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Dr. Susan Heasley, DO

Dr. Susan Heasley, DO

Family Medicine*

Dr. Susan Heasley, DO is a family medicine physician in Cheney, KS. She is affiliated with Kingman Healthcare Center. She is accepting telehealth appointments.

2.6 Star Rating
Based on 14 reviews 2.6 Star Rating (14 reviews)

Practice

103 N Main St Cheney, KS 67025
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Heasley specializes in the area of Family Practice/OMT. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Heasley's Reviews

Likelihood to recommend Dr. Heasley

2.6
14 ratings, 6 with a written review
5 star
36%
36%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Worst Dr I've ever met
She misdiagnosed my torn hip labrum and called me a liar and a drug seeker even though the wreck that caused it was well documented. She sent me out knowing I was self pay for a ridiculous $350 drug test that proved HER wrong and I fired her. My wife starting having a reaction to a prescription she put her on and she wouldn't respond to endless messages until her nurse told my wife that she personally would stop taking it. She has certainly caused great harm through her negligence let alone her lack of knowledge and professionalism. On a side note she told my now dead from pancreatic cancer wife that she was VERY healthy and would live to be old. I hold nothing but disrespect for this woman and her inability.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Adam – Jul 28, 2023
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I'm sorry to say that I would not be able to recommend Dr.Heasley
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 05, 2019
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I am very happy with Dr. Heasley. She has always taken time to listen to my symptoms and concerns. She has worked with me on trying different treatments. I never have an issue getting an appointment. I have asked for her to give me an alternate prescription to try before the one she suggested, and she does not get offended. She allows me to have a say in my treatment, but also is firm where she needs to be. She did not shy away from addressing her concerns for me. Well-balanced.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrea H in Walnut Grove, MO – Oct 23, 2018
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The front office claimed there were no appointments for 2 weeks after my dad went to the ER for a severe headache/dizziness and was referred to get a MRI by the ER. We called every day leading up to the appt to check for a cancellation and they were unable to get him in. After hearing about his symptoms, Dr. Heasley was unhappy with the front office for not getting him in sooner. She said she would call him that day after getting the reports from the ER, she called 2wks later because she forgot.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Stephanie in Springfield , MO – Jul 04, 2018
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Under no circumstances would I recommend her. Expects patients to rely on MyMercy. Good luck getting prescriptions called in.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
J.H. in Marshfield, MO – Mar 25, 2016
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If needed in emergency,forget.Try to get a hold of,or responds 20% of time.If you feel comfortable with her telling you she needs to google it!!!!!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Ozark, MO – Feb 15, 2016
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Leave a review

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About Me

biography

Dr. Susan Heasley, DO is a family medicine physician in Cheney, KS. She is affiliated with Kingman Healthcare Center. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kansas City University College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Stephanie A. Rosenhagen ARNP LLC103 N Main St Cheney, KS 67025
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 6:00pm
    • Tue: 8:00am - 6:00pm
    • Wed: 8:00am - 6:00pm
    • Thu: 8:00am - 6:00pm
    • Fri: 8:00am - 6:00pm
  • Directions

Practice

Hutchinson Clinic P.A. Inc.2101 N Waldron St Hutchinson, KS 67502
2
  • Call
  • Fax
  • Hours
    • Tue: 7:30am - 8:00pm
    • Wed: 7:30am - 8:00pm
    • Thu: 7:30am - 8:00pm
    • Fri: 7:30am - 8:00pm
  • Directions

Practice

Hutchinson Clinic PA Inc1100 N Main St Hutchinson, KS 67501
3

Affiliated Hospitals

  • Kingman Healthcare Center

    750 W D Ave
    Kingman, KS 67068

    How patients felt about the care they received at this hospital.

    89%
    Patients who gave a rating of 9 or 10

    14% higher than the national average

    89%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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