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Dr. Susan Marcotte, DO

Dr. Susan Marcotte, DO

Family Medicine*
35+ years of experience

Dr. Susan Marcotte, DO is a family medicine physician in Orland Park, IL and has over 35 years of experience in the medical field. She graduated from Midwestern University in 1986. She is affiliated with medical facilities such as Northwestern Medicine Central Dupage Hospital and Palos Community Hospital. She is accepting telehealth appointments.

3.2 Star Rating
Based on 20 reviews 3.2 Star Rating (20 reviews)

Practice

16527 106th Ct Orland Park, IL 60467
Telehealth available

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Dr. Marcotte's Reviews

Likelihood to recommend Dr. Marcotte

3.2
20 ratings, 7 with a written review
5 star
45%
45%
4 star
10%
10%
3 star
5%
5%
2 star
0%
0%
1 star
40%
40%

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I'm disturbed that this so called doctor is still practicing. I had to drive my mother to her office after repeatedly attempting to call. My mother is going through cancer and has not seen her in weeks. She's in so much pain that she now thinks cancer metastasized to her hip bone. Still no word from the doctor so that means no one said anything about showing up with my mom and being turned away. Everyone already knows that she is never on time for an appointment so why could she not slip her in for a quick consult and maybe a Rx for the massive amount of pain she's in. She is always crying.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
James masonoviche – Jun 19, 2024
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Very professional, caring and accurate in diagonosis. She spent a lot of time helping me physically and mentally with difficult medical issues.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 25, 2024
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I have even a patient of Dr Marcotte’s for 30 years. She has always been able to help me with accurate diagnoses. She listens to your concerns and treats you like a person not a number. Her staff is friendly and usually return your calls in a timely manner. She is an excellent doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Maria DeCaprio Sunta – Jan 22, 2021
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Dr. Marcotte tells her patients they are lying about pain. She is extremely Unprofessional.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sep 09, 2020
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Been seeing Dr. Marcotte for years. Mother and father in law are also patients.
What went well
No results
What could be improved
No results
Helpful
Nov 19, 2019
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expect to spend more time in waiting room then time spent with the doctor. when i did see her she said i'm doing well and didn't offer anything new. her students and nurses spent more time and were more helpful than the doctor. seems like a lazy doctor to me
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 21, 2018
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She is one of the most caring and knowledgeable general practioners and really takes her time to work with her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
David Philipps in Orland Park, il – Nov 29, 2017
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About Me

biography

Dr. Susan Marcotte, DO is a family medicine physician in Orland Park, IL and has over 35 years of experience in the medical field. She graduated from Midwestern University in 1986. She is affiliated with medical facilities such as Northwestern...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Midwestern University

    Medical School, 1986
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office16527 106th Ct Orland Park, IL 60467
1

Affiliated Hospitals

  • Northwestern Medicine Central Dupage Hospital

    25 N Winfield Rd
    Winfield, IL 60190
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Riverside Medical Center

    350 N Wall St
    Kankakee, IL 60901
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Palos Community Hospital

    12251 S 80th Ave
    Palos Heights, IL 60463
    Recipient of 7
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality