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Dr. Tiffany Kent, MD

Dr. Tiffany Kent, MD

Ophthalmology*
15+ years of experience

Dr. Tiffany Kent, MD is an ophthalmologist in Grand Rapids, MI and has over 15 years of experience in the medical field. She graduated from Wayne State University School of Medicine in 2008. She is affiliated with medical facilities Corewell Health Butterworth Hospital and Trinity Health Ann Arbor Hospital. She is accepting new patients.

4 Star Rating
Based on 21 reviews 4 Star Rating (21 reviews)

Practice

4070 Lake Dr SE Ste 205 Grand Rapids, MI 49546

At a Glance

  • Area of Expertise
    Dr. Kent specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Kent's Reviews

Likelihood to recommend Dr. Kent

4.0
21 ratings, 19 with a written review
5 star
71%
71%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
19%
19%

Your trust is our top concern.

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Not impressed
Scheduled a consultation for an upper bleph. Dr. Kent was rude and condescending and assumed I was there only to discuss insurance. She did not do a thorough job or even take the time to complete a field vision test. She just looked me over quickly and gave me a lecture about how insurance would not cover my surgery even though I did not ask about that or initiate a conversation about that.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 31, 2025
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Eyelid surgery
I had the eyelid surgery with Dr. Kent a little over a year ago. I’m very unhappy with the result. One cut Dr. Kent made is higher than the other. Her explanation was because one eyebrow is higher than the other. She doesn’t know how to compensate the height of the cuts to make them look even. She said she can’t fix it, and maybe in 5 years, I could have a different doctor look into having my eyes fixed. I would have to spend more money to have another doctor to fix her work. She didn’t seem concern about the quality of work. She might be a surgeon but certainly not an artist. I’m not sure it’s common or not, but her office will charge you if you schedule your post-op appointment after 90 days of surgery. I was not informed of their policy so I had to pay it. Also, She was chatting with her assistants the whole time while performing surgery in her office. I think that is very unprofessional.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 10, 2024
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Dr Kent performed a scar revision and upper lid blepharoplasty recently. All healing has been pain free. Beautiful work. Dr Kent is an extremely talented surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Phil – May 02, 2024
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Appointment was rushed, after waiting 45 minutes to be seen past my appointment time. Billed insurance for $380, spent less than 5 minutes with me and prescribed an antibiotic for my eye despite no apparent or actual infection.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
6 others found this helpful
Helpful
Patient – Mar 31, 2022
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Had a great experience with professional staff. Dr. Kent and her team are awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Franksflying – Jun 26, 2021
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I had met with 4 doctors over a 7 weeks period, for a cyst in the dropped lacryops gland in my right eye, before being referred to Dr. Kent. She examined my eyes, knew what the problem was and did an in office procedure, the same day, to remove the cyst, which lowered my stress level by 90%. Dr Kent is a VERY knowledgeable and SKILLED doctor. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Karen Derise – Apr 20, 2021
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Dr.Kent was very thorough and professional. Explained treatment and even wrote down the instructions for me - much appreciated! Also sunny attitude made Dr,s appointment less stressful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Charles Millard – Apr 16, 2020
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Dr Kent is a credit to her profession,very knowledgeable and a wonderful person, she has changed my life.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Larry Flora – Mar 17, 2020
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Dr Kent was very adept at listening to my plight and very gracious in her assessment of my situation. She certainly answered all of my questions and provided a very detailed analysis of the procedures I would be going through. Very much appreciated in my situation.
What went well
No results
What could be improved
No results
Helpful
John Holman – Mar 04, 2020
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I saw her because I had moles on my eye lids. And I wanted to talk to her about having my eye lid surgery also because I have had it in the past. And I have had the moles on my eyes removed more times then I can say . It runs Rapids in my family. I thought her bed side matter was terrible. She made me feel like I was there to get her to okay my eye of surgery so my insurance would pay for it. I just had surgery done on my eye and I wanted to get up and leave. I wasn’t there for a hand out. I really do have a problem with the moles and when I did get the eye lift surgery I could see so much better. I deal with migraines so bad but never got the chance to say that to her. She cut me off a couple of times when I was trying to explain to her about what was happening to my eyes either the moles and all she could say was she didn’t see anything that needed taken off now. I just had laxer surgery on one of my eyes and she knew that. I felt horrible to say the least. I will not go
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Jan 31, 2020
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I am very impressed with all the staff at Shoreline Vision. I think Shoreline and all the patients are blessed with Dr. Tiffany Kent. Very impressed with her knowledge, abilities, and pleasant personality. Thanks for what you've done !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Joseph L Dubois – Jan 19, 2020
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Dr Tiffany Kent is a true professional in her field of work. Dr Kent preformed biopsy twice, repaired delicate area of my eye in February 2019. Looking at me today you would not know anything had been done. Healed quickly and painlessly. I will recommend Dr. Kent happily to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Julee Smith – Nov 02, 2019
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Very friendly and thorough
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Douglas Wabeke – Oct 28, 2019
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Always great! Very thorough and caring. Excellent job on my eyelid reconstruction.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
John E Peterson – Oct 22, 2019
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I was impressed by how fast & efficiently Dr Kent worked. I was very happy with the results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 08, 2019
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Although I haven’t had a procedure yet, I was impressed with her on my first visit.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 08, 2019
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very nice people from the front desk all the back to the Doctor. We could not have been treated any better. I took my husband there with extreme dry eye and he is a vet suffering from being exposed to Agent Orange. He has several health issue and is coming off a broken hip and walks slowly..everyone was so kind and patient with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Griffis – Oct 08, 2019
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Post op visit. Dr Kent was good listener and the surgery was a huge gift to improvement of my eye sight.
What went well
No results
What could be improved
No results
Helpful
Oct 02, 2019
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perfect
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 21, 2019
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Leave a review

How was your experience with Dr. Kent?

About Me

care philosophy

Shoreline Vision's mission is to preserve and restore eyesight, both in our community and the West Michigan Lakeshore Region.  Shoreline is committed to providing compassion, humility, and integrity in all patient and business relationships. ...read more

biography

Dr. Kent is a specialist in ophthalmic plastic and reconstructive surgery.  Her expertise includes both cosmetic and functional surgical and non-surgical treatments to the eyelids, brows, eye socket and tear duct system.

Dr....
read more
  • Ophthalmology

  • Cosmetic, Plastic & Reconstructive Surgery

  • Oculoplastic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University School Of Medicine

    Residency Hospital
  • Wayne State University

    Medical School
  • Michigan State University

    Undergraduate School
  • Barnes - Jewish Hospital

    Fellowship Hospital, 2014
  • Oakwood Hospital And Medical Center

    Internship Hospital, 2009
  • Wayne State University School Of Medicine

    Medical School, 2008
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Oculoplastic Associates of West Michigan PLC4070 Lake Dr SE Ste 205 Grand Rapids, MI 49546
1

Affiliated Hospitals

  • Trinity Health Ann Arbor Hospital

    5301 E Huron Riv Dr
    Ann Arbor, MI 48106
    Recipient of 21
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Corewell Health Butterworth Hospital

    100 Michigan St NE
    Grand Rapids, MI 49503
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality