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Dr. Shital Mehta, MD

Dr. Shital Mehta, MD

Psychiatry*

Dr. Shital Mehta, MD is a psychiatrist in Bourbonnais, IL. She is affiliated with Presence Saint Marys Hospital. She is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 25 reviews 2.5 Star Rating (25 reviews)

AMITA Health Medical Group Behavioral Medicine Bourbonnais

21 Heritage Dr Ste 102 Bourbonnais, IL 60914
Telehealth available

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Mehta specializes in the area of Psychiatry. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Mehta's Reviews

Likelihood to recommend Dr. Mehta

2.5
25 ratings, 8 with a written review
5 star
32%
32%
4 star
0%
0%
3 star
4%
4%
2 star
12%
12%
1 star
52%
52%

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'0' rating is appropriate.
Dr Mehta is rude and disrespectful. She assumes without speaking to the patient. She speaks and will not allow the patient to speak and does interrupt the conversation when patient does try. She dismisses the patient with the medical plan for the patient without hearing or discussing anything. She readily comes up with diagnoses for the patient after a 15 minute one-sided conversation and will not recognize that there are other aspects to consider because she has already made her assumptions to be correct. She is a scary presentation of a doctor especially one in her field. Do not see this doctor. Do your homework and find a reputable, knowledgeable and caring doctor who will treat a patient within the confines of medical knowledge and experience.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 20, 2023
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No empathy for patients
TX program was knocking me down mentally more. Dr refuses to continue medication regimen due to her beliefs. Was taking me off meds cold turkey
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 29, 2023
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I have seen Dr Mehta 2x now. The office staff is capable and kind, and does a good job navigating insurance, so you know your costs up front. The office is busy but runs smoothly, I've only waited 15-30 minutes past my appointment time. I consider that reasonable, especially for an afternoon appointment. I think the key to a successful psychiatric appointment is to go in prepared. I brought a list of symptoms and concerns, and tried really hard to disregard my apprehension, remembering that doctors are there because they want to help us. That said, I found Dr. Mehta to be kind and thorough. She thoughtfully addressed my questions, and made me feel like we could work together for solutions. I feel fortunate to have quality care close to home.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anna – Feb 18, 2021
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Dr. Mehta's staff was very kind and understanding. She did a fantastic job explaining things to me and helping me to evaluate options.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Sarah Elizabeth Vickery – Aug 06, 2020
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Took my 17 yr old daughter to her for depression & self harm. First questions Dr. Mehta asked were about drinking and drugs. My daughter was very anxious & scared to begin with, I was lucky to get her there. I am a psych & CD RN & knew how to approach those concerns, which weren’t an issue. I was in the room & could feel attacked myself. I had to intervene. My daughter never felt comfortable with her b/c the way she spoke to her. My daughter wanted me in the room but I was kicked out after awhil
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Bourbonnais, IL – Jul 22, 2018
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One star seems like too much credit for Dr Mehta. This woman is wicked and unprofessional. She makes assumptions the second you walk through the door and won't listen to a word you say. Me and everyone I know who has had the misfortune of seeing her, never came back after the first appointment. There are so many worthy doctors in kankakee county. Don't waste your time and money visiting this woman.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Bourbonnais IL – Sep 23, 2017
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Will not go back to her and very upset that I wasted my week and $$ driving home to see her. She does not listen. I live 3 hours away from the office. On crappy insurance I paid $300 for. She charged me $180(after insurance for 5 minutes with her). She wanted to enroll me in a program that costs more money and never discussed or talked about any of my issues. Basically she expected me to drive 3 hours to her office 3 times a week and pay her for it. I said it isn't possible, she told me to leav
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Crete – Jul 05, 2017
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Long wait in waiting room 1hr+ when I could over hear colleges having personal conversations this did not make me feel like my time was appreciated or valued.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Bourbonnais, IL – Dec 28, 2016
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About Me

care philosophy

My work is my worship.

biography

My work is my worship.
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loyola University Medical Center

    Residency Hospital
  • Institute Of Medicine I

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Gujarati

Locations

AMITA Health Medical Group Behavioral Medicine Bourbonnais

AMITA Health Medical Group Behavioral Medicine Bourbonnais21 Heritage Dr Ste 102 Bourbonnais, IL 60914
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
    • Sat: 8:30am - 12:00pm
  • Directions

Affiliated Hospitals

  • Presence Saint Marys Hospital

    500 W Court St
    Kankakee, IL 60901
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality