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Dr. Susan George, MD

Dr. Susan George, MD

Family Medicine*
25+ years of experience

Dr. Susan George, MD is a family medicine physician in Flower Mound, TX and has over 25 years of experience in the medical field. She graduated from KARL FRANZENS UNIVERSITY / MEDICAL COLLEGE in 1998. She is affiliated with Medical City Lewisville. She is accepting new patients.

3.4 Star Rating
Based on 37 reviews 3.4 Star Rating (37 reviews)

Practice

2001 Morriss Rd # 150 Flower Mound, TX 75028

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Dr. George's Reviews

Likelihood to recommend Dr. George

3.4
37 ratings, 9 with a written review
5 star
54%
54%
4 star
5%
5%
3 star
0%
0%
2 star
3%
3%
1 star
38%
38%

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You will have to do lab work every 2-3 months to receive refills. They do not provide refills beyond 3 months. More office visits for refills even if maintenance.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
texascitizen in Flower Mound, TX – Oct 06, 2024
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Very Caring and Compassionate
Dr. Susan George has been my doctor for many years, I have been very happy with the clinic and the service I have received. . She is very detailed at each visit to explain any test or any symptoms and put me at ease each time. The staff is very compassionate and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 15, 2024
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When I made my appointment, the receptionist said the visit would be about an hour but if I came in early I would be out before an hour. I was there 30 minutes early. The office was short staffed and they put me with a medical student which happened to be her first day and she did not know how to log information or how to do her job. She did not have anyone working with her. I spent my first hour with the new medical student that was not being supervised before I met the PA who asked me the same questions the medical student asked me. I felt like a guinea pig. The entire staff was very rude and not concerned about my time spent in the office. I mentioned several times I had an important appointment that I was about to be late for (this was 2 hours into the visit) they could have cared less. This office is disorganized and appears to have not been updated with the latest technology.The waiting room was a mess and the restroom was disgusting. Needless to say, I never went back.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 19, 2024
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How likely are you to recommend Dr. George
Family Doctor.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
J. Joseph – Aug 24, 2022
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Dr. George is a highly capable physician
It is always a great pleasure to meet with Dr. Susan George. I feel very comfortable around her. Dr. Susan is a very patient, compassionate, and knowledgeable physician. She is always willing to take the time to answer all my questions. She is not one to quickly dismiss you off with prescriptions. Not once have I felt that my appointments were rushed. I have always left the clinic with hope and great faith towards health and life. I would highly recommend Dr. Susan to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 16, 2022
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Doctor Susan is very compassionate and understanding. And not only does she spend time on taking care of her patient's physical ailments but takes into consideration the patient's wellbeing as a whole. Though there maybe a wait time, I appreciate her because she spends time with me to hear and really listen to all my concerns as opposed to many providers who are stuck looking into a chart and are in a rush to get out of the room.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jan 31, 2022
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Dr. George is very thorough, knowledgable, and takes the time to answer all my questions in detail. I was extremely impressed with my experience at this office and I'm so thankful to have found such a caring physician. Would highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Flower Mound – Oct 05, 2018
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This staff has no consideration for your time in or out of the office. They don't listen and give you misinformation but try to blame you for their their mistakes. You must refill your prescriptions every 3 months and when you do it by their rules they still deny it because they believe the pharmacy is making a mistake so you still have to call and assure them that you still need it. This is the worst office i have ever been to.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Ft Worth, TX – Dec 20, 2016
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Unless you have countless hours to wait and waste I don't recommend coming here. They have no idea how to schedule an appointment and keep the time you scheduled, it's completely disorganized and unprofessional. You have to call in every three months to get a refill on prescriptions like birth control even though there is not a return visit required. They really like to schedule you to keep coming back too for what felt like no reason. My insurance was being used like a personal ATM machine.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Ft Worth, TX – Oct 15, 2016
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About Me

biography

Dr. Susan George, MD is a family medicine physician in Flower Mound, TX and has over 25 years of experience in the medical field. She graduated from KARL FRANZENS UNIVERSITY / MEDICAL COLLEGE in 1998. She is affiliated with Medical City Lewisville. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Karl Franzens University / Medical College

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office2001 Morriss Rd # 150 Flower Mound, TX 75028
1

Affiliated Hospitals

  • Medical City Lewisville

    500 W Main St
    Lewisville, TX 75057
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality