Are you a healthcare professional?
Is this your profile?
background
background
Dr. Susan Finch, MD

Dr. Susan Finch, MD

Internal Medicine*
25+ years of experience

Dr. Susan Finch, MD is an internist in Cleveland, TN and has over 25 years of experience in the medical field. She graduated from UNIVERSITY OF TENNESSEE / CHATTANOOGA in 1996. She is affiliated with Tennova Healthcare-Cleveland. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 20 reviews 3.6 Star Rating (20 reviews)

Practice

1060 Peerless Xing NW Ste 200 Cleveland, TN 37312
Telehealth available
Show Phone Number

Compare Dr. Susan Finch, MD with other Internists near you

Patient Favorite Award
View More Providers Like This

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Dr. Finch's Reviews

Likelihood to recommend Dr. Finch

3.6
20 ratings, 8 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
30%
30%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Negligent to my mothers care.
My Mom had a procedure scheduled & had severe pain before the appointed surgery(unrelated). Finch did not call back after Mom was leaving numerous messages. Mom ended up getting an appt with an on call Dr in the office who stated a probable dx (degenerative arthritis. After sx, mom was having worse pain, could barely get out of bed & Finch ordered a CT of her lumbar and hip (5 views be exact) within 24 hrs.. that was great right? So, thinking Finch has become more in-tune with her patients since last years negligence with mom -having Mom take the same antibiotic for 3 months letting a UTI get worse until it formed into a kidney infection with multiple kidney stones ending her up in the ER! But mom forgave her.. So now, mom has tried to get a call back for the CT results of back and hip for almost 2 wks. She gets the results from a medical assistant… not the dr, or the nurse, but a MED ASSIST! NOT her scope in TN. “Spine surgeon needed & calling in pain meds”, 48 hrs & 0 meds! NEGLECT
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Nov 23, 2023
×Post a ResponseAre you Dr. Finch?
I am a new patience for Dr. Finch but she walked into the treatment room with full knowledge of my health history and my lab results. She did a comprehensive exam and systems review plus gave me a copy of my lab work! THE BEST internal medicine visit in years. So glad we found her!!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 04, 2021
×Post a ResponseAre you Dr. Finch?
It was a telephone visit. She asked around 5 or 6 questions about the last time I had some services such as a mammogram and colonoscopy, and eye exam. A total waste of Medicare money and my time. It is the same questions every year and we never discuss any health issues or concerns I might have. Will not do this next year.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
May 27, 2021
×Post a ResponseAre you Dr. Finch?
Dr. Finch has never failed to know the answer to any questions I have. She is very knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
Helpful
May 12, 2021
×Post a ResponseAre you Dr. Finch?
Dr. Finch is very thorough in her examination and conversation, explaining information in a clear and concise manner. She is concerned about the health of her patients. The added bonus that I appreciate greatly is she runs very close to, if not on, schedule.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robin C – Apr 06, 2021
×Post a ResponseAre you Dr. Finch?
Dr. Finch is very personable and a great doctor.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 13, 2021
×Post a ResponseAre you Dr. Finch?
This was my initial visit with Dr. Finch. She seemed very interested in listening to me and learn about my health history. I made her my primary physician.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
Mar 05, 2021
×Post a ResponseAre you Dr. Finch?
Appointments rarely on time. Have tried to contact office manager 5 times to share concerns. Still has not returned my phone call.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Nashville, TN – May 29, 2017
×Post a ResponseAre you Dr. Finch?

Leave a review

How was your experience with Dr. Finch?

Know Before You Go

About Me

biography

Dr. Susan Finch, MD is an internist in Cleveland, TN and has over 25 years of experience in the medical field. She graduated from UNIVERSITY OF TENNESSEE / CHATTANOOGA in 1996. She is affiliated with Tennova Healthcare-Cleveland. She is accepting new patients and telehealth appointments.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tennessee / Chattanooga

    Medical School, 1996
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Brain Health

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Skyridge Clinical Associates LLC1060 Peerless Xing NW Ste 200 Cleveland, TN 37312
1

Affiliated Hospitals

  • Tennova Healthcare-Cleveland

    2305 Chambliss Ave NW
    Cleveland, TN 37311
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Susan Finch, MD with other Internists near you

Patient Favorite Award
View More Providers Like This
See all Internal Medicine Doctors in Cleveland, TN