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Dr. Susan Schloff, MD
Pediatric Ophthalmology*
30+ years of experience
Dr. Susan Schloff, MD is a pediatric ophthalmologist in Stillwater, MN and has over 30 years of experience in the medical field. She graduated from Case Western Reserve University School of Medicine in 1992. She is affiliated with medical facilities such as Lakeview Hospital and Westfields Hospital & Clinic. She is accepting new patients.
3.3 Star Rating
Based on 27 reviews 3.3 Star Rating (27 reviews)
Practice
2950 Curve Crest Blvd W Stillwater, MN 55082Compare with other Pediatric Ophthalmologists
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Dr. Schloff's Reviews
Likelihood to recommend Dr. Schloff
3.3
27 ratings, 14 with a written review
| 5 star | 52% | 52% |
| 4 star | 4% | 4% |
| 3 star | 0% | 0% |
| 2 star | 7% | 7% |
| 1 star | 37% | 37% |
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We like our eye doctor
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jojo – Jun 28, 2023
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WOW. Changed my life
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
racorn – Apr 06, 2023
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It was great experience. She took time to explain everything things to me in a way I could understand. She gave me options and made me feel like I was important in the process. Very personable and friendly.
What went well
- Office environment
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Mark Gangl – Nov 22, 2022
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First time seeing Dr Schlof. My daughter has a rare medical problem and my pediatric doctor sent us. We have seen so many specialists in the past six years. This office rocks and Dr Schlof is great. She found a problem no one had seen and helped us with treatment right away. She made sure to work with the other team members for my daughter and called us to follow up a test we needed. I can't believe we found her, we won't go anywhere else.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Shyy – Sep 15, 2022
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No more redness or pain
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Shan H – Sep 01, 2022
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I was referred to Dr Schloff by my local doctor after years of wandering eye. I was so happy to meet her. Dr Schloff answered all my questions and made me comfortable. I was anxious to have surgery and am so glad I decided to go ahead. My eyes are straight for the first time in years. Thank you, Dr Schloff
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Mary M – Aug 23, 2022
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My 2.5 year old son had an appointment with Dr. Schloff. She was rude, dismissive, and does NOT know how to interact with children. I am shocked that she is in pediatrics. She was also very rude and belittling towards her assistant Madison.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 22, 2020
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I took my 22 month old son whom has a brain tumor to Dr. Schloff and she was extremely dismissive and decided that she would make her own time line on the progression of his symptoms. Her interactions with him where terrible, I honestly don't think that she regularly interacts with patients as young as him. She missed huge signs on why he leans his head and looks out the corner of his eye instead of straight ahead. She even popped a zit on her shoulder during our appointment.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Lakeland – Oct 27, 2017
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We were referred to Dr. Schloff for our daughters eye. We ended up needed needing a 9 hour commute to get there in February and again in August for surgery. She was very nice, can tell she loves children. Very professional and keeps you well informed. My 3 year old daughter was scared, so we told her Dr. Schloff was super girl and was going to fix her eye. Dr.Schloff role played along and refereed to herself as supergirl, she even wore a red shirt and a "cape" to the surgical center. We love her
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
9 others found this helpful
Helpful
A happy parent in Minot,nd – Aug 18, 2017
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we don't like Dr.schloff. We went to see schloff because our peadiatrician recommended her for my daughter's astigmatism.She didn't even care to spend atleast five minutes with us and suggested strabismus surgery.We went to mayo clinic for the second opinion and came to know that surgery is not required for her age and can be treated with the eye patch.we don't recommend her to anyone.Looking for options to change the doctor.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
St Paul, MN – Jun 28, 2017
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Dr. Schloff saw our son after he was hit in the eye with a softball in a tournament. He had no vision and had blood in the eye. She helped us figure out where to go for a special scan, watched him through the first weeks after the injury and kept a close eye on him. We were not sure if his vision would come back but it has. He's now on his way to college. We will never go anywhere else.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Stillwater,MN – Oct 21, 2016
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When my daughter was a year old she was referred to Dr. Schlofff for a vision check due to being 4 months premature. She told me that my daughter was going to need glasses and I needed to "wrap my head around it." I was shocked a professional would speak to a parent this way. I left crying. I agree, extremely poor bedside manner, very rude and condescending as stated in a prior review. Find another eye doctor if you can.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Jul 25, 2016
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My son who has Down Syndrome has been going here for a few months. Every time my wife leave she calls me crying because of the long waits of an hour or better. He is only 21 months old and is very active, it is not easy for parents to expect a child of this age to wait patiently or of his family either. At the end of the most recent visit my wife could not wait any longer and walked out. Nice work Associated Eye Care of Stillwater. When I call to complain, the call went to a call center. T
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Minneapolis, MN – Mar 23, 2016
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Very Rushed. Didn't seem to care about my situation because I'm not one of her regular patients. It was an emergency visit. She didn't bother to explain much of anything to me and I received no help from her. She was very rude. All around bad attitude.. I wanted to cry walking out of her office. Very condescending and argumentative.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Nicole Hart in Coon Rapids, MN – Jan 05, 2016
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Leave a review
How was your experience with Dr. Schloff?Overall Patient Satisfaction
27responses
Likelihood of recommending Dr. Schloff to family and friends is 3.2592592 out of 5
About Me
biography
Dr. Susan Schloff, MD is a pediatric ophthalmologist in Stillwater, MN and has over 30 years of experience in the medical field. She graduated from Case Western Reserve University School of Medicine in 1992. She is affiliated with medical facilities...read morePediatric Ophthalmology
Ophthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Hospital For Sick Chldn/u Toronto
Fellowship HospitalEye Inst/med College Wisc
Residency HospitalSt Lukes Hospital
Internship HospitalBrown University
Undergraduate SchoolBrown University Alpert Medical School
Undergraduate SchoolAurora St Lukes Medical Center
Internship Hospital, 1993Case Western Reserve University School Of Medicine
Medical School, 1992
American Board of Medical Specialties®
American Board of Ophthalmology®
-
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
- Call
- Fax
- Hours
- Mon: 7:30am - 4:30pm
- Tue: 7:30am - 4:30pm
- Wed: 7:30am - 4:30pm
- Thu: 7:30am - 5:30pm
- Fri: 7:30am - 4:30pm
- Sat: 7:30am - 11:30am
- Sun: closed
- Directions
Practice
Practice
Practice
Office237 Radio Dr Ste 100 Saint Paul, MN 55125
Affiliated Hospitals
- Recipient of 6
hospital awardsPatient Safety Excellence Award™ (2025, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home3% higher than the national average
86%Patients said that doctors always listened to them and explained things well8% higher than the national average
- Recipient of 2
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
91%Patients said they were given information about recovering at home3% higher than the national average
88%Patients said that nurses always listened to them and explained things well6% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare with other Pediatric Ophthalmologists
Compare Dr. Schloff with our nearby Pediatric Ophthalmologists at Mayo.