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Dr. Stephen Hayes, MD

Dr. Stephen Hayes, MD

Internal Medicine*
40+ years of experience

Dr. Stephen Hayes, MD is an internist in Westbrook, ME and has over 40 years of experience in the medical field. He graduated from University of Rochester School of Medicine & Dentistry in 1984. He is affiliated with Maine Medical Center. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 8 reviews 3.9 Star Rating (8 reviews)

Practice

1 Harnois Ave Westbrook, ME 04092
Telehealth available

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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

3.9
8 ratings, 4 with a written review
5 star
50%
50%
4 star
13%
13%
3 star
13%
13%
2 star
25%
25%
1 star
0%
0%

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Trying to get through to talk to an actual human is almost impossible. Once you are able to talk to someone they are not medical professionals, they are like operators taking messages and passing them on. If they do get passed on, your lucky to EVER get a call back, a prescription filled, or a Dr or nurse actually taking the time to pick up the phone to call to see what the issue is. If you're a Dr you need to make sure you have time to give your patients the care they need. After all with the cost of Healthcare, the money you pay them for a service, you should be able to receive good care within a decent time frame. A Dr is only as good as he treats his patients. It takes nothing to put on a white jacket, it takes a great Dr to take time to actually listen, and treat their patients!! My time is as important as yours Dr Hayes. My families needs are as important as yours. You used to have a personal touch, a feeling like you cared. We got calls back from you, you had empathy and a drive to get the answers your patient desperately needed. The office has to many patients not enough Dr's, and definitely not enough ancillary medical staff to do the job right. Someday someone is going to die because of the lack of attention your patients deserve. Shame on this office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Cathgirl – May 09, 2024
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Excellent doctor.
Dr Hayes has been my families doctor for over 25+ years. He is courteous, always concerned about his patience, returns our calls personally. Gives us the best advise concerning our health. He is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jane Tucci – Dec 03, 2022
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I have been a patient of Dr. Hayes for about twenty-five years. I have found him knowledgeable, patient, and thorough always. I consider myself fortunate to have him as my primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill M. – Sep 14, 2020
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Dr.Hayes has done an excellent job treating me and my spouse for many years. He keeps very good records and is super with ‘follow ups’. He refers to specialists as needed. If he isn’t available has good medical partners who ‘step up’ or fill in for him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gene Miner in Standish, ME – Oct 27, 2018
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About Me

biography

Dr. Stephen Hayes, MD is an internist in Westbrook, ME and has over 40 years of experience in the medical field. He graduated from University of Rochester School of Medicine & Dentistry in 1984. He is affiliated with Maine Medical Center. He is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester School Of Medicine & Dentistry

    Medical School, 1984
  • La Co Usc Medical Center

    Residency Hospital, 1978
  • La Co Usc

    Fellowship Hospital, 1978
  • Tufts

    Residency Hospital, 1976
  • St Josephs Hospital

    Internship Hospital, 1974
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mainehealth1 Harnois Ave Westbrook, ME 04092
1

Practice

Maine Medical Center22 Bramhall St Portland, ME 04102
2

Practice

Office301C US Route 1 Scarborough, ME 04074
3

Affiliated Hospitals

  • Maine Medical Center

    22 Bramhall St
    Portland, ME 04102
    Recipient of 8
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality