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Dr. Thomas Hong, DO

Dr. Thomas Hong, DO

Pain Medicine*
10+ years of experience

Dr. Thomas Hong, DO is a pain medicine physician in Mansfield, TX and has over 10 years of experience in the medical field. He graduated from Touro College of Osteopathic Medicine in 2013. He is affiliated with Methodist Mansfield Medical Center. He is accepting new patients.

4.6 Star Rating
Based on 30 reviews 4.6 Star Rating (30 reviews)

Practice

2800 E Broad St Ste 508 Mansfield, TX 76063

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Dr. Hong's Reviews

Likelihood to recommend Dr. Hong

4.6
30 ratings, 25 with a written review
5 star
80%
80%
4 star
7%
7%
3 star
7%
7%
2 star
3%
3%
1 star
3%
3%

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Dr Hong is good at his job but his support staff is terrible. Phone calls and texts not returned in a timely manner IF they are returned at all. Very discourteous. A doctor is only as good as the people he has working for him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Mansfield, TX – Feb 02, 2024
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Office staff does not respond to messages
The office staff does not return any phone messages, texts, or emails. They say that they will return the call after talking to the doctor, but the staff will not return any calls. The doctor is throughly when it comes to the care.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Jul 04, 2023
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Unresponsive
Dr. is great at initial visit, but office doesn’t return phone calls, texts or emails. Maybe there is a secret password or something. All calls go to voicemail, there is nobody to answer the phones. I want my money back.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Dan – May 19, 2022
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After years of chronic pain Dr Hong has worked wonder for me in about 7 months. BEST Dr I have ever seen! Dr hong and his staff are very attentive caring kind and informative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Harding – Mar 29, 2022
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Dr Hong is excellent. He has done procedures on me that have made a huge difference and he is so down to earth and easy to talk to BUT he is using a NP for his routine care patients and the patient can't request seeing him. There is a patient portal but it is not really connected to the doctors as you send messages and they never reply and admit it is a third party website.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Mar 20, 2021
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Very good visit and future treatments were discussed and plan laid.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vickie – Mar 07, 2021
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I've been under Dr. Hong's care for my pain issue. I'm very satisfied with the care that Dr. Hong has provided to me. He is very detailed in his explanation of my issue and the treatment related to it. He is caring, understanding, and carefully listening to my concerns! Without a doubt, I highly recommend Dr. Hong to anyone who is experiencing pain to see him for thorough evaluation. Moreover, I like his approach of treating the pain; he is very conservative, and yet open to other options to take care of the pain!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sel Abulencia – Feb 10, 2021
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Greg Keeler – Feb 09, 2021
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Excellent provider very knowledgeable and friendly
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 05, 2021
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Dr Hong is one of the best Doctors I have and I'm 77 next week and left handed. No matter what is wrong, I tell Dr Hong and he either tells me what we can do or who I should go see. Only thing I don't like with the new office is criple parking is toooo far from entry door. I parked at the back door by mistake.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Biasetti – Oct 01, 2020
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He is a good listener. He lets you explain what is hurting and offers different ideas on how to help you get better.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 30, 2020
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Dr. Hong and his staff? Kind, caring, attentive, detailed, focused, knowledgeable, excellent communication skills, trustworthy...
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
J Rutherford – Jul 14, 2020
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Dr.Hong Is an excellent Doctor Always listening to his patients And Collaborates well in seeking the best treatment plans. His Staff is Always going that extra mile to support Dr. Hong Patients with compassionate care & support...
What went well
No results
What could be improved
No results
Helpful
RUSTY – Jun 03, 2020
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Dr. Hong is one that I would refer anyone too. He takes the time to listen to you and then makes the right decision for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judith Butlet – May 05, 2020
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Excellent Dr. He really does care. I’ve been seeing him about a year now.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Elizabeth J – Apr 28, 2020
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Dr Hong actually cares about his patients. He explains everything in a way that you can understand and does his very best to take care of your problems. I would honestly recommend him to anyone who is searching for a pain management doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Alvin Oglesby – Apr 28, 2020
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Dr. Hong is attentive and is willing to explain why the pain exists and the steps that can be taken to treat it. You know your options when you work with Dr.Hong, and he is open about which option he recommends and why.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anita Hall – Mar 07, 2020
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Dr. Hong Took the time to go through my MRI’s and show and explain in detail what is possibly causing my pain. He is empathetic and professional I’m glad I was referred to him.
What went well
No results
What could be improved
No results
Helpful
Catherine Delay – Feb 26, 2020
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He knows his job. He will tell you all he fines and will give you the treatment he knows will most benefit you and will never leave you guessing. He will answer all your questions and tell you why the treatment is best for you. His my Pain doctor. I am so lucky.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vilma Pisconte – Feb 06, 2020
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Just received shots in my lower back to get some relief for my hip and back pain. Dr. Hong did a great job and I am already getting some relief. Thank you!
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill – Jan 24, 2020
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About Me

biography

Dr. Thomas Hong, DO is a pain medicine physician in Mansfield, TX and has over 10 years of experience in the medical field. He graduated from Touro College of Osteopathic Medicine in 2013. He is affiliated with Methodist Mansfield Medical Center. He is accepting new patients.
  • Pain Medicine

  • Anesthesiology

  • Pain Management

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Touro College Of Osteopathic Medicine

    Medical School, 2013
American Board of Medical Specialties®
American Board of Anesthesiology®
Anesthesiology
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office2800 E Broad St Ste 508 Mansfield, TX 76063
1
Thomas J. Hong DO PLLC2800 E Broad St Ste 316 Mansfield, TX 76063
2
Post Acute Specialists PA835 E Lamar Blvd Arlington, TX 76011
3

Affiliated Hospitals

  • Methodist Mansfield Medical Center

    2700 E Broad St
    Mansfield, TX 76063
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients would recommend the hospital to friends and family

    16% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality