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Dr. Susan Diamond, MD

Dr. Susan Diamond, MD

Nephrology*
40+ years of experience

Dr. Susan Diamond, MD is a nephrologist in Sunrise, FL and has over 40 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 1980. She is affiliated with medical facilities such as Lakeview Hospital and Southwestern Medical Center. She is accepting telehealth appointments.

1.7 Star Rating
Based on 27 reviews 1.7 Star Rating (27 reviews)

Practice

13630 NW 8th St Sunrise, FL 33325
Telehealth available

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Compare Dr. Diamond with our nearby Nephrologists at HCA Florida Westside Hospital.

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(954) 645-8026.

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Dr. Diamond's Reviews

Likelihood to recommend Dr. Diamond

1.7
27 ratings, 19 with a written review
5 star
15%
15%
4 star
0%
0%
3 star
4%
4%
2 star
4%
4%
1 star
78%
78%

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Terrible experience
Telehealth
Just had a terrible appointment and not surprise to find all these bad reviews here. She is very unprofessional, rude and condescending. Do not trust you with your health issues.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 28, 2024
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Avoid Her If You Have MDLive Account
Telehealth
This 'physician' did not call me as requested. Within two minutes of accepting my MDlive case, she immediately marked it as a 'missed appointment.' I have phone records to prove she did not contact me. Very unprofessional when people are seeking medical care. I would not recommend her. If assigned, I would immediately request someone else. My issue was resolved by a different and competent doctor.
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2024
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Experienced Doctor
Telehealth
I found my experience to be great with Dr. Diamond. She listened to my concerns, symptoms, explained everything thoroughly and to my understanding. I would love to have her as my primary care physician.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 27, 2023
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MD live
This doctor was assigned to me on MD Live for an asthma issue. I see by her profile she doesn't even handle asthma. It was a terrible appt and she did not help. Why take my case..very disappointed in the service. I see with all the other ratings I am not the only one with issues with this dr.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Melissa Olsen – Jan 18, 2023
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She’s condescending and rude. Never in my life have I seen a doctor show a patient more disrespect. DO NOT trust this lady with your health or business.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sharon – Dec 10, 2022
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Dr Diamond helped me on recommending the right otc and prescription needed to treat my GERD. Only downside she does interrupt while talking and not let you properly know explain what’s going on.
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
Helpful
Jul 14, 2021
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No surprise that after a terrible MDLive visit with this woman I look her up and she has terrible reviews. Just like everyone said - terrible, dismissive, rude, absolutely no help & told me there is no treatment for a sinus infection which everyone knows is not true. And told me it could be Covid-19. What a joke.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 09, 2021
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Awful doctor. She was the doctor assigned to me from MDlive and BCBS in order to assist me with my UTI symptoms. The woman would not even let me finish my statement, and hang up on me stating the case was too complicated. Not sure what is so complicated about prescribing antibiotic for uti? With urine lab work and blood work on the portal. This woman is was crass and had no empathy or servant attitude or desired to help anyone. Easy money to hang up on people.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Diana McKown – Dec 02, 2020
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I don’t know about the recent reviews, but when she had her own practice before Obamacare ruined it, she was amazing. I just came here to see if she happened to go back into private practice. She’s still the best doctor I’ve ever had, honest and personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 19, 2020
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Worst doctor I’ve ever had an experience with in my whole entire life. I don’t know how she is even a doctor. If she is actually a doctor she took a Hippocratic oath to do no harm and she did a lot of harm. I would rather be sick forever then ever have to deal with this doctor again. Honestly I do not know how she still has her license.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Nov 15, 2020
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SHE HUNG UP ON ME DURING A CONSULTATION AND DID NOT LET ME EXPLAIN SHE TOLD ME PICTURES LOOKED FINE FOR MY EYE THAT WAS INFLAMED AND JUST SAID I CANT HELP YOU AND HUNG UP ON ME. SHE DID NOT WANT TO HEAR ME OUT. THANKFULLY THE NEXT PROVIDER ON MD LIVE WAS AMAZING AND HELPED ME WITH MY ISSUE
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
AMANDA – Oct 05, 2020
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Very rude! HUNG UP ON ME!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 05, 2020
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If I could give no stars, I would. That would be about how much she cared about me or my health. Worst Dr. I have ever spoken with. Literally asked me over and over if that was everything and never listened to my questions. I called in for assistance with a personal matter and left feeling worse than I did before the call.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 10, 2020
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Used through Teladoc. Dismissive, rude and actually said the words “could be cancer” to me over the phone about a fever and flu symptoms. I’m going to reach out my insurance, because she claimed I don’t have coverage for recommendations (never heard of that and every other doc I’ve seen told me next steps). I had to pry a timeframe and level of care recommendation from her before she hung up on me when I asked to provide feedback.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jan 13, 2020
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Used her through Teledoc , found her very professional. Gave me good advise on otc meds and a prescription for my respiratory infection. She has the degree, I don't. Would have no problem using her services again.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Timothy Chapman in SCHRIEVER, LA – Dec 31, 2019
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Teledoc visit - she was clearly doing something else while she talked to me. There were long moments of pause where I could hear other things going on in the background. Sounded like she was driving. There is a level of professionalism I expect from any doctor, even over the phone. She didn’t provide that.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 08, 2019
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Tele doc. Dismissive, rude, made mistakes with my diagnosis because she did not read the nurses notes and then refused to take responsibility for those mistakes. Horrible patient care. She does not listen to patients, she began yelling at me and then threatened to end the call after I had already been on the phone off and on for 12 hours just to get treatment for asthma medication. Also accused me of abusing the system. Just terrible experience.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 05, 2019
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Teladoc she was the most dismissive, rude physician I’ve ever encountered. She refused to listen and literally told me to get a second opinion and then hung up. Teledoc provided me with another provider who was shocked by the treatment I received.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 27, 2019
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She doesn't listen to her patients, period! She's rude.
What went well
No results
What could be improved
No results
Helpful
Apr 07, 2019
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Know Before You Go

About Me

biography

Dr. Susan Diamond, MD is a nephrologist in Sunrise, FL and has over 40 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 1980. She is affiliated with medical facilities such as...read more

  • Nephrology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 1980
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
- 
Nephrology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office13630 NW 8th St Sunrise, FL 33325
1
(800) 400-6354
See all Nephrologists in Sunrise, FL