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Dr. Thomas Helpenstell, MD

Dr. Thomas Helpenstell, MD

Orthopedic Surgery*

Dr. Thomas Helpenstell, MD is an orthopedic surgeon in Olympia, WA. Dr. Helpenstell has extensive experience in Knee & Lower Limb Surgery. He is affiliated with medical facilities Providence St. Peter Hospital and Summit Pacific Medical Center. He is accepting new patients.

4.9 Star Rating
Based on 135 reviews 4.9 Star Rating (135 reviews)

Practice

3901 Capital Mall Dr SW # A Olympia, WA 98502

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Dr. Helpenstell's Reviews

Likelihood to recommend Dr. Helpenstell

4.9
135 ratings, 116 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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Beyond Excellent
Dr Helpenstell replaced both of my knees, 3 months apart. The procedure was way easier than I anticipated and the results have been wonderful ~ 3 years later. After my second operation, Dr Helpenstell called me at home to see how I was doing! I have never experienced that level of caring before. Every time I was in the office for a follow-up visit with his PA or for another reason, if I saw him, he stopped what he was doing and came over to greet me and ask how I was doing. In this age of doctors having little to no time for patients, he was the exception. I feel blessed to have experienced him. Thank you
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Spencer St Clair – Mar 09, 2024
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Knee pain & replacement
Dr. Helpenstell replaced my knee after 18 years of treatment (shots ).Very happy I was has last patient before he retires. He will be greatly missed. I do believe that when he tells me the Dr. “B” that’s taking his place will be a perfect fit for Oly Ortho.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherrie Boutwell – Feb 07, 2024
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Top tier quality by
From the moment I checked in the staff were efficient, thorough, friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 03, 2023
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Total knee replacement!
Everything about my appointment went well! Everyone was on time, very thorough, and very competent! From arrival to walking out when finished, took about an hour! Including X-rays! They have a very competent staff that keeps everything rolling! Could not ask for a better doctor! Thank you, Dr Helpenstell & staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Fetterly – Oct 28, 2023
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Total confidence
Dr Helpenstell is very skilled and personable. He explains options thoroughly and is very professional. He performed a total hip replacement on me a year ago and did an excellent job.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim – Oct 11, 2023
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Extremely skilled & caring. Best ever!
He listened & did not make us (patient & caregiver) feel rushed. Answered ever question and gave us total confidence that we were on the right track. You can't fake genuine caring! He emphasized that we were to call him if we had questions or concerns arise. Best doctors visit we've ever experienced!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 05, 2023
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Wonderful experience!.
Fabulous MD. Friendly and efficient. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 29, 2023
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Very professional and kind
Everyone was professional and friendly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
My final appointment should have been as it was a – Sep 20, 2023
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Dr. Helpenstell was personable and informative for my initial consultation. I have confidence in him for my upcoming surgery.
What went well
No results
What could be improved
No results
Helpful
Sep 09, 2023
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Good guy, good doc
Helpenstell is efficient, focused, honest, caring, informed and prepared.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 21, 2023
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Bursitis diagnosis
I was happy with the results of my appointment. Dr. Was clear and to the point. He appeared to know what exactly was wrong with my leg and why I was in pain and how to resolve it.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 03, 2023
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Amazing Provider
He’s really great with my mom. He took his time explaining things and made sure my mom understands what she was there for and the process.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Clara – Apr 01, 2023
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Excellent!! Very skilled and professional Orthopaedic physician and surgeon. Listens to concerns and answers all questions. Very reassuring attitude and approach to providing care and services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Colleen Bradford – Mar 09, 2023
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Knee Evaluation/assessment
Dr. Helpenstell is both professional and personable! He listened carefully to my concerns while doing a thorough examination of my knee. I have a high level of confidence in his expertise and value his opinions for my care! From the moment I signed in until check out everything went very smooth and timely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susie W. – Mar 04, 2023
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Knee surgery
He did my knee replacement in 1996 that knee is still doing great no problems. I moved to Boise Idaho in 2005 had to have my other knee done ( here in Boise} in 2015 that knee has always given me trouble. I have been told knee surgery only last about 10 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
What could be improved
No results
Helpful
Feb 06, 2023
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Excellent Care
Dr. Helpenstell was caring and thorough. He explained why I was having knee pain and how I could prevent pain in the future. Wait time was nonexistent-I was seen immediately after checking in. Olympia Orthopedic Associates exceeded my expectations at every contact I had with them. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DarCar – Feb 02, 2023
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Can’t go wrong
Dr Helpenstell has performed a torn meniscus repair for me as well as a complete knee replacement. Results have been excellent. I have complete confidence in him and his team. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff L. – Feb 01, 2023
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Excellent!
Very personable, professional and knowledgeable. He comes highly recommended by 3 of his former patients that I have talked with. I highly recommend him and, personally, I will keep him as my first choice for orthopedic surgery!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alan Stray – Jan 28, 2023
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He’s my Doc!!
All on schedule, asked the right questions & listened patiently.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott Goddard – Jan 25, 2023
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Very competent and friendly!
Dr. Helpenstell was very personable and asked exactly the right questions to make an accurate diagnosis. He listened when I included family health information that I thought might be relevant to my case re: hip replacements and thankfully was able to remove that concern of possible surgery for me! ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
AJ – Jan 06, 2023
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About Me

biography

Dr. Helpenstell attended Grinnell College, Grinnell, Iowa graduating with a Bachelor of Arts Degree. He received his Medical Degree from the University Of Washington School Of Medicine and was certified as a Diplomat with the National Board of...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harborview Medical Center

    Fellowship Hospital, 1992
  • University New Mex Hospital

    Internship Hospital, 1991
  • Orth & Fract Clin

    Residency Hospital, 1991
  • Virginia Mason Medical Center

    Internship Hospital, 1986
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Olympia Orthopaedic Associates PLLC3901 Capital Mall Dr SW # A Olympia, WA 98502
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Office615 Lilly Rd NE Olympia, WA 98506
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