Are you a healthcare professional?
Is this your profile?
background
background
Dr. Surendra Basti, MD

Dr. Surendra Basti, MD

Ophthalmology*
35+ years of experience

Dr. Surendra Basti, MD is an ophthalmologist in Chicago, IL and has over 35 years of experience in the medical field. He graduated from Kasturba Medical College Mangalore, Manipal University in 1987. He is affiliated with Northwestern Memorial Hospital. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 20 reviews 3.7 Star Rating (20 reviews)

Northwestern Medical Group

259 E Erie St Ste 1520 Chicago, IL 60611
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Basti specializes in the area of Ophthalmology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Basti's Reviews

Likelihood to recommend Dr. Basti

3.7
20 ratings, 7 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
30%
30%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

excellent visit --to the point
he was quick to assess a situation of poor vision I had seen many MDs for without clarityHe told me 1-2-3 these are what you need to do and in that order. , DO not worry about your cataracts, now can waitand he was absolutely right (I had been told that I must get my cataracts operated immediately ) and they turned out to be not the primary reason for my poor vision . His sequence set my course straight for the next 2 years . He is a great clinician
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
academic medical professor, female patient – Nov 19, 2024
×Post a ResponseAre you Dr. Basti?
Competent but his back office is horrible. I canno
He is competent. Care was fine except he keeps you waiting for hours and his back office is beyond bad. Some Phone calls aren’t returned for days. Worst back office at NW.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Oct 03, 2024
×Post a ResponseAre you Dr. Basti?
Dr. Basti was beyond unprofessional. Waited 2 hours in his waiting room for him to barely want to see me. He spent a maximum of two minutes in which he half-added looked in my eye and said there was nothing in it. Didn’t stay to listen to my questions or concerns and was walking out as I was talking. Very rude. His physician assistant was just as lazy and uncaring they were undetermined in helping me get to the root cause of my pain/ problem. Very disappointing .
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Apr 22, 2023
×Post a ResponseAre you Dr. Basti?
Went to him for cataract surgery ,I wasn’t Positive with his bed side manners ! Very little about the surgery itself !! Gave me exams gave me dates !! I made decision I wanted mono vision , one eye distance my right eye left for reading ! Agreeable to do this ! Wore contacts like this 40 years !!! Did the surgery on Aug 26th !! Six weeks later I have had blurred vision the entire 6 weeks !! Out of concern called for a follow apt 3 weeks later saw him !! Checked my eyes never telling me it was doing great no explanation nothing !! Stressed me beyond any Dr. See you in 6 weeks insulted me to get more rest before next visit , I’m a flt attd fly New Delhi India !! Strange after weeks no response to my concerns , at night was almost blind driving!! New something was wrong he never answered my concerns !!! Sent me to a eye dr for glasses or contacts???? After this surgery !!! I found my answer I would Never go back to this Dr. he’s not honest!! Put me through Hell!! NM was my Hospital !!!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 05, 2021
×Post a ResponseAre you Dr. Basti?
Dr. Basti is an excellent eye doctor. Cataract, Cornea and Refractive are his specialties. He is very thorough with his exams. He takes time with his exams and answers all your questions. Please allow time for your visit because he may request that you have other tests during your visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 10, 2020
×Post a ResponseAre you Dr. Basti?
Dr. Basti was highly recommended to me by 2 of his former patients. He did cataract surgery on my eyes. He was very thorough, explained everything, listened and answered all of my questions, and gave me a few choices and recommendations. I am very happy with the results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
6 others found this helpful
Helpful
Chicago, IL – May 17, 2016
×Post a ResponseAre you Dr. Basti?
Dr. Basti is an expert in correcting cataract problems. He perfectly corrected the wrong lens put in by another opthamologist, who referred me to Dr. Basti for a second opinion. I enjoyed being treated by Dr. Basti and consider myself very fortunate in being treated by this extraordinary and extremely likeable doctor. Joan S
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Joan S in Chicago, IL – Mar 31, 2016
×Post a ResponseAre you Dr. Basti?

Leave a review

How was your experience with Dr. Basti?

About Me

Watch Dr. Basti's Video

care philosophy

I am committed to providing the highest level of care as well as ensuring patient concerns and questions are fully addressed.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor College Of Medicine

    Fellowship Hospital, 2004
  • Northwestern Memorial Hospital|northwestern University Feinberg School Of Medicine

    Residency Hospital, 2003
  • St Francis Hospital|st. Francis Hospital

    Internship Hospital, 2000
  • Kasturba Medical College Mangalore, Manipal University

    Medical School, 1987
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

  • Konkani

Locations

Northwestern Medical Group

Northwestern Medical Group-Lavin Family Pavilion259 E Erie St Ste 1520 Chicago, IL 60611
1

Affiliated Hospitals

  • Northwestern Memorial Hospital

    251 E Huron St
    Chicago, IL 60611
    Recipient of 29
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality