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Dr. Suzanne Austin, MD

Dr. Suzanne Austin, MD

Nephrology*
40+ years of experience

Dr. Suzanne Austin, MD is a nephrologist in San Jose, CA and has over 40 years of experience in the medical field. She graduated from Case Western Reserve University School of Medicine in 1983. She is affiliated with medical facilities such as Stanford Hospital and Santa Clara Valley Medical Center. She is accepting new patients.

3 Star Rating
Based on 9 reviews 3 Star Rating (9 reviews)

Practice

2498 Stevens Creek Blvd San Jose, CA 95128

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Dr. Austin's Reviews

Likelihood to recommend Dr. Austin

3.0
9 ratings, 5 with a written review
5 star
44%
44%
4 star
0%
0%
3 star
11%
11%
2 star
0%
0%
1 star
44%
44%

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Great experience!
Dr. Austin is a wonderful doctor. She is super friendly, knowledgable, kind and she really cares about her patients. I'm thankful to have found her through my insurance and I'm fortunate to have her as my primary care physician. Dr. Austin also has a wonderful team of staff, they are super friendly and they work very hard at their job given how difficult it must be to deal with insurance companies all day. I appreciate that Dr. Austin is an Apple product fan as I am an Apple super fan myself. Just in case anyone is wondering, Dr. Auston takes Santa Clara Family Health Plan (or Medi-Cal) and this is wonderful because she is such an amazing doctor. I do believe that you have to select her as your primary care physician first, and then wait until she is officially assigned to you, and also wait until you get your insurance cards, before scheduling your first appointment, though I could be wrong. Dr. Austin is available for appointments Tuesday, Wednesdays, and Thursdays. I never have a
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle G – Sep 04, 2022
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My visit with dr Austin was wonderful I left my previouse Dr because they didn’t care they would talk about me not knowing I was there always reminding me what are you here for we have 15 min that’s all nothing like Dr Austin she kind caring patient and listen to me most of all helps me I do recommend her to my family we need more doctors like Sr Austin
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Esther – Feb 19, 2021
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Dr Austen is knowledgeable, helpful, and truly cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 10, 2020
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I have been to Dr. Autin's office twice, neither time did I even talk with her. I talked to her nurse practitioner who I can barely understand. It took over two months to finally get an appointment with an Orthopedic Surgeon. Three times I was sent to the wrong address. Two times I was given an appointment with doctors who didn't even deal with what I needed to see them for. It has been an absolute nightmare dealing with this doctor and her staff. I'm looking for a new doctor.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Feb 23, 2018
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I enjoy going to see Dr Austins PA's they are very good with patients. I feel that Dr. Austin needs to step up her people at the desk to smile in the morning etc. At times it's not a friendly atmosphere.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Liz in Hollister, CA – Jan 16, 2017
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About Me

care philosophy

Dr. Austin is a born healer. This gift is manifest with each and every patient and family member. Her office is full of joy, laughter and love. The art of medicine is truly fulfilled with happy, healthy patients, full of hope for the future.
  • Nephrology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University

    Fellowship Hospital, 1992
  • University Of California, Davis School Of Medicine

    Fellowship Hospital, 1989
  • Veterans Administration

    Residency Hospital, 1988
  • Los Angeles County General Hospital

    Internship Hospital, 1984
  • University Of California At Los Angeles

    Internship Hospital, 1984
  • Case Western Reserve University School Of Medicine

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office2498 Stevens Creek Blvd San Jose, CA 95128
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