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Dr. Susan Overstreet, MD

Dr. Susan Overstreet, MD

Family Medicine*
15+ years of experience

Dr. Susan Overstreet, MD is a family medicine physician in Carrollton, TX and has over 15 years of experience in the medical field. She graduated from Texas A&M University Health Science Center / Baylor College of Dentistry in 2007. She is affiliated with Texas Health Presbyterian Hospital Plano. She is accepting telehealth appointments.

3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)

Practice

1601 W Hebron Pkwy Ste 100 Carrollton, TX 75010
Telehealth available

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Dr. Overstreet's Reviews

Likelihood to recommend Dr. Overstreet

3.8
16 ratings, 10 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
13%
13%
2 star
0%
0%
1 star
25%
25%

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Dr Overstreet is now with UT SOUTHWESTERN
Great Doctor now more options available since she is at UT Southwestern. They need to update this resource.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2023
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I have been going to Dr. Overstreet since she joined this practice (many years) and have always found her to be very open to discuss whatever are my concerns. Her staff, especially her nurse, are also terrific.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathy J – Oct 12, 2021
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Dr. Overstreet is terrific. Good and thorough. Dealing with USMD in scheduling appointments, asking questions, getting the Dr's office to follow through is absolutely terrible. I would not recommend this facility at all.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Concerned for New Patients – Nov 19, 2020
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I have been going to Dr. Overstreet for many years and I love her -- very professional, very knowledgeable, and also very caring. She has always taken time to answer my questions, discuss my concerns, etc. She kindly and gently pushes me to have the preventative tests that I tend to ignore and I have found her to be open to discussing alternative medicines and procedures. My mother also went to Dr. Overstreet for many years and, when she was dying of heart failure, Dr. Overstreet gave us a special "non-office" number to call 24/7. That was an incredible comfort. I highly recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Karen Powell – Jul 15, 2020
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Went to make an appointment because I called to make sure my insurance BCBS HMO Obama Care said she was accepting new patients. The girl at the desk said she was not.
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Feb 06, 2019
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My experience with Dr. Overstreet has alway been great. What I have a problem with is her staff. Scripts not being refilled on time (numerous occasions), my childrens shot records not getting updated (this has happened twice), not getting calls returned. And one time when we came in and saw a different doctor, their MA didn't test my son for the flu and he ended up having it. I love Dr. Overstreet but we will be looking for a new family doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Carrollton, TX – Nov 08, 2018
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Dr. Overstreet is a caring doctor that listens to the patient and follows through with accurate diagnoses and treatments. I have Lynch Syndrome which is somewhat rare and makes me at risk to all kinds of cancers. Upon learning of my situation she updated her knowledge of this syndrome and has made sure to guide me to appropriate specialists as needed. She is genuinely concerned for my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Frances Mayberry in TX – Jun 08, 2018
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I went to Dr. Overstreet because she accepts my insurance. I had a shoulder issue that I went in for and she took the time to research the issue, find a specialist for me, and learn about what was going on. I always feel like she hears me when I go in. She is very friendly and her staff has always been nice. I am not very needy when it comes to doctors so she goes above my expectations.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jul 03, 2017
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Called to schedule an appointment because they were recommended by my insurance. The man on the phone was unaccomodating as soon as he found out that I was a new patient. He was not able to get me in for several weeks for an injured shoulder because "the doctor has a 1 new patient a day" policy. I have never felt so demeaned by a receptionist that I was perfectly courteous to. I ended up finding a doctor at a different office to see.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Carrollton, TX – Aug 25, 2016
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Worst Doctor. She doesn't answer my questions and don't spend time. Totally money oriented. Wait time is horrible, nearly 30 to 45 mins. Staffs are under experienced. The female who handles paperwork is very rude and irresponsible with I don't care attitude. For any paperwork or insurance related questions/doubts/works, we have to go in person. Nothing can be done over the phone. I like Dr. Maust. I have changed my doctor and I will not recommend her to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Saha in Lewisville – Feb 24, 2016
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About Me

biography

Dr. Susan Overstreet, MD is a family medicine physician in Carrollton, TX and has over 15 years of experience in the medical field. She graduated from Texas A&M University Health Science Center / Baylor College of Dentistry in 2007. She is affiliated...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas A&m University Health Science Center / Baylor College Of Dentistry

    Medical School, 2007
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1601 W Hebron Pkwy Ste 100 Carrollton, TX 75010
1

Practice

UT Southwestern Primary Care at Frisco12950 Dallas Pkwy Ste 500 Frisco, TX 75033
2

Practice

UT Southwestern Family Medicine at Texas Health Dallas8194 Walnut Hill Ln Ste 100 Dallas, TX 75231
3

Affiliated Hospitals

  • Texas Health Presbyterian Hospital Plano

    6200 W Parker Rd
    Plano, TX 75093
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality