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Dr. Stephen Jackson, MD

Dr. Stephen Jackson, MD

Internal Medicine*
45+ years of experience

Dr. Stephen Jackson, MD is an internist in Abilene, TX and has over 45 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1979. He is affiliated with Hendrick Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 17 reviews 4.2 Star Rating (17 reviews)

Dr. S. Jeffery Jackson, Internal Medicine, PLLC

4716 S 14th St Abilene, TX 79605
Telehealth available

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

4.2
17 ratings, 12 with a written review
5 star
71%
71%
4 star
6%
6%
3 star
6%
6%
2 star
6%
6%
1 star
12%
12%

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Dr. Jackson is a very compassionate and extremely knowledgeable doctor. He is the epitome of a true medical professional. He listens to my medical complaints that's why he's able to provide a solution to my medical condition which is a chronic headache. I truly and sincerely highly recommend him. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mike E. – May 04, 2020
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My husband and I both use Dr. Jackson’s clinic. We use the other doctors in his office but I have seen him when my doctor was out. They are all wonderful and pleasant doctors. The ladies at front desk are sweet also
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert & Billie Roys – Jan 16, 2020
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New, had heard some good things about patient care/etc. Annual physical: 45 minutes or so with a Nurse Practitioner who had not read my health records which I had provided and left the room a few times to "consult" which can be Ok in certain circumstances, of course. No lab work was done, almost no questions were actually answered and the doctor--who I had not yet met-gave me a hand shake and just over 3 minutes (I timed it) standing in the large reception area with people all around like a little meet and greet. Not satisfactory and while I am very healthy this is just not a good fit for me and does not come up to the exceptions I've had fulfilled with my health care in the past and expect in this new city where I now live. May be fine for many people--and I never mind NRs--they are fantastic and I adore seeing mine who works for my cardiologist--but not satisfactory for 1st time meeting (as if we actually met) and certainly not for annual physical. No thanks, and please stop calling.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
K. Reed – Oct 20, 2019
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I've Known Dr. Jackson since 1993, he is a great Doctor I trust him with my life.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Robert Nichols – Aug 05, 2019
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The medical staff was pretty good. The receptionist that apparently handles billing, appointments and referrals is absolutely rude and incompetent. I have to really need to be seen because of her demeanor. Yes. it is that bad.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 06, 2019
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Dr. Jackson was great. He was friendly, showed a caring attitude and answered all of my questions. However, at 8 a.m. The Receptionist were not friendly and welcoming. Neither of them greeted me or acknowledged that I was in the room. I had to greet them and tell them why I was there. Poor customer service. This has happened before. The receptionist should greet everyone and not pick and choose who to greet. I give them two points. It’s the people that are upfront that determine friendliness of the office.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 02, 2019
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Dr Jackson is an excellent, caring, and determined physician to treat your symptoms/disorders accurately. He refers when he really feels you need to be referred to a specialist. He always checks in with you and his portal allows you to have access to all your records he keeps, including labs. He has a calm and collective personality, a listening ear, and a caring heart. He actually cares about his patient and does not treat them like a "number". I would definitely recommend him to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sarah N. in Abilene, TX – Jul 06, 2018
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My husband was thrilled to learn Dr Jackson had opened an office again. He was even more thrilled after his visit. He had nothing but good things to say and tells everyone. I haven't had the opportunity to go yet but I look forward to becoming a patient soon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
L. Staggs in Abilene, TX – Jun 27, 2018
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I had a "scheduled" appt set for 12:30. I am on time, early actually, but don't get called until 2:15 where a lady goes over all your info you filled out on their ipad while waiting. (Slow typer). The PA comes in with a laptop to find out why you're there. She says Dr. Jackson left for the day at 12:00 ?? So I didn't even see the dr and was referred to another dr. I get a bill for $108.08 after ins paid. The PA said she'd charge 1/2 because I didn't see the dr. I'd hate to be billed full amount
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Marla Martindale in Abilene, Texas – May 11, 2018
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Best office I've dealt with in Abilene! I needed an appt within a couple hrs due to wife having a baby and they got me in within 45 min to accommodate my needs! Will definitely be switching to him as our pcm for myself and wife
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
David caron in Abilene, TX – Jun 18, 2017
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They have been absolutely excellent. I highly recommend that anyone looking for a doctor give them a call.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Stuart in Abilene, TX – Apr 18, 2017
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The Staff at Dr. S. Jeffery Jackson is truly AWESOME. Dr. Jackson is a kind, caring and helpful. He truly cares about his patient and will do what he can to help them to feel better. Dr. Jackson and his staff are "SIMPLY THE BEST"
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Clarence D. Gray in Abilene, TX – Apr 05, 2017
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About Me

care philosophy

To communicate with my patients to develop the best preventative health care and best disease / illness control plan that is possible. 

biography

I grew up in Eastland, Texas. I received my college degree from the University of Texas in Austin with a Bachelor's degree with honors.  I went to medical school at the University of Texas Medical Branch located in Galveston, TX.  It...read more
  • Internal Medicine

  • Family Medicine

  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Oklahoma-tulsa Medical College

    Internship Hospital
  • University Of Texas / Austin Campus

    Undergraduate School
  • University Ok/tulsa Medical Center

    Residency Hospital, 1982
  • University Of Texas Medical Branch

    Medical School, 1979
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Dr. S. Jeffery Jackson, Internal Medicine, PLLC

S. Jeffery Jackson, M.D.4716 S 14th St Abilene, TX 79605
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Hendrick Medical Center

    1900 Pine St
    Abilene, TX 79601
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality