medical Group practice is handled. I can not seem to be able to reach anyone at the office to talk to someone other than the answering service. Even the answering service is clueless to what is going on. The line for medical records is never answered by “Dana” and you are not allowed to leave a message because the message box is always full. Then the phone system just disconnect you. I was told that if you want information about your test results you have to access their portal but I can’t reach anyone to find out how to access their portal. When I went there for my appointment, no one mentioned anything about a portal. Just because they are building a new state of the art new office at a different location is no reason to neglect their current patients.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Frustrated patient – Oct 26, 2019
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I always feel like I am whining when I list my complaints/ailments to the doctor. Dr. Do makes me feel quite the contrary as she has a great bedside manner. I've found that she is spot on for her assessments and follow-through.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lisa L. – Nov 14, 2018
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Dr. Do is a caring, compassionate, and brilliant physician. She takes time to listen to your health issues and provides excellent care! I have and will continue to recommend her to anyone in need of a family physician. Thank God for wonderful doctors like her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Courtney – May 03, 2018
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Dr Do was great but the staff is horrible. I have no copays and was seen last because office manager. I was told I needed to pay 350 payment I said no I called my insurance company agent spoke to manager and explained no copay needed manager got mad and yelled at agent therefore I ended up being seen 2 hours and 32 min late. Rude staff no greeting upon arrival and when questions were asked manager looked at her staff and started laughing. Entire time nothing but rude comments were being made
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Feb 02, 2018
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Doctor Do is only one family doctor who I have believe in her more than 10 years
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Tue Nguyen in Houston, TX – Nov 02, 2017
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Dr. Do is a great doctor! She listens patiently and lets you ask questions. Makes you feel very comfortable and you do not feel rushed with her. I started seeing Dr. Do when she was with a different group. She is so great, that I moved with her when she joined AMG.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Betty in Houston, TX – Nov 11, 2016
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Dr. Do is one of the best doctors I've ever seen. She is very patient, caring and helpful. She listens, allows me to say and ask everything I need to, and acts like she truly cares about my well-being. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Wendy in Pearland, TX – Aug 26, 2016
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I would recommend Dr.Do to everyone!!! She makes you feel very comfortable to discuss any problems that you may have. She takes her time to explain what is going on and how she will treat the problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Viktorya Feldman in Houston, TX – Apr 27, 2016
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Dr. Do is one of the most caring and compassionate physicians that I know to date. She is concerned about you as a human being and I never feel that I am just another patient. Dr. Do is very knowledgeable and therefore confident in her approach to treatment. This physician leaves no rock unturned when dealing with symptoms and is most comprehensive in the evaluation process. Treatment is based on solid evidence based practice/best practice. I feel safe and well taken care of in her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Beverly Palmer in Houston, TX – Mar 10, 2016
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About Me

care philosophy

I am committed to my role as your primary care physician. I will take as much time as necessary to explain and educate your health condition and diagnosis. I will work closely with you to provide a comprehensive, individualized...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Memorial Family Medicine

    Residency Hospital, 2003
  • St. George Hospital, England

    Internship Hospital, 2000
  • St George S Hospital Med School

    Medical School, 1999
  • University College, University Of London

    Undergraduate School, 1996
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Vietnamese

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Locations

Practice

Heart Associates of Westside PLLC4200 Twelve Oaks Dr Houston, TX 77027
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Sigma NP Group of Texas PLLC8307 Knight Rd Houston, TX 77054
2