Dr. Starnes Autumn, DO
Dermatology*
Dr. Starnes Autumn, DO is a dermatologist in Wise, VA. Dr. Autumn has extensive experience in Skin Cancer & Excision. She is affiliated with Lonesome Pine Hospital. She is not accepting new patients.
3.7 Star Rating
Based on 23 reviews 3.7 Star Rating (23 reviews)
Practice
143 Woodland Dr SW Wise, VA 24293Telehealth available
At a Glance
- Area of Expertise
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Hospital Satisfaction
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Dr. Autumn's Reviews
Likelihood to recommend Dr. Autumn
3.7
23 ratings, 8 with a written review
| 5 star | 61% | 61% |
| 4 star | 4% | 4% |
| 3 star | 4% | 4% |
| 2 star | 0% | 0% |
| 1 star | 30% | 30% |
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Money oriented not patient care
What went well
No results
What could be improved
- Didn't listen or answer questions
Helpful
Donna Mellon – Jan 11, 2023
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DR Starnes and Olivia Rose PA are very knowledgeable about skin cancer.I would recommend them to anyone with skin disease.I have been going to there office for years
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael – Jun 24, 2020
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Would recommend Dr. Starnes to anyone with skin issues!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sandy Earls in Norton, VA – Oct 09, 2018
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I am a teenager and I was treated like an ignorant child when I got there. They refused to give me a skin cancer screening check and threw unnecessary products at me, saying I needed them-they tried to charge me over $100 for a vitamin C cream when I can just buy vitamin C supplements at the store. Very poor service and they do take advantage of their customers. I will not be returning.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Barbara in Wise, VA – Jul 19, 2018
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Friendly staff and friendly Dr. Normally I don't look forward to going to any Dr.s appointment. This is one of the most welcoming offices I have ever been to.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Big Stone Gap, VA – Aug 15, 2017
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At first she was excellent but then it went bad, they will try to take my money, they informed me in January that they r going to charge me $30 for each light therapy visit , I questioned it with her office since prior yr I was not charged $30 for each therapy session, checked with my insurance and was told they would pay 100% like the yr before, and was told that her office was the one charging me since they would pay 100%, her office was going to rip me off approx $90 per week,.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Anonymous in Wise county,VA – Apr 17, 2016
We charge only what insurance allows unless you... Read More
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If you have a MarketPlace Insurance, make sure you source your own In State Lab and take their info with you as The Cutting Edge sends their lab work to Dayton, OH and your MarketPlace Insurance will not pay for an out of state lab. I have suggested they source labs in the Tri-States and send the lab work to the one matching a patients home state, but we will see if they will go to this extra trouble for their patients.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Wait times
What could be improved
No results
Helpful
Dale Craig in Abingdon, Va – Jan 28, 2016
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Dr. Starnes was extremely thorough with my skin examination. She observed every inch so I feel confident that all possible skin cancers are addressed. She removed a few and suggested a blu light treatment for Actinic Kerotosis. I felt she really cares about my skin health. She also recommended some skin care products that are already improving my skin texture. She saved me time, money and the burden of skin cancer in the future.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Diane R in Wise, VA – Jan 22, 2016
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Leave a review
How was your experience with Dr. Autumn?Overall Patient Satisfaction
23responses
Likelihood of recommending Dr. Autumn to family and friends is 3.652174 out of 5
About Me
care philosophy
I devoted my life's training to the study of skin related diseases and cancers. Being a patient at Cutting Edge Dermatology applies my life's work to your skin. We are here for you.Dermatology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Hospitals Case Medical Center
Internship HospitalUniversity Of Wisconsin
Undergraduate SchoolCase Western Reserve University School Of Medicine
Residency Hospital, 2011
American Osteopathic Association®
American Osteopathic Board of Dermatology®
-
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Eczema
Locations
Practice
Cutting Edge Dermatology PLLC143 Woodland Dr SW Wise, VA 24293
Office5542 Burwell Rd Wise, VA 24293
Practice
Affiliated Hospitals
- Recipient of 1
hospital awardView all patient feedbackHow patients felt about the care they received at this hospital.
93%Patients said they were given information about recovering at home6% higher than the national average
84%Patients said that nurses always listened to them and explained things well6% higher than the national average
Learn more about how Healthgrades measures Hospital Quality