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Dr. Thong Bui, MD

Dr. Thong Bui, MD

Urology*
30+ years of experience

Dr. Thong Bui, MD is a urologist in Medford, OR and has over 30 years of experience in the medical field. Dr. Bui has extensive experience in Urinary Conditions and Urinary Calculi & Removal. He graduated from State University of New York at Buffalo in 1991. He is affiliated with medical facilities such as Providence Medford Medical Center and Mercy Medical Center Mount Shasta.

4 Star Rating
Based on 32 reviews 4 Star Rating (32 reviews)

Practice

1698 E McAndrews Rd Medford, OR 97504

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At a Glance

  • Area of Expertise
    Dr. Bui specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Bui's Reviews

Likelihood to recommend Dr. Bui

4.0
32 ratings, 14 with a written review
5 star
69%
69%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Dr Bui wrote me off when my bladder cancer became metastatic. My GP scheduled a scoping of my bladder and he kept asking why I was there and kept repeating the phrase, you have metastatic cancer over and over. I fired him and switched to Dr.Bryan, she was great but left to move back east. I will sorely miss her. I wouldn’t recommend Dr. Bui to anyone period.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Nov 01, 2024
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Dr Bui went above and beyond the professional care
Dr Bui is both professional and personal. His after surgery calls to check on my welfare was unexpected and very much appreciated.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Greg Chandler – Oct 22, 2024
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He answered all my questions. was great.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 21, 2024
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Dr. Bui helped me greatly!
My TURP surgery (performed by Dr. Bui) to treat my urinary frequency and bladder retention problems turned out very well. I recommend him highly as a compassionate doctor and a skilled surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 04, 2024
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On time, Staff friendly, Knowledgeable helpful,and as always, Dr. Bui explains all procedures, results and treatments, and answers questions thoroughly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 18, 2024
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Very poor expereience.
According to Dr. Bui, High PSA levels equals Cancer. Not interested in an alternative diagnosis. Digital exam shows no enlargement, MRI shows no legion, and he will progress right to a invasive biopsis, which of course shows no cancer. Is like an automaton for what's wrong with the healthcare industry, is willing to continue to poke and prod at the prostate until it no longer functions correctly. All the while every office visit his behavior towards the patient is very adversarial. He asked if I wanted a second opinion (which I accepted) which was his code for his decision to drop me a patient. Not very professional to drop a patient in a crisis situation. Moreover his plan once cancer was found was to either 'Cut out a portion of the prostate or remove it all together'. My primary care physician was horrified. Advancements in non-invasive proton therapy are almost cookbook these days, not that Dr. Bui would know anything about that.Good riddance
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jul 13, 2024
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The very best.
Dr. Bui listens and is skilled and modest.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nov 19, 2023
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Best Dr. I’ve been to in a long time. Personable knowledgeable, kind and professional
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dr. Sandra Martin – May 13, 2023
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TURP Surgery Review, DR. Bui
My dad had the TURP surgery about 2 weeks ago and is doing so well. This surgery heavily relies on the skills of the surgeon. Dr. Bui is an AMAZING surgeon. My dad was scared about his surgery and had read horrible recovery stories. No matter how well you take care of yourself after surgery, if your surgeon wasn't good, there will be issues with recovery. The only thing that I could say that needs improvement is that because Dr. Bui is so busy, sometimes the appointments feel a little rushed, but it's understandable. You can tell by looking at the man that he is a skilled surgeon. I can't thank DR. Bui enough for giving my dad some normalcy back to his life. For all those men out there suffering with urination problems, go get the TURP surgery, but make sure you have a good surgeon. I highly recommend DR. Bui. He is truly one of the best surgeons in the region.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
2 others found this helpful
Helpful
Jayme Lynn Mathews – Apr 18, 2022
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I found Dr Bui and his staff to be very efficient and professional. Dr Bui explained the proceedure in a clear and precise manor. I can't say enough about the care I received after the surgery. The nursing staff were very professional in a somewhat embarrassing situation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
PATRICK Coyne in Brookings, OR – Jan 15, 2020
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The staff is very unprofessional, long wait times, rescheduled appointment three times. Poor communications caused me to reschedule biopsy, missing an additional day of work. Would not allow me to discuss concerns with Dr. Bui. Anti-Veteran bias.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Col Swanson in Medford – Jan 24, 2019
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would highly recommend to friends or family
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Timothy Schmidt in grants pass, or – May 05, 2017
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Dr. Bui enjoys thinking that he is a very good urologist and he doesn't lack praising his virtues of being a fine urologist. He may indeed be a very good urologist but lacks empathy and is too quick to judge his patient as mentally incompetent (demented) when the patient is only fearful of the surgical procedure. This should be very understandable and quick to assess especially when one has NEVER been sick in his life!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
14 others found this helpful
Helpful
Sarah J. in Ashland, OR – Aug 26, 2016
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I had a couple Percutaneous Nephrolithotomy with Dr. Bui a few years ago. Two successful surgery absolutely painless. I will absolutely recommend Dr. Bui to any one with kidney issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jacques R. Lecomte in Grants Pass, OR – May 16, 2016
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About Me

biography

Dr. Thong Bui, MD is a urologist in Medford, OR and has over 30 years of experience in the medical field. Dr. Bui has extensive experience in Urinary Conditions and Urinary Calculi & Removal. He graduated from State University of New York at Buffalo...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York At Buffalo

    Medical School, 1991
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Men's Health (Sponsored)

Locations

Practice

Office1698 E McAndrews Rd Medford, OR 97504
1
Hearts With A Mission711 Medford Ctr Medford, OR 97504
2

Affiliated Hospitals

  • Mercy Medical Center Mount Shasta

    914 Pine St
    Mount Shasta, CA 96067

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    86%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Asante Ashland Community Hospital

    280 Maple St
    Ashland, OR 97520

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients would recommend the hospital to friends and family

    4% higher than the national average

    View all patient feedback
  • Providence Medford Medical Center

    1111 Crater Lake Ave
    Medford, OR 97504
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2023)

    Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

    America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

    Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality