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Dr. Thomas Croley, MD

Dr. Thomas Croley, MD

Ophthalmology*

Dr. Thomas Croley, MD is an ophthalmologist in Ocala, FL. He is affiliated with HCA Florida Ocala Hospital. He is accepting new patients.

3.4 Star Rating
Based on 44 reviews 3.4 Star Rating (44 reviews)

Locations

Central Florida Eye Institute

Central Florida Eye Institute3133 SW 32nd Ave Ocala, FL 34474
1

At a Glance

  • Area of ExpertiseDr. Croley specializes in the area of Ophthalmology. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Good Patient CarePatients said they had exceptional care at this hospital. See hospitals

More Ophthalmology Specialists at HCA Florida Ocala Hospital

Experience Check

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Dr. Croley's Reviews

Likelihood to recommend Dr. Croley

3.4
44 ratings, 25 with a written review
5 star
55%
55%
4 star
5%
5%
3 star
0%
0%
2 star
9%
9%
1 star
32%
32%

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This doctor is first class!
I recently had cataract surgery with Dr. Thomas Croley, and I couldn’t be happier with the results! I opted for multifocal lenses, and now my vision is fantastic. Everything from reading to driving is so much clearer. Dr. Croley made the entire process comfortable and explained everything thoroughly. I highly recommend him to anyone considering cataract surgery!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas Wardson – Oct 16, 2024
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Amazing Doctor and experience!
Telehealth
I recently had eyelid surgery, and I’m so glad I did! My vision has improved, and people are commenting on how much more youthful and alert I look. The recovery went really well, with only a bit of swelling, and it’s been just a month. The entire team is amazing—super friendly and supportive. If you’re thinking about this kind of surgery, I highly recommend them!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Megan Wilson – Oct 16, 2024
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Dr Croley saved my life
The staff restored my faith in humanity! I couldn't have asked for any other staff that could do better. Dr Croley during an eye exam told me to go to the ER. I did and found that I had a carotid artery 90 percent blocked. Had Dr Croley not sent me to the ER I wouldn't be here! This group of people are A list to me and in my heart. Thank you Central Florida Eye Ocala, FL Marilyn Young
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 13, 2024
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Amazing, Knowledgeable, and kind doctor!
I had an amazing experience at Dr. Croley's office for my laser vision correction procedure. The staff was welcoming and professional, and Dr. Croley's expertise and confidence put me at ease. He thoroughly explained the procedure, answered all my questions, and ensured a smooth recovery. The results have been life-changing, and I can't recommend Dr. Croley and his team highly enough. If you need eye care, this is the place to go!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 20, 2024
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Not informed by doctor of new diagnosis
Saw Dr. Crolely for new patient visit. No mention was made of his findings of macular degeneration. A few weeks later made a follow-up for a new situation. The technician informed me that macular degeneration was seen on my first visit. The technician nor nurse were not overly concerned that the doctor did not inform me of this condition!! I would NEVER go back to him!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't explain conditions well
2 others found this helpful
Helpful
Mar 03, 2023
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Will never go back
Dr. Croley has a lot to learn about patient issues and care. He is not a congenial person. There are many eye physicians that are soooo much better than him!
What went well
No results
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
There are better eye doctors. – Aug 19, 2022
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Never willing to talk to me
The staff is great, always friendly and helpful. The doctor is reputed to be very good at his profession, however, he does only the minimum possible with regard to communication. I have stayed with him for many years because he is supposed to be a great doctor, but he has done nothing but make me feel frustrated for lack of knowing my condition and prognosis.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Calypso4811 – Jul 14, 2022
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Wonderful Doctor and Staff
From the moment I walked in the door, the staff treated me like family. Dr. Croley did my eye surgery and my vision is perfect. I have always worn glasses and now I can see without my glasses. Thank you Dr. Croley and the staff @ Central Florida Eye Institute. I can see again!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara – Mar 17, 2022
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He lacks empathy and the ability to effectively communicate with a patient. You can NOT speak to him and the only his staff will communicate with you. He evaluated my husband in an acute situation without ever looking at his previous treatment for the same problem. Do yourself a favor and see someone else.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
8 others found this helpful
Helpful
Feb 24, 2022
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I scheduled office visit to flush blocked tear duct. Dr Croley said I was just experiencing dry eyes. I was diagnosed with chronic dry eyes already 13 years ago. I was quite certain that my duct was plugged but he refused to flush and clear it. Told me to use more moisture drops every day. Charged me $120 for office visit. I went to a different eye doctor and they flushed it open. Problem of excess tearing solved. Dr Croley has bad doctor/patient manners. Uncaring and rude.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Not aa Good Experience – Jan 25, 2022
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All staff in office are great very courteous and knowledgeable. Dr Croley was great and was sure my husband understood everything that was going to happen as he has some dementia and is hard of hearing.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Sandra J Adcock – Nov 28, 2020
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Staff was very nice but Dr. Croley is horrible. No side matters to patient. Had an appointment with mother today, doctor never acknowledged me when I asked question never look at me, made me feel like I asked a stupid question. Came in room for 2 minutes and mumble words and asked 2x to repeat himself because I didn't understand him. This person needs to go back to school and learn manners.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Sylvia Garrido/Elgueta – Jun 03, 2020
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My experience with Dr. Croley's office and staff has been excellent. Everyone is very nice and helpful. I would recommend him to anyone who is looking for a good eye doctor. Thank you for being a caring doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Lois Dannels – May 23, 2020
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Going into my multifocal lense exchange, I was nervous and had reviewed all of my Facility/Dr. options..over and over. and over. Well, I cannot say enough about how super Dr. Croley and his whole staff took care of me with my procedure. They were great from the very first bit of information given to me, all the way through my post visits....The staff is friendly, sincere, and professional. The flow at the office is just welcoming and each department works so wonderful with the next. The office is comfortable and super clean. Dr. Croley is a wonderfully, unique professional, who genuinely wants you to be satisfied with your procedure at his institute, and this shows through all of the super attentive and warm staff. Thank you to you all, I have never been so happy with the way I was treated with a medical procedure as I am with this!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Laura Bailey – Feb 05, 2020
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Fox Ness in the lobby and elsewhere in the facility
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Jul 19, 2019
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From the minute I walked into the facility I knew this was the eyecare I have been looking for in the Ocala area. With each procedure and each professional I experienced, it only verified my special needs were going to be met. The patience, knowledge, and thoroughness of everyone and every step was very reassuring - to someone who has been looking for over two years. Thank you, Dr. Croley, for building one of the most professional eyecare facilities I’ve had the privilege of being a patient!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 09, 2019
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Dr. Crowley was recommended time by a personal friend. He a a competent doctor. However, he does not have a good bedside manner in my opinion. He borders on being insensitive. If a compassionate doctor is not important to you he is your man.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
7 others found this helpful
Helpful
Shirley Long in Belleview, FL – Dec 12, 2018
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I had the pleasure of meeting Dr. Croley after an incident I had encountered while doing yard work. Without hesitation this FANTASTIC Institute, a place that I had never been to before took me in right away. From the moment I walked into the office the entire staff was simply AMAZING! They all were so MARVELOUS, made me feel so comfortable, at ease. Dr. Croley is FABULOUS, within minutes he was done, he is so AWESOME! Dr. Croley is EXCELLENT, with an OUTSTANDING, SPECTULAR staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Debby Tarafa in Dunnellon, FL – Aug 07, 2018
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I've never seen such a well run staff as I have in this Dr office. Everyone was efficient and friendly without exception. Dr. Crowley was knowlegable and helpful in dealing with my sudden eye problem. They got me in right away. I really felt taken care of.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Debbie MacWiiliams in Ocklawaha, FL – Feb 20, 2018
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Dr. Croley did my cataract surgery with multifocal IOL this summer. Best decision I ever made! He thoroughly explained the benefits and risks of the procedure and answered ALL my many questions. From start to finish this office made me feel important and cared for. I'm presently seeing 20/20 which is amazing since I was 20/200 before my surgery!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
K. Small – Dec 22, 2017
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About Me

care philosophy

Good medicine is a partnership, Dr.Croley offers his patients quality care with the latest technology, all at one convenient location.

biography

Dr. Thomas Croley, MD is an ophthalmology doctor who practices in Ocala, FL. He is 60 years old and has been practicing for 35 years. Dr. Croley is affiliated with Munroe Regional Medical Center, HCA Florida Ocala Hospital?, and HCA Florida West Marion Hospital.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of South Carolina

    Residency Hospital
  • Medical University Of South Carolina

    Internship Hospital
  • University Of Oklahoma

    Medical School
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • HCA Florida Ocala Hospital

    1431 SW 1st Ave
    Ocala, FL 34471
    Recipient of 40
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality