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Dr. Susana May, MD

Dr. Susana May, MD

Family Medicine*
40+ years of experience

Dr. Susana May, MD is a family medicine physician in Key Largo, FL and has over 40 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 1981. She is affiliated with Mariners Hospital. She is accepting new patients.

3 Star Rating
Based on 14 reviews 3 Star Rating (14 reviews)

Practice

103400 Overseas Hwy Ste 241 Key Largo, FL 33037

At a Glance

  • Area of Expertise
    Dr. May specializes in the area of Family Practice. See board certifications
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. May's Reviews

Likelihood to recommend Dr. May

3.0
14 ratings, 8 with a written review
5 star
43%
43%
4 star
7%
7%
3 star
0%
0%
2 star
7%
7%
1 star
43%
43%

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STAY AWAY
Promise me when I tell you, do not go to her! She would always tell her office staff 'schedule her to come back in a week.' Then, things seemed off. She complained about me 'always' scheduling appointments. I told her well you told your office staff for me to come back in a week or two. Sometimes I would arrive or be close and get a call that she would need to reschedule. Happened 2-3 times. I was like alright, stuff happens. One day I got that call that something happened, she'd be late. She told her staff for me to wait. I waited over an hr. She comes in, flustered, and goes straight to her office. As I entered to ask why she won't see me because she told her staff for me to wait. She slammed her door in my face and said she needs to see other patients, and for me to go away. She said degrading things. Told me she doesn't want me as a patient. Today she told me she cant be my provider, to find someone else, to leave her office, and no refunds for months I paid her. So much more
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
STAY AWAY TRUST ME – Jan 18, 2025
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No Doctor in the House!!
Had a confirmed appointment and when I showed up was advised that the doctor was not there and they didn’t show the appointment in their system even though I had a screenshot of confirmed appointment. Receptionist seemed clueless and I found her anything but customer friendly. The doctor who I was confirmed to see was not here and I was advised that I would have to see a nurse at this facility. I don't recommend this doctor or facility and don’t appreciate my time being wasted and being delayed when I am trying to get prescriptions issued.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
May 17, 2023
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This Dr has the most unprofessional services, documents with patients information and results of testing are all over the place. Anyone can be peeking at documents. Anyone can just walk to the front desk and grab charts that exposed Patient diagnosis etc. Not secure protecting patient's privacy. DO NOT GO THERE.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
OniKute – Jul 21, 2022
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I would Highly recommend Dr.May. She is so knowledgeable and compassionate. Just one great doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Donna Ash – Nov 08, 2019
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Very Polite takes her time to explain everything would reccomend and will be going back.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 10, 2019
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My husband and I travel 6 hours to see Dr May. We have lived all over Florida and am so glad we found such a thorough and compassionate practitioner to take care of us!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dana Forbes in Ocala, FL – Jul 11, 2018
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This place is a joke. Called to make an appointment and the receptionist asks what's the issue. I tell her I'm having some wheezing and bad coughing, she tells me 3 weeks for an appointment. When I get to the office the receptionist who is very unfriendly had me waiting almost 45 minutes before she told me my visit was going to cost $200. I called my insurance company and they said my copay should be $15. They are scam artists!!! Do not go here!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Key Largo, FL – Jul 11, 2017
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After several recommendations, we were lucky to find Dr. May. She is one of the smartest and kindest docs my family has ever had! She continues to take care of us and supports my wife with a difficult situation and all of her referrals are top notch. Dr. May always gives us as much time as necessary in the exam room. She is not in her practice for money. I would recommend her to my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jon Miskin in Key Largo, FL – Jan 05, 2017
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About Me

biography

Dr. Susana May, MD is a family medicine physician in Key Largo, FL and has over 40 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 1981. She is affiliated with Mariners Hospital. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Uc Irvine Medical Center

    Fellowship Hospital, 1988
  • Long Beach Memorial

    Residency Hospital, 1987
  • Los Angeles County - Usc Medical Center

    Residency Hospital, 1984
  • Lac-harbor Ucla Medical Center

    Internship Hospital, 1982
  • University Of Miami Miller School Of Medicine

    Medical School, 1981
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

David F. Coppola DC & Associates Inc.103400 Overseas Hwy Ste 241 Key Largo, FL 33037
1

Practice

Chinese Acupuncture & Wellness Inc9245 SW 157th St Ste 105 Palmetto Bay, FL 33157
2
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Mariners Hospital

    91500 Overseas Hwy
    Tavernier, FL 33070
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    5% higher than the national average

    89%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality