background
background
Dr. Steven Horrocks, DO

Dr. Steven Horrocks, DO

Family Medicine*

Dr. Steven Horrocks, DO is a family medicine physician in Surprise, AZ. He is affiliated with Banner Del E. Webb Medical Center. He is accepting new patients.

4.6 Star Rating
Based on 59 reviews 4.6 Star Rating (59 reviews)

Brought to you by and affiliated with

MDVIP - Surprise, AZ

Locations

MDVIP - Surprise, AZ

MDVIP - Surprise, Arizona14239 W Bell Rd Ste 225 Surprise, AZ 85374
1

At a Glance

  • Area of ExpertiseDr. Horrocks specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • TrustworthyPatients said this doctor is trustworthy. See reviews

Experience Check

Search for experience in a specific area

Dr. Horrocks' Reviews

Likelihood to recommend Dr. Horrocks

4.6
59 ratings, 18 with a written review
5 star
86%
86%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
8%
8%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Absolutely awesome doctor and PCP
He’s always there for me ready to listen and I’ve been in a lot since I was in an accident and is willing to let me try new meds that may make a difference in my life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Drula Fay Fields – Oct 02, 2024
×Post a ResponseAre you Dr. Horrocks?
Medically speaking, it is an excellent relationship. Access to my doctor is much quicker and easier than I have been able to achieve prior to MD VIP. Dr. Horrocks is available immediately by phone, email or scheduling an appointment for in office visit. I received the best physical exam ever. He has me on a plan of better health and I am confident of achievement. The feeling of his personal attention to me and friendship is certainly there. I am very thankful that we have Dr. Horrocks medical practice as our primary care. His office staff is excellent. My wife and I are extremely satisfied!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wm. Daniel – Jul 11, 2024
×Post a ResponseAre you Dr. Horrocks?
We are previous patents before we moved he was the best!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Les Brewster – Jul 05, 2023
×Post a ResponseAre you Dr. Horrocks?
Great so far!!
I’m new to the area and was concerned about finding a good doctor. Dr Horrocks came highly recommended by a neighbor. I have seen Dr Horrocks two or three times this year, and have been very satisfied with each visit. He is very knowledgeable, takes his time with questions and concerns, and is available with a day notice, sometimes same day! He is also a preferred provider with my insurance. I would highly recommend Dr Horrocks, especially while he still has space available.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shannon D – Sep 02, 2022
×Post a ResponseAre you Dr. Horrocks?
WOW! Amazing! Safe, Trusting, & Warm Environment??
I was not sure if this was the way I wanted to go, paying through MDVIP. However, I quickly was on board when I was invited in for a free 30 min consult with Dr. Horrocks to see if I felt safe and in competent hands. You see...Doctors in AZ are mostly subpar in their practices. I do not believe it is the doctor; I think it is the system! So going through MDVIP allowed me to find a Doctor (not a PA) and, better yet, a DO! Dr. Horrocks quickly noticed my injury and took my (home-bought) brace and gave me (GAVE ME!!!) a brace that INSTANTLY helped with the horrible pain in my wrist and thumb from a fall. Dr. Horrocks sent me for an X-Ray and wrote a requisition order (I AM NOT HIS PATIENT YET...), "He Cares!!" is all I could think of. This immediately took away the stress and that seemed to ease the pain as well. Beth (at the front desk) is SUPER! She is kind, knowledgable, and patient! The few times we have interacted, she has made me laugh! Updates coming, stay tuned!????
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Julia Goolia – Jun 22, 2022
×Post a ResponseAre you Dr. Horrocks?
My husband and I moved into Surprise July 2019 and in November we saw Dr. Horrocks for the 1st time. He seemed fine and my husband made a follow-up appointment for early Feb. When Feb came, he was informed that Dr. Horrocks was now charging $1,800 a year to each patient ( that would be $3,600 for the 2 of us, EVERY YEAR ) just for the honor of being his patient. Apparently, he decided to do this the month after our first appointment. We received no letter or any other communication about this. When my husband asked him why he hadn't told us this at our initial appointment one month before, he replied he had been "still on the fence" about it. So, he was paring down his practice to 400 patients. 1800 times 400 is...yes, an astounding $720,000.00 each year, for nothing! Good luck to you, doc. This might play well in Fountain Hills, but not in Surprise, and definitely not in our household.
What went well
No results
What could be improved
No results
14 others found this helpful
Helpful
Jan 24, 2021
×Post a ResponseAre you Dr. Horrocks?
Dr. Horrocks is one of the best doctors I have ever been to (and unfortunately that is a lot). He truly cares for his patients and listens to us. He asks questions to find out how we are. He is caring and really helps. Scheduling is easy and his staff is awesome. He joined MDVIP, and we decided to continue to with his office even with the extra charge because of how amazing he is. We have been with him since late 2012.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Steve P. – Aug 06, 2020
×Post a ResponseAre you Dr. Horrocks?
Always the best treatment. Thorough and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kari C. in Surprise, AZ – Aug 08, 2018
×Post a ResponseAre you Dr. Horrocks?
Knew I had a problem but didn't want to go in. Had been to Dr. Horrocks 6-months prior for my annual physical. Called in for appt on Thursday and was told the doc had one opening left on Friday. I arrived, waited 5-mins, was called in, had vitals taken, waited 5-10 mins and Dr came in. He diagnosed me in less than 10-mins (and even noticed I'd cut my hair shorter!). Now that's service!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Angie H. in SCW – May 27, 2018
×Post a ResponseAre you Dr. Horrocks?
I’m one of Dr. Horrocks’ original patients. As being a medical professional myself, he takes the time to listen to my concerns. Rachel, his PA, is also a rockstar. They both take the time with their patients to address all concerns and develop a treatment plan best suited for each patient. Although, I have to say the one receptionist could use a bit of an attitude adjustment. She can be rude and think she rules everything. Leaving messages with her don’t seem to go to doc, but email is no prob.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Joe in El Mirage, AZ – Feb 21, 2018
×Post a ResponseAre you Dr. Horrocks?
The most wonderful respectful and truly unbelievable team i have ever had! I truly love them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Phoenix, AZ – Nov 19, 2017
×Post a ResponseAre you Dr. Horrocks?
We have been so lucky to find suck an amazing Doctor. He is always intuitive and listens, and I mean actually listens when you talk. He may be the most caring and intelligent Doctor I've ever been to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Steve P in Buckeye, AZ – Oct 04, 2017
×Post a ResponseAre you Dr. Horrocks?
Dr. Horrocks has been my family doctor for almost 5 years. An Urgent Care Dr. recommended him to me as I had just moved to AZ. Dr. Horrocks was the first and only doctor to immediately suspect what my chronic condition was. He ordered a CAT scan which confirmed his diagnosis. Three previous doctors had NO clue! Dr. Horrocks is very thorough, very kind and sincerely compassionate. The office is very nice and the staff is kind and helpful. It's the best medical office I have ever been to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Snowbird in Eugene, OR – Apr 24, 2017
×Post a ResponseAre you Dr. Horrocks?
As a healthcare retiree from a different state, finding a new Dr when you haven't worked with them can be a bit scary. Dr. Horrocks is very thorough and knowledgable, always checks the chart and takes his time and answers questions and really listens. He is always kind and pleasant and I never feel he is rushing us. His staff is organized, helpful and seem genuinely happy with their job which also says a lot about the way Dr Horrocks treats people. I highly rcommend this Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Mullenix in Sun City West, AZ – Mar 30, 2017
×Post a ResponseAre you Dr. Horrocks?
I've been going to his office for over 3 years. I love his PA Rachel Carney. She has a very friendly warm personality and is alway thorough with my exam and consultation. She found my thyroid cancer after several other doctors missed it. She also found my husband's skin cancer. She always responds to all my emails and sends me procedure and lab results the same day she receives them. She has gotten to know us well and never fails to see us when we need her. I highly recommend both of them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Darlene Buchanan in Glendale, AZ – Mar 11, 2017
×Post a ResponseAre you Dr. Horrocks?
Dr. Horrocks recommended a potentially devastating change to my medication based on (erroneous) info related to him by his PA, without discussing the situation with me at all. If he had spoken to me, I could have easily corrected his misapprehension...but he didn't. I had intended to follow his recommendation, but fortunately found out the basis for it first. If you go to him, make sure you talk to him YOURSELF about every issue you have.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Surprise, AZ – Jun 27, 2016
×Post a ResponseAre you Dr. Horrocks?
I came to this doctor with extreme illness. He has been a blessing to me. He's not one who pretends to listen, HE HEARS me when I talk. No nonsense. No patronizing. No pompous attitude. He's real, he's honest and he is wonderful! Each time I leave his office I'm happy that I came. What a relief! The staff is very caring, professional and they listen. That's a hard thing to find these days. I can't say enough good things. It's not the typical office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Tonna Yutze in Glendale, AZ – May 20, 2016
×Post a ResponseAre you Dr. Horrocks?
So nice abs caring!!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Karli in Surprise, az – Apr 28, 2016
×Post a ResponseAre you Dr. Horrocks?

Leave a review

How was your experience with Dr. Horrocks?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

Watch Dr. Horrocks' Video

care philosophy

MDVIP empowers physicians with advanced diagnostic tools and support that help them deliver a better healthcare experience for more than 350,000 patients nationwide. MDVIP-affiliated primary care doctors are able to practice personalized, preventive...read more

biography

Dr. Horrocks, Board Certified Family Medicine physician, offers a different approach to primary care. He sees fewer patients, which means more time for each one. Patients appreciate same/next-day appointments that start on time and aren't rushed;...read more
  • Family Medicine

  • Concierge Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Banner Good Samaritan Medical Center|banner Good Samaritan Medical Center Phoenix, Az Family Medicine 2007-2009

    Residency Hospital
  • Banner Good Samaritan Medical Center|banner Good Samaritan Medical Center Phoenix, Az 2006-2007|banner Good Samaritan Medical Center Phoenix, Az

    Internship Hospital
  • Western university College Of Osteopathic Medicine Of The Pacific

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Banner Del E. Webb Medical Center

    14502 W Meeker Blvd
    Sun City West, AZ 85375
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    68%
    Patients said that doctors always listened to them and explained things well

    8% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality