Dr. Stephanie Carter-Robin, DPM
Podiatric Surgery*
Dr. Stephanie Carter-Robin, DPM is a podiatric surgery specialist in Jackson Heights, NY. She is affiliated with medical facilities New York-Presbyterian Hospital and The Brooklyn Hospital Center. She is accepting new patients.
2.8 Star Rating
Based on 21 reviews 2.8 Star Rating (21 reviews)
Practice
8428 Roosevelt Ave Jackson Heights, NY 11372Make an Appointment
At a Glance
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Carter-Robin's Reviews
Likelihood to recommend Dr. Carter-Robin
2.8
21 ratings, 10 with a written review
| 5 star | 43% | 43% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 52% | 52% |
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Terrible
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Jen – Oct 24, 2022
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Not recommended
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Jayda – Oct 24, 2022
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No patient friendly environment
What went well
- Appointment scheduling
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
Helpful
Diana A – Jul 07, 2022
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She fixed a chronic sports-related problem which required minor surgery on both feet and a course of medication over several months. I visited her at both locations (prospect heights and Jackson heights). I’m very happy with the results and enjoyed my interactions with her. She’s very professional, clinical, and clearly cares about the outcome. No problems with scheduling or prescribing. Highly recommended based on my experience
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
guy with messed up feet – Oct 21, 2021
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Very professional and knowledgable. It was a truly great experience!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
R Klar – Jul 13, 2020
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This doctor is Extremely rude, As I sat in the waiting room I heard a patient that was waiting state how the doctor hated him....her bedside manners are horrible, she talks over you, rushes you and Does not completely listen to the patient..and then dismisses you as if she does not have Time!!!! She is Nasty, If I could give her a big Fat Zero, I would
What went well
No results
What could be improved
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Tiffany Watson – Oct 10, 2019
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I had my first appointment with this doctor today and she was great. She was very detailed in explaining my problem to me and very professional. The staff was also very friendly. I highly recommend her and the office.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Adrian in Elmhurst, NY – Dec 14, 2017
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What a rude, inconsiderate and thoroughly unprofessional individual.
Twice I had been seen in her office by another podiatrist who could not have been more pleasant and attentive. But the third time, I ran into this pathetic excuse for a physician.
She still charged me the copayment despite refusing to even look at my injured foot!
What went well
- Office environment
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dan in Elmhurst – Nov 08, 2017
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I have never had such a bad experience with a doctor. She is impatient, was disrespectful and didn't help me to solve the problem. I also reveived wrong information from her office twice regarding the insurance coverage which redulted in waste of time and money. Very bad experience, I would never come back.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Brooklyn, NY – Jul 07, 2016
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Extremely rude. Regret going to her office. Waste of time.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Raul in Jimenez – Apr 15, 2016
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Leave a review
How was your experience with Dr. Carter-Robin?Overall Patient Satisfaction
21responses
Likelihood of recommending Dr. Carter-Robin to family and friends is 2.7619047 out of 5
About Me
biography
Dr. Stephanie Carter-Robin, DPM is a podiatric surgery specialist in Jackson Heights, NY. She is affiliated with medical facilities New York-Presbyterian Hospital and The Brooklyn Hospital Center. She is accepting new patients.Podiatric Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
New York College Of Podiatric Medicine
Medical School
English
Cantonese
Haitian Creole
Khmer
Mandarin
Minnan
Spanish
Healthgrades Tips For Getting the Best Foot Care
Locations
Practice
Office8428 Roosevelt Ave Jackson Heights, NY 11372
Pinnacle Medical Services PC615 W 173rd St Apt 1C New York, NY 10032
Affiliated Hospitals
- Recipient of 28
hospital awardsView all awardsAmerica's 250 Best Hospitals Award™ (2025)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 6
hospital awardsView all awardsPatient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
71%Patients said they were given information about recovering at home13% lower than the national average
69%Patients said that doctors always listened to them and explained things well7% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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