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Dr. Susan Thomas, MD

Dr. Susan Thomas, MD

Family Medicine*
25+ years of experience

Dr. Susan Thomas, MD is a family medicine physician in Snellville, GA and has over 25 years of experience in the medical field. She graduated from BHARATHIAR UNIVERSITY / PSG INSTITUTE OF MEDICINE in 1999. She is accepting telehealth appointments.

4.6 Star Rating
Based on 10 reviews 4.6 Star Rating (10 reviews)

Practice

2240 Fountain Dr Snellville, GA 30078
Telehealth available

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Dr. Thomas' Reviews

Likelihood to recommend Dr. Thomas

4.6
10 ratings, 9 with a written review
5 star
90%
90%
4 star
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3 star
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2 star
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1 star
10%
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Very Professional and Caring. Great Dr.
Telehealth
I have seen Dr. Thomas for many years and highly recommend her. I have had in person visits and video visits and can truly say she cares about her patients. I have experienced Dr.s that try to rush you out but she takes the time to LISTEN to your concerns. She is very good at documenting everything in your record. Every Dr. with Kaiser dosen't take the time to give us the quality care that we deserve but she does. Thank You for the care you show your patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Coleman – May 04, 2024
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She cares
Dr Thomas knows I am not a great patient, and have lacked in follow up to cancer treatment from 12 years ago. I had an appointment today with her for a totally unrelated issue, as she is my pcp. Knowing my history and the fact I wouldnt follow up with a specialist she took it upon herself to order xtra labs, to include tumor markers. I got results back the same night. Blood work is ok, but was pleasantly pleased to see no xtra tests I didnt expect, and the good results. Not a big Kaiser fan, but Dr. Thomas is a real down to earth, no bull, and ethical doctor. Thank You.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adam Quigley – Oct 13, 2023
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When I first visited Dr. Thomas, I was nervous and explained my previous doctor said I was tired because I'm getting older, and my stomach problems were just "in my head". I am grateful to have Dr. Thomas as my doctor because she listens to my concerns without making me feel rushed and she doesn't make me feel like I'm bothering her. I am able to relax and trust that I am in good hands with her. Having trust is very important me. She has helped me find the root of my problems and now we are working on getting my health back in order! I also appreciate how Dr. Thomas explains things and she makes sure I understand. She takes the time to ask if I have any other questions or concerns before ending our visit. It feels good to end a visit knowing you're in good care!!! When she moved to a facility further away, I kept her as a doctor, and I would recommend her if anyone in my family or friends were looking for a great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry Jenkins – Nov 17, 2021
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Dr. Thomas is an excellent doctor she listens to you and takes into consideration what you are saying. She is not the kind of doctor that is ready to write you a prescription because you tell her of a condition you might be experiencing. I was always coughing when every I would be eating. I told her I wanted a referral for my throat and an allergist she said to me why should I do that? Then I said, I feel I need to go to them because of my coughing. Then she said let's to do some bloodwork before I give you a referral. We did the blood work and I found that I was allergic to several foods and once I stopped eating them I stopped coughing. I like to thank Dr. Susan Thomas for her kindness and listening to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
V Marbury – May 03, 2020
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Dr.Thomas is a great doctor I love her interactions with me she will tell you everything you need to know about your condition she’s very kind I love her attitude I’m so blessed to have her as my doctor and if I’m not doing what I supposed to be doing she will get on me about it now that’s a doctor that shows she cares about my well being and she really make sure she treats the condition she put all her effort into fixing the problem so thank you Dr.Susan Thomas for caring about me
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 19, 2019
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Excellent doctor who is very knowledgeable. She listens attentively and makes sound diagnosis. I highly recommend Dr. Thomas to anyone needing a physician who is professional with a great bedside manner. My daughter goes to her now & feels the same way. She is new at Kaiser ,but has been examined by others, but loves Dr. Thomas as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
GA – Dec 11, 2018
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Dr. Thomas is a Great Doctor who care for her patient total health (including sex, history, race and demographics). She is extremely thorough and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adrick Hall in Conyers, GA – Dec 05, 2018
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If I could leave no stars I would. But I guess since shes referred me to ALMOST every specialist there is she can get a little 1 star. She does not LISTEN, TRULY LISTEN, to the problems and issues a patient may have. I feel I have been extremely judged & discriminated against and treated unfairly and poorly due to the judgement and discrimination, leading to lack of care for my SERIOUS HEALTH ISSUES. Its hard to explain something when you have to beg her just to do a simple physical EXAM! -0
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
NEGLECTED PATIENT in Conyers, GA – Nov 28, 2018
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Dr. Thomas is a wonderful Doctor. She always listens to me with such caring. I feel that I am in the best of hands when I am with her. She has so much experience especially because she use to work at Grady Hospital. One of the best Trauma Hospitals in the country. Dr. Thomas is a true professional and I would recommend her to anyone .
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William Cobham in Covington, GA – May 11, 2018
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  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Bharathiar University / Psg Institute Of Medicine

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kaiser Permanente2240 Fountain Dr Snellville, GA 30078
1
Office1478 Dogwood Dr SE Ste B Conyers, GA 30013
2
Office3495 Piedmont Rd NE Bldg 9 Atlanta, GA 30305
3

Practice

Kaiser Permanente3495 Piedmont Rd NE Atlanta, GA 30305
4