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Dr. Stephanie Vertrees, MD

Dr. Stephanie Vertrees, MD

Neurology*
15+ years of experience

Dr. Stephanie Vertrees, MD is a neurologist in Round Rock, TX and has over 15 years of experience in the medical field. She graduated from University of Texas Medical Branch in 2006. She is affiliated with medical facilities such as Ascension Seton Hays and St. David's Round Rock Medical Center. She is not accepting new patients.

2.4 Star Rating
Based on 16 reviews 2.4 Star Rating (16 reviews)

Practice

300 University Blvd Round Rock, TX 78665
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Compare with other Neurologists

Compare Dr. Vertrees with our nearby Neurologists at St. David's Round Rock Medical Center.

Make an appointment at St. David's Round Rock Medical Center today at
(512) 649-0896.

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Dr. Vertrees' Reviews

Likelihood to recommend Dr. Vertrees

2.4
16 ratings, 7 with a written review
5 star
31%
31%
4 star
0%
0%
3 star
6%
6%
2 star
6%
6%
1 star
56%
56%

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Unprofessional behavior
Questionable administrative practices and bad treatment of patients
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Long wait times
Helpful
Apr 18, 2025
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Do not expect any empathy from this doctor. The worst experience our daughter has ever had with a physician. Our daughter left there crying because she was treated so badly.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Susan in Temple, TX – Jan 12, 2019
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CANNOT GET IN TO BE SEEN WITHOUT 1ST HAVING TO TAKE A 2 HOUR CLASS ON HEADACHES!! SERIOUSLY, THOSE OF US THAT HAVE MIGRAINES COULD MOST LIKELY SCHOOL HER ON HEADACHES.. WE ARE NOT INTO BEING GUINEA PIGS FOR ADVANCING HER STUDIES IN HEADACHES OR NEUROLOGY! SCOTT AND WHITE NEEDS TO FIND AN ALTERNATIVE TO CLASSES AND START HELPING PATIENTS.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Deb in ROUND ROCK, TX – Jun 20, 2018
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Dr. Vertrees is knowledgeable and I enjoyed my visit there, but the $350 charge for an office visit (new patient) was more than I think is worth it for me. Because her office is part of Baylor Scott and White, they bill as if it is a hospital outpatient visit--check before going to avoid a surprise from your insurance company. "In network" doesn't always mean the same thing from doctor to doctor.
What went well
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
AUSTIN – Mar 03, 2018
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Average rating 1.0 stars out of 5Misdiagnosed and said it was psychiatric. Dr. Vertrees ran a few tests that have high false negative rates. The test itself said that a negative does not mean the absence of the disorder, but she took it as a true negative. She finally decided that a psychiatric evaluation was needed, which was passed. A year later, symptoms worsened, and finally, a doctor cared enough to find the answers. Thymoma related to Myasthenia Gravis, which she missed. Don’t go.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Pflugerville, TX – Nov 18, 2017
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Provider was unwilling to make reasonable accommodations so that I could be seen as a patient. They require a mandatory "migraine class" for anyone wanting an appointment. I have a visual disability. I explained that I would need to bring my sister with me to the class and she would assist me with reading any text on the slides, while I listened and provided answers for the packet they wanted filled out. They said no. Unwilling to treat people like me with disabilities. Doctor should be ashamed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Extremely disappointed in Round Rock, TX – Apr 11, 2017
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Do not try to see her if you have seen any other Dr. In their office at any time. I waited for over a month for my appointment only to get a call the day of my appointment to let me know they don't like seeing anyone who has seen someone in their group before. If that is the case they should ask that when you make the appointment.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 others found this helpful
Helpful
Roberta E. in Georgetown, TX – Dec 08, 2016
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Know Before You Go

About Me

biography

Dr. Stephanie Vertrees, MD is a neurologist in Round Rock, TX and has over 15 years of experience in the medical field. She graduated from University of Texas Medical Branch in 2006. She is affiliated with medical facilities such as Ascension Seton...read more

  • Neurology

  • Neuromuscular Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 2006
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
- 
Neuromuscular Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Scott & White Hospital at Round Rock300 University Blvd Round Rock, TX 78665
1
(512) 509-0200

Practice

Office8200 N Mopac Expy Ste 270 Austin, TX 78759
2
(512) 655-3737

Practice

Office425 University Blvd Ste 200 Round Rock, TX 78665
3
(512) 509-0200
See all Neurologists in Round Rock, TX