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Dr. Susan Kraft, MD

Dr. Susan Kraft, MD

Obstetrics & Gynecology*
45+ years of experience

Dr. Susan Kraft, MD is an obstetrician gynecologist in Worcester, MA and has over 45 years of experience in the medical field. She graduated from University of Illinois College of Medicine in 1978. She is affiliated with medical facilities UMass Memorial Medical Center-Memorial Campus and Saint Vincent Hospital.

3.7 Star Rating
Based on 21 reviews 3.7 Star Rating (21 reviews)

Practice

328 Shrewsbury St Ste 100 Worcester, MA 01604

At a Glance

  • Area of Expertise
    Dr. Kraft specializes in the area of Obstetrics & Gynecology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Kraft's Reviews

Likelihood to recommend Dr. Kraft

3.7
21 ratings, 15 with a written review
5 star
62%
62%
4 star
5%
5%
3 star
0%
0%
2 star
5%
5%
1 star
29%
29%

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Catastrophic hemorrhaging
I am the only patient in medical history to have a baby pulled backwards through the birth canal. During the labor process the nurse said I was almost there, she could see his head crowning and he had dark hair. Then Dr Kraft walked in and said I needed an emergency C-Section. I was fine and so was the baby. Neither of us were under any kind of duress. Dr Kraft performed an unnecessary c-section during my delivery. She said she grabbed his face and head and pulled him backwards during the c-section. This caused significant tares in the cervix and resulted in me loosing over one third of all the blood in my body. Dr Kraft was stitching me up but I was already unconscious. She never noticed I was bleeding until the nurse told her there was a lot of blood on the floor. My new doctor is a Harvard teacher as well as an OBGYN. She says I am the only case like this. What was done to me was so heinous and cruel. I have had to suffer other surgeries and years of pain and difficulties.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Life of Pain – Jul 12, 2023
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Would not recommend
Misinterpreted lab info and told me I had a horrible diagnosis that wasn’t true
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Anonymous – Mar 21, 2023
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The BEST Doctor!
Dr. Kraft is extremely patient, so sweet, and easy to talk to. She answers all my questions using language and examples I can understand. She is friendly and funny and makes me comfortable. I always look forward to seeing her. She genuinely cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth Q – Feb 04, 2023
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Great Doctor
Dr. Kraft saw me right away and helped me with my concern.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 20, 2022
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Would not recommend
I waited 45 minutes beyond my scheduled appointment time to see the doctor. When I told her why I was there for a follow-up she made me feel like my concern was ridiculous. When she examined me, she laughed out loud making me feel humiliated. This was a follow-up to the first and only other time I saw her and she kept me waiting over 35 minutes that first time forcing us to rush through my examination which necessitated this follow-up. My gut told me to go elsewhere. I should have listened. I will listen now.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Kerry Gorham – Jul 06, 2022
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She is a wonderful caring doctor & very gentle
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeanne L Salvatore – Jun 29, 2022
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Always a positive experience when seeing Dr Kraft
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 22, 2022
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She was rude, and judgemental.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 17, 2022
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I’ve seen Susan Kraft twice. She is comfortable to talk to, thorough and spent ample time talking with me about medication options.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 09, 2021
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This woman is atrocious. What OBGYN makes a woman feel inadequate for struggling during an appointment with anxiety? She was rude, dehumanizing, and made my wife feel about 2 inches tall. The woman has no compassion and should go back to the 50's where she obviously came from. If an exam is painful or challenging, asking questions like "Well how did you possibly do this before? Don't you have a husband? Aren't you intimate?" is DISGUSTING. Questions like that are obviously laced with subtext that says "you are wrong" "you are weird" "why aren't you normal" and that's not even to mention the sales pitch for an IUD that wasn't asked for, and unwelcome comments about weight and appearance. If I had it my way, this woman would never practice again. She failed to make her patient safe and secure in a private exam that was enormously anxiety producing. I hope I don't meet her on the street. Shame. On. Her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Concerned Husband – Aug 25, 2021
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Dr. Kraft was wonderful at my appointment. She really listened to me and addressed all of my concerns. She is a true health care provider.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Aug 25, 2021
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Dr Kraft is wonderful ! She listened and answers to all your questions and concerns . She has been my Dr for the past 24 years. Very professional !!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 18, 2021
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Dr Kraft took the time to listen to me, ask questions and treated my concerns. She was professional, kind and informative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 27, 2021
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Very reassuring and extremely precise every office visit
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy – May 20, 2021
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Dr. Kraft takes her time and seems to sincerely want to check on my total wellness, not just my gyn problems. Been going to her for years and I have total confidence in her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Hubbardston – May 22, 2018
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About Me

biography

Dr. Susan Kraft, MD is an obstetrician gynecologist in Worcester, MA and has over 45 years of experience in the medical field. She graduated from University of Illinois College of Medicine in 1978. She is affiliated with medical facilities UMass Memorial Medical Center-Memorial Campus and Saint Vincent Hospital.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School, 1978
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology®
Obstetrics & Gynecology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Womens Health of Central Ma. PC328 Shrewsbury St Ste 100 Worcester, MA 01604
1

Affiliated Hospitals

  • UMass Memorial Medical Center-Memorial Campus

    119 Belmont St
    Worcester, MA 01605
    Recipient of 3
    hospital awards
  • Saint Vincent Hospital

    123 Summer St
    Worcester, MA 01608
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality