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Dr. Steven Reiss, MD

Dr. Steven Reiss, MD

Neurosurgery*
35+ years of experience

Dr. Steven Reiss, MD is a neurosurgeon in Louisville, KY and has over 35 years of experience in the medical field. Dr. Reiss has extensive experience in Nervous System Neoplasms. He graduated from University of Louisville in 1987. He is affiliated with medical facilities Baptist Health La Grange and Baptist Health Louisville. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 27 reviews 3.9 Star Rating (27 reviews)

Practice

3900 Kresge Way Ste 51 Louisville, KY 40207
Telehealth available

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Hospital Highlight

Dr. Reiss is affiliated with Baptist Health La Grange La Grange, a highly rated hospital.

Dr. Reiss is a Healthgrades Choice provider in Neurosurgery

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
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Dr. Reiss' Reviews

Likelihood to recommend Dr. Reiss

3.9
27 ratings, 13 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
4%
4%
2 star
0%
0%
1 star
26%
26%

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Would not recommend!
I've never had a more unpleasant first encounter with a physician. He was curt and dismissive with a distinctly non caring demeanor. The consultation was counter productive to developing a plan of care. His assessment and plan summary is a self-serving retelling of our interaction, and does not objectively reflect my attempt to fully understand my diagnosis and proposed plan of care. I would never recommend.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Yvonne Bertrand – Jun 27, 2024
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Disregard the “one star” reviews
My appointment scheduling went very smoothly. My wait time was maybe 10 minutes. These people that complain that they had to wait don’t seem to think about “well, maybe he’s explaining the procedure to be done” or “he takes his time with patients”. I had a discectomy scheduled and once he saw that I also had a ligament being crushed, he released that as well. His staff is very friendly. Dr. Reiss is somewhat reserved but friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
CLB – Jan 31, 2023
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A wonderful experience!
I’ve had bad sciatica in my left leg and also not as bad in my right. My lower back pain was starting to get bad. I consulted with Dr Reis a couple of years ago and him being conservative he suggested I try rehab first to see if that would help. After several months and no relief I decided to try pain management. The first shot was amazing but it quickly wore off, and tried a second that did not help at all. After consulting again with Dr Reiss and getting an MRI things were moving forward. He wanted me to get a myelogram the following week. It showed how bad things were. It was decided the I would have a L4, L5 spinal fusion. As I recover from surgery this week I cannot say enough of Dr Reiss and his compassion and expertise. I currently have no pain except for a tender incision which will pass. I have rehab planned and should be good to go in 5 weeks. We are planning a trip to Europe in 8 weeks which Doc thinks it will be fine. I think Dr Reiss is exceptional. Good luck
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Steve Bass – Feb 27, 2022
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Steven was very professional I was very pleased with his work
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jamie shields – Dec 18, 2020
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Dr Reiss did my laminectomy 4 years ago. I was in so much pain before the surgery that I could not function. He is an excellent surgeon. When folks post about late appointments or his bedside manner to lower his rating, it’s infuriating to me. I had a great experience with the Dr as well as his office staff. I was told up front to bring my paperwork and X-rays to the hospital for my surgery. I did follow the instructions, per their office and everything went great. Realistically, for me, I really don’t care about his bedside manner. Knowing that he is a brilliant surgeon and will fix my issues is my only concern.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Oct 07, 2020
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Starting at age 16, I have had 4 spinal surgeries in 25 years. Dr. Reiss did the 4th and while there is no doubt that he is an excellent surgeon, his people skills and ability explain things leave much to be desired. Appointments always run behind schedule, in the few minutes he spent with me during any office visit, pre-op, Post op, etc it was apparent that he couldn’t care less about the fact that he is a care giver. He was rude, cut me off while I tried to share details about my condition and showed no interest in ongoing care. I’ve had better conversations with baboons at the zoo. Unfortunately, he’s the best surgeon in town. If not for that, he never would’ve gotten a dime from me, although I will think twice if by some unfortunate circumstance I need a 5th surgery.
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
JG – Aug 03, 2019
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I never went to my appointment. They called to cancel over paperwork. Which is fine, considering whomever does the calling, was extremely rude. Edie, whom made rude comments about how young I am and my mother calling for me. Carol, whom had the attitude because I didn’t bring in the paperwork. They are careless (As in, you’re supposed to care about the patient) & extremely unprofessional. Would have went somewhere else, if I’d have known to read the already made reviews of this horribly managed “doctors office.”
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
KY – Jun 25, 2019
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Although I didn't get to meet Dr. Reiss for a much wanted second opinion, I have decided against it The reason is the rudeness of the receptionist. I am older and was confused about the needed medical records release form, but it certainly gave her no right to be rude. If this is indicative of the attitude of his employees, it is best for myself to go elsewhere.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jun 13, 2019
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I work in the OR at baptist health.about a month ago I was working Dr. Reiss’s partner Dr. Villanueva. I described my symptoms and took his advice of seeking out a steroid dose pak from my PCP and a MRI. Dr. Reiss was very approachable when I got my images. Appt scheduled within 10 minutes and we discussed options but I hinted that I wanted a microdisc and he agreed that’s what he would recommend.Instant relief, walked 2 Miles 4 hours after procedure.Him and Dr. V do great work highly rec.5stars
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jacob Mckenna, BSN RN in Louisville – May 09, 2018
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My dad had been recommended to see him and had optimal results after surgery, I then had been recommended by my dad on my misfortune to have to have spinal surgery and have fantastic results. Surgery sucks, but knowing Dr Reiss will do it right is worth it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Andrew in Louisville – May 01, 2018
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Our appt was for 1:30. After driving for an hour and a half we arrived at 1:31. The receptionist told us we were late (she said our appt was 1:15) and might have to be rescheduled. I explained about our drive and she said she would go ahead and put us in. After sitting there for 1 hour and 10 minutes. I asked how long it was going to be and she told us we had to reschedule because our appt was @ 1:30 and as a new patient we were supposed to be there at 1 so we were considered a no show.
What went well
No results
What could be improved
  • Staff wasn't friendly
6 others found this helpful
Helpful
Feb 28, 2018
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Friendly and professional Dr. Reiss did a great job with my spine surgery. Minimal pain and wonderful results. Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Louisville, KY – Nov 01, 2016
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Pro: surgery went well. Con: very little communication. 15 minute consultation, very brusque, and he arrived 30 minutes late, complaining how inconvenienced he was. Day of surgery, he spoke to me for about 2 minutes and seemed disinterested. He may be a terrific surgeon---I'm not qualified to judge that. I can say I was disturbed by his lack of care or compassion. I felt like a piece on an assembly-line.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
35 others found this helpful
Helpful
Louisville, KY – May 12, 2016
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About Me

care philosophy

Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.
  • Neurosurgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Louisville

    Medical School, 1987
  • University Of Louisville Hospital

    Residency Hospital, 1987
  • University Of Louisville Hospital

    Internship Hospital, 1983
American Board of Medical Specialties®
American Board of Neurological Surgery®
Neurosurgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Reiss is a Healthgrades Choice provider in Neurosurgery

    Read our methodology

    Locations

    Practice

    Louisville Neuroscience Institute PLLC3900 Kresge Way Ste 51 Louisville, KY 40207
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions
    Baptist Health Medical Group Endocrinology4003 Kresge Way Ste 400 Louisville, KY 40207
    2

    Practice

    Baptist Health Floyd1850 State St New Albany, IN 47150
    3

    Affiliated Hospitals

    • Baptist Health La Grange

      1025 New Moody Ln
      La Grange, KY 40031
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      84%
      Patients said that doctors always listened to them and explained things well

      8% higher than the national average

      View all patient feedback
    • Baptist Health Louisville

      4000 Kresge Way
      Louisville, KY 40207
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality