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Dr. Susan Heinrich, MD

Dr. Susan Heinrich, MD

Family Medicine*
35+ years of experience

Dr. Susan Heinrich, MD is a family medicine physician in South Haven, MI and has over 35 years of experience in the medical field. She graduated from University of Chicago Pritzker School of Medicine in 1987. She is affiliated with medical facilities Bronson Lakeview Hospital and Bronson South Haven Hospital. She is not accepting new patients.

3.5 Star Rating
Based on 8 reviews 3.5 Star Rating (8 reviews)

Bronson LakeView Family Care - Blue Star

930 Blue Star Hwy South Haven, MI 49090
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Heinrich specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Heinrich's Reviews

Likelihood to recommend Dr. Heinrich

3.5
8 ratings, 5 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Always excellent, takes as much time as needed, Hard for me to believe some of these negative comments. Dr. Heinrich has been my doctor for more than 20 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Suzanne Blair – Feb 09, 2023
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I have been seeing Dr. Heinrich since she began her practice in South Haven. She is thorough, and has taken good care of my health for many years. She takes time to explain what she is doing for me and why, and answers my questions. I feel she cares about my overall health and am grateful for her part in keeping me healthy.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Karen B. – Mar 07, 2022
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This woman has been a doctor for too long. She is old school and that isn't always bad, but she doesn't treat her patients as an individual. She is quick to dish out pharmaceuticals. She also has kind a bad attitude and it is known that she has chased many good doctors for Bronson over the past few years.
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 18, 2021
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Dr. Heinrich is patient, kind and explains everything is ways you can understand. She knows who your are and remembers you, even if you only see her once a year!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti Nordhem in Bolingbrook, IL – Apr 11, 2017
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Rude Doctor. I will never go back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
South haven mi – Jun 16, 2016
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Leave a review

How was your experience with Dr. Heinrich?

About Me

care philosophy

Dr Heinrich has always wanted to be a physician. She chose family medicine because she believes it is important to take care of and build relationships with both the patient and their family. Dr Heinrich completed her residency at Brown University...read more

biography

Dr. Heinrich has always wanted to be a physician. She chose family medicine because she believes it is important to take care of and build relationships with both the patient and their family.Dr. Heinrich completed her residency at Brown University...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Memorial Hospital Of Rhode Island

    Residency Hospital
  • University Of Chicago Pritzker School Of Medicine

    Medical School, 1987
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Bronson LakeView Family Care - Blue Star

Bronson LakeView Family Care - Blue Star930 Blue Star Hwy South Haven, MI 49090
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 7:00am - 5:30pm
    • Wed: 7:00am - 5:30pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Bronson Lakeview Hospital

    408 Hazen St
    Paw Paw, MI 49079
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    3% higher than the national average

    87%
    Patients said their room and bathroom were always kept clean

    10% higher than the national average

    View all patient feedback
  • Bronson South Haven Hospital

    955 S Bailey Ave
    South Haven, MI 49090

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality