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Dr. Tsinsue Chen, MD

Dr. Tsinsue Chen, MD

Neurosurgery*

Dr. Tsinsue Chen, MD is a neurosurgeon in Chandler, AZ. She is affiliated with Chandler Regional Medical Center. She is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 12 reviews 4.3 Star Rating (12 reviews)

Practice

1875 W Frye Rd Ste 300 Chandler, AZ 85224
Telehealth available

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Dr. Chen is a Healthgrades Choice provider in Neurosurgery

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.3
12 ratings, 12 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Restored me!
I conferred with Dr. Chen on Feb. 12 re my neuropathy with multiple aspects. On March 10 she did a laminectomy and a spinal fusion of vertebrae C3 through T2. The precision and care needed in the operation truly struck me. The restoration of function for me began immediately with return of temperature sensitivity in my hands and partial relief of neuresthesia and finger dexterity. Dramatically at 2 weeks I recovered strength in biceps, triceps, deltoids, and quadriceps as well as proprioception in my legs and feet. Dr. Chen and the support team at Barrow Brain and Spine and at Chandler Regional Medical Center were excellent. They informed me and my wife about every procedure and need at every stage. I am forever grateful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 30, 2025
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Trigeminal Neuralgia
Dr. Chen performed vascular decompression surgery to relieve my Trigeminal neuralgia nerve pain which I had for 8 years. The surgery went as expected and my pain is gone. Dr, Chen and the entire Barrows medical and administrative staff were professional, kind and caring. I am so happy to have a normal life back again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Sperry – Oct 07, 2024
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MVD Surgery Successful for Trigeminal Neuralgia
2 years ago, Dr. Chen did MVD surgery to treat my trigeminal neuralgia. From then on, I gain my normal life again. Dr. Chen is such a wonderful individual, and a great doctor. We will be forever greatful for her skills and expertise. I hope that she will have more patients like me, who could have their life back.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julz Isuga – Jun 13, 2024
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Fantastic!
Dr. Chen was kind and compassionate. She addressed concerns before and after my chiari decompression surgery. Her bedside manner was wonderful and she always took time to help my pain and was excited to see me improve so much.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 13, 2024
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Bad physician
Had a horrible experience. Do not recommend this neurosurgeon, she was rude and has terrible bedside manners. Didnt explain my condition well. I do not want anyone to see her, complete waste of my time
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 05, 2023
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Friendly,
Friendly, took lots of time with us to explain all possibilities and needed tests before a diagnosis and the options for treatment. Also very nice staff and Barrow Spine group. Smart and knowledgeable Doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 28, 2023
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I found Dr. Chen with Barrow Second Opinion. She is a wonderful doctor. I appreciate how much time she spent with me on each visit (2x/3x more than other MD's in same field). She thoroughly went through images and answered all questions. She was patient and forthright. I feel she takes a conservative approach if possible. My first diagnosis was a lumbar synovial cyst with recommended fusion. I felt this was an accurate diagnosis but warranted a 2nd opinion. Dr. Chen confirmed the diagnosis but thought a less aggressive procedure would be a good choice. Finally, 1 week from scheduled surgery, she ordered a 2nd MRI. She saw very positive changes in the MRI and personally called me to recommend we postpone and hold off on any surgery and continue with conservative care. I am improving and it is possible, at least for the near future, that Dr. Chen's approach and thoroughness saved me from a fusion and even a surgery at all. Dr. Chen is kind, articulate, and walks you through your options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Marcy S – May 02, 2021
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Terrible bedside manner , very non caring . Dr. Chen did not want to help me with my pinched nerve said she did not know why I could not walk , waste of time .
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 21, 2021
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Dr Chen saved my life. I was 39, had brain tumor and cyst out of nowhere that caused me to go to the ER. I had a headache on that Friday and had brain surgery on Monday. Her bedside manner is amazing. She is kind, sweet, and did an amazing job with my surgery. 5 stars isn't enough! I hope she never has to operate on me again but I'm so thankful for her professionalism and care in treating me.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Josh Johnson – Jan 23, 2021
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Dr Chen is the most caring and knowledgeable Doctor. She went way above and beyond in her care and skill level. She saved my daughters life. We love her so much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jacinda Mosley – Sep 16, 2020
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Dr Chen est un chirurgien exceptionnel Elle m'a sauvé la vie après un grave accident de la route Elle a non seulement du talent mais elle est très agréable et rassurante
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 31, 2020
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Unbelievably talented and skilled neurosurgeon. I had DBS surgery in 02-2020, and feel that she, her staff, and all the Chandler Regional Medical Facility personnel were outstanding in every conceivable way. Do your research, but you will not find a better neurosurgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Rick Jenks – Feb 21, 2020
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About Me

Watch Dr. Chen's Video

care philosophy

As a neurosurgeon, my philosophy of care, is that I don't only treat the disease, I treat the patient.  Every person who walks into my office is someone with a unique story.  Each patient I see has individual values, loved ones, hobbies,...read more

biography

Dr. Chen was originally born in Kaohsiung, Taiwan.  Her family immigrated to the U.S. when she was 2 years old, and she has since considered San Diego her home.  Her personal experience with neurosurgery in a close family member impacted...read more
  • Neurosurgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Natl Hospital Queen Square

    Fellowship Hospital
  • Barrow Neuro Inst St Josephs Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Neurological Surgery®
Neurosurgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

Dr. Chen is a Healthgrades Choice provider in Neurosurgery

  • AANS/CNS Stereotactic and Functional Executive Committee Young Neurosurgeons Liaison, 2017

  • UCSD Thurgood Marshall Alumni Association Award, 2007

  • UCSD Prather Endowed Student Award, 2007

  • AANS Young Neurosurgeons Committee Member, 2017

  • AANS Young Neurosurgeons Committee Member, 01/012018

  • Gold Humanism Honor Society, 2011

  • Czech Duck Neurosurgery Research Award, 2011

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Locations

Practice

Neurosurgical Associates LTD1875 W Frye Rd Ste 300 Chandler, AZ 85224
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:30am - 12:00pm
  • Directions

Practice

Gilbert Pulmonary & Critical Care PLLC3420 S Mercy Rd Ste 221 Gilbert, AZ 85297
2
Office2910 N 3rd Ave Ste 200 Phoenix, AZ 85013
3