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Dr. Susan Thompson, MD

Dr. Susan Thompson, MD

Family Medicine*
40+ years of experience

Dr. Susan Thompson, MD is a family medicine physician in Great Barrington, MA and has over 40 years of experience in the medical field. She graduated from University of California at Berkeley in 1984. She is affiliated with Morton Hospital.

2.7 Star Rating
Based on 14 reviews 2.7 Star Rating (14 reviews)

Practice

63 State Rd Great Barrington, MA 01230
(413) 528-9933

At a Glance

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Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

2.7
14 ratings, 8 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Terrible doctor. Her ignorance regarding chronic Lyme left me permanent disabled. She refused to test me. She refused to listen. Now I have a chronic disability at fourth. Be careful using this provider.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Lisa costa in Great Barrington, MA – Nov 09, 2018
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Terrible..She was not friendly and made me feel extremely uncomfortably.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 21, 2018
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Worst Dr by far that I have had. The dr looked up my medications in a book .Said she was perscribing me a new one ( it was one I was already taking) Was rude . The receptionist was rude and did not have a clue as to what she was doing. Definitely would not recommend
What went well
No results
What could be improved
  • Long wait times
Helpful
Great Barrington – Sep 16, 2018
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Dr. Thompson is a lovely woman who truly listens and cares about her patients’ well-being. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
tripmiche in Sheffield, MA – Jun 15, 2018
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The office is terribly disorganized. Customer service is poor. Visits with the doctor are perfunctory.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Great Barrington, MA – Mar 01, 2018
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Terrible office management. Could not handle basic process of immunization blood test, complete immunization of what is missing, and then document. Secretary should be fired before they end up with a big malpractice claim.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Richmond, MA – Jan 20, 2018
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She missed a HEART ATTACK and said it was arthritis of the neck. Could have been fatal.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Lenox, MA – Sep 08, 2017
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My experience was fine until I really needed to see her after a serious car accident and was told I had to wait a week. Found another local doc who saw me immediately - good thing since I suffered a concussion. I liked her as my GP but this experience was so disheartening I have switched providers. Your doctor's office staff shouldn't reduce the patient to tears in an attempt to make a much needed appt.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
JH in Great Barrington, MA – Sep 21, 2016
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Know Before You Go

About Me

biography

Dr. Susan Thompson, MD is a family medicine physician in Great Barrington, MA and has over 40 years of experience in the medical field. She graduated from University of California at Berkeley in 1984. She is affiliated with Morton Hospital.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At Berkeley

    Medical School, 1984
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Barrington Family Medicine63 State Rd Great Barrington, MA 01230
1

Affiliated Hospitals

  • Morton Hospital

    88 Washington St
    Taunton, MA 02780
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality