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Dr. Suzannah Luft, MD

Dr. Suzannah Luft, MD

Gastroenterology*

Dr. Suzannah Luft, MD is a gastroenterologist in Keene, NH. She is affiliated with medical facilities Cheshire Medical Center and Mary Hitchcock Memorial Hospital. She is accepting telehealth appointments.

3.6 Star Rating
Based on 5 reviews 3.6 Star Rating (5 reviews)

Practice

580 Court St Keene, NH 03431
Telehealth available

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Dr. Luft's Reviews

Likelihood to recommend Dr. Luft

3.6
5 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
20%
20%
1 star
20%
20%

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Colonscopy
Dr. Luft was excellent, professional, and personable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bridey – Mar 21, 2024
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Compassionate and attentive
Dr. Luft has been fantastic to work with through my weight-loss journey. She has been willing to listen to my concerns and work with me to obtain each of my goals. I would recommend Dr Luft 100%.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Oct 05, 2023
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Dr Luft is phenomenal!!!
Words cannot express how grateful I am for Dr Luft. I went to see her for help with weight loss after trying on my own for so long with no results and feeling helpless and hopeless. Dr Luft spent time listening to my needs and goals and strategized a plan that has resulted in some amazing results. I cannot thank her enough. She is thoughtful, kind, caring, professional and so encouraging!! Her honest attitude and open approach to what works best for realistic lifestyle for her patients made a life style change for me instead of a “diet”. I would recommend her to anyone for either GI or weight. Thank you Dr Luft!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 28, 2023
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Rude, Rushed, Impersonal
First colonoscopy; nervous and anxious; she blows into the room, looks at her computer and, without looking at me, asks my name to confirm who I am. She never introduced herself. She started spewing the expected questions that medical staff ask and not once paused to say hello or let me know that she was the doctor. I only knew because I got a glimpse of her name tag. I was too caught up in the beeping of technology and the shock of her disregard to stop her to ask who she was. After the procedure, she was dismissive and as I asked her a question she was actually walking away (!!!), waved her hand in the air, and told me to eat more fiber. Wow. Has healthcare really become this mechanical, flat, and impersonal? The images seem to be complete and she caught some alarming polyps. I’ll give her that. The nurses prior to her arrival said she’s very good. Great but, good grief!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Mar 05, 2023
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Arrogant and incompetent
Terrible experience.Refused to read a symptoms list.Treated me like a hypochondriac(I was there following a celiac dx,& in all caps her notes state"I DID NOT SEE THESE RESULTS.")When I asked her about SIBO she literally rolled her eyes&said,"Everyone reads an article on the internet about SIBO & thinks they have it.I don't test for it."(Her notes say,"She thinks she has SIBO"-asking about something doesn't mean I"think I have it.")I asked if she could order an ANA & she said,"I'm not going to give you an ANA."I ordered one MYSELF afterwards& it was positive..She was arrogant & dismissive.When I said I had a scary reaction to alcohol she said,"well, we don't know that's what it was."Really..?When I ingest something & my face is red,blotchy & burning 2 minutes later,I think it's a reasonable connection to make.After,I saw in her notes she put that I had reported drug use!Absolutely not!It took mcalling the hospital patient advocate to correct that.I've never been treated this way by a dr
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 14, 2022
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About Me

biography

Dr. Suzannah Luft, MD is a gastroenterologist in Keene, NH. She is affiliated with medical facilities Cheshire Medical Center and Mary Hitchcock Memorial Hospital. She is accepting telehealth appointments.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Cheshire Medical Center580 Court St Keene, NH 03431
1

Practice

Unavail590 Court St Keene, NH 03431
2

Practice

Mary Hitchcock Memorial Hospital1 Medical Center Dr Lebanon, NH 03756
3

Affiliated Hospitals

  • Mary Hitchcock Memorial Hospital

    1 Medical Center Dr
    Lebanon, NH 03756
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Cheshire Medical Center

    580 Court St
    Keene, NH 03431

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality