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Dr. Soma Lilly, MD

Dr. Soma Lilly, MD

Orthopedic Hand Surgery*
20+ years of experience

Dr. Soma Lilly, MD is an orthopedic hand surgeon in Bend, OR and has over 20 years of experience in the medical field. She graduated from Northeast Ohio Medical University in 2000. She is affiliated with St. Charles Bend. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 55 reviews 3.9 Star Rating (55 reviews)

The Center Orthopedic & Neurosurgical Care & Research

2200 NE Neff Rd Bend, OR 97701
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Lilly is affiliated with St. Charles Bend Bend, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Lilly specializes in the areas of Hand Surgery & Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Lilly's Reviews

Likelihood to recommend Dr. Lilly

3.9
55 ratings, 31 with a written review
5 star
69%
69%
4 star
4%
4%
3 star
0%
0%
2 star
7%
7%
1 star
20%
20%

Your trust is our top concern.

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Hand surgery
Dr. Lilly was very professional and did an amazing job at fixing my hand. Her confidence and experience was a big relief to me knowing she was going to save the most on my hand. This was very reassuring, and the surgery results were far better then what I expected.
What went well
No results
What could be improved
No results
Helpful
Aaron – Jul 28, 2024
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4 surgeries 4 diff joints EXCELLENT Surgeon
3 seperate surgeries & upcoming 4th - 2 thumbs & elbow over 5 yrs. In 2013 She repaired my tennis & golfers elbow in one surgery after extensive tests and insurance requirements. My recoveries are always seamless, she refers to a great hand/arm physical therapist.Because of arthritis I have needed multiple bone & tendon surgeries on my body (12 total) and of all the surgeons - feet, spine, knees, hands and arms, she is #1.She is considerate, compasionate and the best part, her skills - she is up to date on the most recent technologies. In 2017 She replaced my left thumb joint and in '18, my right thumb joint. Zero complications, her instructions and recommendations were clear & easy to understand.I prefer direct, to the point, no frills communication. I educate myself to be informed on what I want to ask and understand what she is explaining to me. I repeat back to make sure I understand it. We as patients need to be our own advocates for our care.100% recomend Dr Lilly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BLS – Oct 16, 2023
Dr. Lilly's Reply –
Thanks so much for sharing your experience!
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I saw Dr Lilly for arthritis in the thumb. We agreed on a steroid injection. The nurse brought me into the injection room where I waited for Dr Lilly. When she came in, she didn’t explain anything about the injection or aftercare. I’m not nervous or fearful about needles but this was quite painful. Then, the pain increased severely over the next few days. I called her office and a nurse explained what Dr Lilly should have regarding the possibility of increased pain after the procedure. Dr Lilly was not very communicative and I felt like she didn’t care about me.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Oct 12, 2023
We are sorry to hear your experience didn't meet... Read More
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Had appointment with Dr. Lilly on 10/2/23.. Very professional answered my questions & gave me my options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Doug – Oct 03, 2023
Dr. Lilly's Reply –
Thanks for taking the time to leave a review!
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Professional and responsive medical advice
Dr Lilly was very professional and pro-active re my wound. She reviewed my physical condition, called the surgical doctor at OHSU and then proscribed immediate treatment. She scheduled my surgery later the same day. Her surgical treatment was quick and painless. My wound recovery is scheduled to be much quicker so I can get back to my home improvements and woodworking.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Shea – Dec 16, 2022
Dr. Lilly's Reply –
Thank you for sharing your experience!
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Dr. Lilly and her assistant were both wonderful!
There was a mixup with my appointment. As a result insurance hadn’t been notified for an ok for my procedure. Dr. Lilly and her assistant both worked hard to get the ok from the insurance so I could have my procedure done that day. Dr. Lilly did a great job making the whole process easy and comfortable for me.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 12, 2022
We're so happy to hear that the problem was... Read More
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It was a positive experience. She was prompt and took care of my needs. She provided me with contact information for future needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol Ratzlaff – Aug 12, 2022
Dr. Lilly's Reply –
Thank you!
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Professional and thorough with easy to understand explanations. would highly recommend her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Jerrold NMI Oldani – Aug 11, 2022
Dr. Lilly's Reply –
Thank you!
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She is great with hand problem!
Found out I had a trigger finger and recd a injection which has been a great relief!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2022
Glad to hear that your hand doctor was able to... Read More
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Highly Recommend Dr. Soma Lilly
Dr. Soma Lilly took the time to answer all of my questions. She is a great surgeon, well versed in her field and I trust her implicitly! She has a winning smile and it's always an enjoyable visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Haley D – Aug 11, 2022
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Just the best!
Great surgeon, pleasant personality, really listens.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 11, 2022
We could not agree more, Dr. Lilly is an... Read More
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Dr Lilly
She was friendly, knowledgeable and explained things clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lynne Taylor – Aug 11, 2022
Dr. Lilly's Reply –
Thank you!
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I have nothing but good things to say about Dr. Lilly and her staff. I have seen her several times in the past years and she has delivered nothing short of compassionate quality healthcare. I would not hesitate to continue to see her if the situation arises. Thank you Dr. Lilly!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jim Gemelas – Aug 13, 2021
Thank you for leaving a review for your hand... Read More
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It is always a great pleasure when seeing Dr. Soma Lilly. I've been her patient 3 years (?). I get injections every 6 months on my CVC joints and annually on my Carpal Tunnel. She takes her job very seriously. My first appointment, she dove into my symptoms and was all business to help me be more comfortable and presented her diagnosis. I will have surgery at some point, but extremely satisfied with just injections for now. A very nice person and superb bedside manner. I happen to find many people in the Bend retail business who are patients of Dr. Lilly's and always have good things to say. If Dr. Lilly ever changes her medical facility, If in Central Oregon, I will follow as a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise Hawley – Mar 05, 2021
Thank you for sharing your experience with your... Read More
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Appointment with Dr. Soma Lilly to discuss treatment/surgery options for arthritic and painful hands. She clearly explained my options for future treatments.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandra Freilinger – Feb 12, 2021
Thanks for leaving a review for your hand... Read More
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Nice work , does well at her craft
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Darren H – Feb 11, 2021
Dr. Lilly's Reply –
Thank you for the review!
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Dr Lilly and her staff were excellent. Professional and caring. A very pleasant experience, On top of that the treatment on my hand was successful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Potter – Feb 11, 2021
Wonderful to hear about your excellent experience... Read More
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Dr. Lilly was attentive, friendly and straight to the point and ready to wait for EMG test results. It was nice to meet her. : )
What went well
No results
What could be improved
No results
Helpful
Feb 05, 2021
Thank you so much for your kind words. We... Read More
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I love her- so professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 05, 2021
Dr. Lilly's Reply –
Wonderful to hear, thank you for the feedback!
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Very unfriendly. Dismissed my concerns. Went to a different hand surgeon at a different clinic and was taken care of with respect and concern.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Appointment was rushed
5 others found this helpful
Helpful
Jan 16, 2021
We are sorry to hear that your experience didn't... Read More
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Leave a review

How was your experience with Dr. Lilly?

About Me

biography

Soma Lilly, MD, is an orthopaedic surgeon specializing in injuries of the hand, wrist and elbow. She understands that every patient requires different levels of care and provides customized treatment plans for every individual. In addition to traditional...read more
  • Orthopedic Hand Surgery

  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Cinncinnati

    Fellowship Hospital
  • University Of North Carolina At Chapel Hill

    Residency Hospital
  • Colgate University

    Undergraduate School
  • Northeast Ohio Medical University

    Medical School, 2000
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Hand Surgery
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

The Center Orthopedic & Neurosurgical Care & Research

The Center Orthopedic & Neurosurgical Care2200 NE Neff Rd Bend, OR 97701
1
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

The Center Orthopedic & Neurosurgical Care & Research

The Center Redmond333 NW Larch Ave Redmond, OR 97756
2
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
  • Directions

Affiliated Hospitals

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality