Dr. Toan Vu, MD
Neurology*
20+ years of experience
Dr. Toan Vu, MD is a neurologist in San Antonio, TX and has over 20 years of experience in the medical field. Dr. Vu has extensive experience in Headache. He graduated from AFFILIATED MEDICAL SCHOOL OF HANOI in 2004. He is affiliated with medical facilities such as Methodist Hospital and Methodist Hospital Stone Oak. He is accepting new patients and telehealth appointments.
3.4 Star Rating
Based on 33 reviews 3.4 Star Rating (33 reviews)
Practice
255 E Sonterra Blvd Ste 211 San Antonio, TX 78258Telehealth available
Hospital Highlight
Dr. Vu is affiliated with Guadalupe Regional Medical Center Seguin, a highly rated hospital.
At a Glance
- Area of Expertise
- Easy Scheduling
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Vu's Reviews
Likelihood to recommend Dr. Vu
3.4
33 ratings, 18 with a written review
| 5 star | 55% | 55% |
| 4 star | 3% | 3% |
| 3 star | 3% | 3% |
| 2 star | 3% | 3% |
| 1 star | 36% | 36% |
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Dr. Vu is Awesome
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Z Genc – Apr 17, 2025
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Toan Vu is great - staff is not.
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Staff wasn't friendly
Helpful
Mar 04, 2025
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Worst Experience
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Patient in need – Dec 18, 2024
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Bad Experience!
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Long wait times
3 others found this helpful
Helpful
Sep 26, 2023
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Poor and Unacceptable in every way!!!!!!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Didn't trust the provider's decisions
Helpful
Robert Longoria – Sep 25, 2023
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Son had a seizure
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sandra Martinez – Aug 09, 2023
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Dr. Vu is a wildly inappropriate, a poor communicator and thinks he is a psychiatrist, attributing my years of suffering to an undiagnosed psychiatric condition. He didn’t run one test or order any imaging. He didn’t even listen to my symptoms. He laughed at the video I showed him of unexplained, involuntary movements and also snickered when I told him about my burning nerve pain. He was suspicious and confused about the fact that I brought my female friend, questioning the nature of our relationship unnecessarily. When my husband called to complain about his mistreatment of me, the office manager explained that “he wears a mask and nobody can see him laughing”, (so my allegations are unproven and meritless). He also informed my husband that “there was a woman in the appointment with her; did you know that?” As though the whole office was talking about our “lesbian” relationship. I am livid. I didn’t tell him I was a three-time combat vet and that I have Gulf War Syndrome.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Jane Doe – Sep 23, 2022
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Friendly and Personable
What went well
- Appointment scheduling
- Listened & answered questions
- Appointment wasn't rushed
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 22, 2022
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If I could give zero stars I would
What went well
- Appointment scheduling
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
2 others found this helpful
Helpful
Mar 18, 2022
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I was refereed to Dr. Vu because my walking gait was off and night pain in my leg. I appreciate that I was able to make an early morning appointment and further pleased with the helpful staff. Dr. Vu listened, asked questions to clarify what was happening, ran several tests in his office and sent me for a MRI. All accomplished quickly. He diagnosed my problem, addressed it with prescribed meds and communicated to me what to expect. He gave me confidence, he is professional and caring. Important to me, he has a great sense of humor and put me at ease. Thank you Dr. Vu.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 01, 2021
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Awful!!! I can't say this enough. I have tremors in hands; difficulty walking; difficult breathing and muscle and joint pain. I was a Neuro doctor because I possibly had Parkinson's. I asked how was it determined and Dr. Vu stated I should go to the county hospital (then corrected himself) University Hospital where they have plenty of doctors. Again, he corrected himself and said specialists. I said I thought he was a specialist!
After asking, he finally agreed to order a Dat scan. This man is the most disgusting, disrespectful, and arrogant representation of a physician.
It matters not the years of your education or your expertise in the field of YOUR choice. If you can't or won'delivery the level of healthcare that is expected by the license you carry in your pocket then try fishing or golf and leave medicine to doctor's that care about their patients.
I know you think a lot of yourself; look in the mirror and you may see what your patients see. It's not pretty!!!
What went well
- Staff friendliness
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
KL – Feb 02, 2021
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Would give a zero if possible. Incredibly disrespectful attitude, no ability to listen.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Dec 04, 2020
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Spent additional time with me in order to listen to my concerns. He has a great bedside manner and communicates very well
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Sep 06, 2020
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I went to him because I was having grand mall seizures. I had a black eye from going face first into my dresser. He ran the strobe rest and didn't see anything there so he said I'm faking it to get attention! Went to a different dr for second opinion. He figured out it was because of one if the medications I was on. Stop talking that med and haven't seized yet. Dr Vu doesn't look any further than the easy answers.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
8 others found this helpful
Helpful
Lockhart – Nov 22, 2017
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Dr. Vu is an excellent listener. He takes in all of the patient's concerns and politely and professionally addresses each one. He is honest and will tell you his professional opinion. You may not always agree, but with my experience with him he has always proven correct in his analysis, diagnosis, treatment recommendations and always a willingness to take "another look" if new information presents itself ... such as new symptoms or recent new test results. But, he does not drive a Volvo!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Robert "Bob" Grafe in Kingsbury, TX – Aug 01, 2017
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I was in Dr. Vu's office for maybe 10 minutes tops. He spent more time questioning me about my birth control than listening to my symptoms. He came across as very prejudged and claimed that my "confusion" and "lack of ability to concentrate" was an "attention problem, like daydreaming". He didn't explain anything to me and was very condescending. His nurse also clapped her hands after taking my vitals and exclaimed she was so excited I was her last patient.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
, – Jun 26, 2017
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Dr. Vu is a very knowledgeable Doctor that needs to work on his personal skills. While he ruled out Neurological issues, questions such as "what do you want" ( I want to feel normal why do you think I am seeing a doctor), or comments such as "no need to be macho" (Ain't trying to be macho, if your telling me I ain't got a problem and I know something ain't right, that's probably the wrong thing to say).
What went well
- Office environment
- Appointment scheduling
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
7 others found this helpful
Helpful
ms78124 in Marion, TX – Dec 23, 2016
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The most understanding, patient, compassionate Doctor I've ever been to! I'm 60 & have been to a couple of docs but never one who was so down to earth & friendly & informative & real! Very highly recommend him for all your neurological needs! Great doc!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Michael b in Kyle, TX – Oct 21, 2016
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Leave a review
How was your experience with Dr. Vu?Overall Patient Satisfaction
33responses
Likelihood of recommending Dr. Vu to family and friends is 3.3636363 out of 5
About Me
biography
Dr. Toan Vu, MD is a neurologist in San Antonio, TX and has over 20 years of experience in the medical field. Dr. Vu has extensive experience in Headache. He graduated from AFFILIATED MEDICAL SCHOOL OF HANOI in 2004. He is affiliated with medical...read moreNeurology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Affiliated Medical School Of Hanoi
Medical School, 2004
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
-
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Agitation in Alzheimer's Disease
Locations
Practice
Affiliated Hospitals
- Recipient of 4
hospital awardsOutstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsSurgical Care Excellence Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
82%Patients said that doctors always listened to them and explained things well6% higher than the national average
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
81%Patients said their room and bathroom were always kept clean14% higher than the national average
- Recipient of 6
hospital awardsView all awardsOutstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home79%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality