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Dr. Stephen Chen, MD

Dr. Stephen Chen, MD

Cosmetic, Plastic & Reconstructive Surgery*

Dr. Stephen Chen, MD is a plastic surgeon in Midlothian, VA. He is affiliated with medical facilities such as Johnston-Willis Hospital and Chippenham Hospital. He is accepting new patients.

3.9 Star Rating
Based on 21 reviews 3.9 Star Rating (21 reviews)

Hospital Highlight

Dr. Chen is affiliated with Chippenham Hospital Richmond, a highly rated hospital.

At a Glance

  • Area of ExpertiseDr. Chen specializes in the area of Plastic Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Plastic Surgery Specialists at Johnston-Willis Hospital

Experience Check

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.9

21 ratings, 8 with a written review
5 Star
67%
67%
4 Star
5%
5%
3 Star
0%
0%
2 Star
5%
5%
1 Star
24%
24%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
B – Jan 08, 2025
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 02, 2020
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Midlothian, VA – Feb 14, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Tammie Renee in Richmond , VA – Jun 27, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Kay in Richmond , VA – May 31, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Shannon in Richmond va – Mar 05, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Rochelle in Richmond, VA – Jun 08, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Paige F in Richmond, VA – Jan 06, 2016
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About Me

care philosophy

At Richmond Plastic Surgeons, our goal is to provide the highest quality care with a personalized, comforting experience.
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baylor College Of Medicine

    Residency Hospital
  • Baylor College Of Medicine

    Internship Hospital
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

  • Top Docs Richmond Magazine, 2010

  • Top Docs Richmond Magazine, 2011

  • Top Docs Richmond Magazine, 2009

Affiliated Hospitals

  • Johnston-Willis Hospital

    1401 Johnston Willis Dr
    North Chesterfield, VA 23235
    Recipient of 28
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 100 Best Hospitals Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
  • Chippenham Hospital

    7101 Jahnke Rd
    Richmond, VA 23225
    Recipient of 42
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Parham Doctors' Hospital

    7700 E Parham Rd
    Richmond, VA 23294
    Recipient of 35
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    America's 250 Best Hospitals Award™ (2023)

    Top 2% in the nation for consistently delivering clinical quality year over year

    View all awards
Learn more about how Healthgrades measures Hospital Quality