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Dr. Steven Masters, MD

Dr. Steven Masters, MD

Family Medicine*
40+ years of experience

Dr. Steven Masters, MD is a family medicine physician in Knoxville, TN and has over 40 years of experience in the medical field. He graduated from University of Tennessee College of Medicine in 1983. He is affiliated with medical facilities such as Claiborne Medical Center and Fort Sanders Regional Medical Center. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 24 reviews 4.6 Star Rating (24 reviews)

Practice

103 Midlake Dr Knoxville, TN 37918
Telehealth available

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Dr. Masters' Reviews

Likelihood to recommend Dr. Masters

4.6
24 ratings, 19 with a written review
5 star
88%
88%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Dr. Masters has been our primary care physician since he graduated medical school. A finer doctor and person you won’t find. He is a great listener and a great physician and has always provided me and my family with the best of care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Fred R Bowman – Dec 16, 2021
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He was once a very good Doctor. The first few times I saw Him He was top notch. But when I went to Him with severe shoulder pain He recommended Ibuprofen after two days my shoulder and arm turned black and purple so I went back to Him and He eyed me suspiciously as if I was someone in search of pain meds. He never ordered any diagnostic tests of any kind. I never went back to Him and thankfully found and excellent Internal medicine specialist. I later had my rotator cuff repaired as well as my torn bicep tendon.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 15, 2020
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LOVE him. My husband and I have been seeing him for at least 25 years and he is the greatest if you are looking for a caring, knowledgeable and empathetic caregiver!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Starbuck – Nov 02, 2019
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Along with prayers, this doctor saved my life! He called several heart specialists & talked with them about the situation. He went over all the options with me & then called the surgeon himself & got my surgery schedule moved up because of the seriousness of the heart condition. He cares about all his patients and is very knowledgeable about all their health issues. Excellent doctor!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
W. Garland Wilson – Nov 01, 2019
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The best primary care doc l have ever seen. Great personality and very thorough with his exams. Saw a squamous cell cancer on my arm that was barely visible. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Earl Crosland in Corryton , TN – Jan 29, 2019
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I've been seeing Dr. Masters for many years. Great doctor and so knowledgeable, yet he is easy to understand in every day language. I recommend him highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Carol in Knoxville – Feb 15, 2018
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Dr. Masters is the niceness doctor I have ever had. He makes me feel comfortable and relaxed. He listenes to the problem and finds a solution and just knowing he is a good Christian means a lot to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Linda Skaggs in Knoxville, TN – May 31, 2017
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Dr. Masters is patient, listens to my concerns,compassionate. He educates me about my condition. Very professional, man of integrity. He has been my doctor for 30 yrs. I highly recommend him and this practice. He is willing to persevere and come up with the best plan of treatment for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Susan Williams in Knoxville Tenn – May 16, 2017
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Dr. Masters has been our family physician for over 18 years. He sees all of my family. He is always ready to answer any questions I have had,no matter how silly. He treats my children like they are his own,has called my home many times to check on them. He continually takes the time to make sure that I understand what is happening and how to treat it. I truly think this wonderful Doctor thinks of us even when he is at home.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jessica Newport in Knoxville, TN – Apr 06, 2017
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I have been a patient of Dr Masters for 18 years. He is a caring and attentive doctor that always puts the patient first. He has been there for our family at all times. I would recommend him to anyone that needs a family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Tim Newport in Powell, TN – Apr 06, 2017
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Dr. Masters has always been very thorough in caring for medical needs. He is very knowledgeable and up-to-date on what ever medical conditions I might have had. I truly believe he saved my life by catching my lung cancer so early just because he saw a shadow on my X-ray and sending me to a specialist so quickly. He is a very kind and caring doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol Lassetter in Knoxville, TN – Apr 05, 2017
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Dr. Masters is one of the best doctor's that I know. He loves to educate his patients, he listens very well, and has a friendly personality. I would recommend him to anyone and hope lots of others get to experience his care!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 03, 2017
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Dr Masters is my personal physician, and my dad's. He was also my mom's physician before she passed away a couple of years ago. He has always been very kind, thoughtful and considerate. He is very thorough in his treatment and takes time to listen and understand and is persistent in getting to the real heart of the issue. I always bring him up whenever anyone asks for a good doctor, because he is a good doctor and a good man.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Coke Morgan in Knoxville, TN – Jan 02, 2017
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Dr. Masters is one of the most professional, compassionate, and knowledgable doctors I know. He has treated me for over fifteen years, and even if my concern is small, he acts like it isn't and treats me as if I was the most important patient in his office. During times that I have been very sick, he acts quickly, listens intently, and ALWAYS treats me with dignity and respect. He is consistently in a positive mood, which in turn, rubs off on his patients. I hope he never retires.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth in Knoxville, TN – Jan 01, 2017
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Dr. Masters is an outstanding physician. He is very through and accessible. We are blessed to have him as a family physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kodak, TN – Dec 22, 2016
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Dr. Masters is a wonderful doctor. Very caring, easy to talk to. He listens and spends time with his patients. I feel honored to have him as my doctor. I have recommended him to a number of people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jane C in Knoxville, TN – Dec 03, 2016
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Dr. Masters is a very caring, personal physician who is also very knowledgeable. He is concerned with all aspect of your well being. I trust his opinion and will often consult with him on different subjects during my examinations. I also appreciate that his strong faith guides him in all aspects of his life. I would highly recommend him as a physician and as a friend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wess Sharp in Knoxville, TN – Dec 03, 2016
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Dr. Masters is our entire family's doctor. We have all received excellent care and attention from both Dr. Masters and his staff. He listens well, and shows genuine concern for every medical condition we have brought to his attention. He has been exceptionally helpful recently, as my husband has had serious heart issues: making referrals to other doctors; providing options for treatment; following up w/concern and encouragment. I highly recommend this doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Rebecca Wilson in Knoxville, Tn – Dec 01, 2016
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He became our doctor when the previous doctor retired. He is professional and caring.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Carla H in Knoxville – Apr 13, 2016
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About Me

care philosophy

Fountain City Family Physicians, a division of Summit Medical Group, is a primary care physician practice located in the heart of Fountain City - Knoxville, TN. We are committed to meeting the primary care needs of our community.
  • Family Medicine

  • Geriatric Medicine

  • Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tennessee Medical Center

    Residency Hospital, 1986
  • University Of Tennessee Medical Center|university Tenn Hospital

    Internship Hospital, 1984
  • University Of Tennessee College Of Medicine

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Summit Express Clinic at Fountain City103 Midlake Dr Knoxville, TN 37918
1

Practice

Summit Medical Group PLLC1225 E Weisgarber Rd Ste 200 Knoxville, TN 37909
2

Affiliated Hospitals

  • University of Tennessee Medical Center

    1924 Alcoa Hwy
    Knoxville, TN 37920
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Claiborne Medical Center

    1850 Old Knoxville Rd
    Tazewell, TN 37879

    How patients felt about the care they received at this hospital.

    88%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    88%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Fort Sanders Regional Medical Center

    1901 Clinch Ave
    Knoxville, TN 37916
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
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