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Dr. Shirley Pua, MD

Dr. Shirley Pua, MD

Gastroenterology*
40+ years of experience

Dr. Shirley Pua, MD is a gastroenterologist in Visalia, CA and has over 40 years of experience in the medical field. Dr. Pua has extensive experience in Esophageal Disorders. She graduated from University Santo Tomas in 1981. She is affiliated with Kaweah Health Medical Center. She is accepting new patients and telehealth appointments.

3 Star Rating
Based on 20 reviews 3 Star Rating (20 reviews)

Practice

5400 W Hillsdale Ave Visalia, CA 93291
Telehealth available

Make an Appointment

(559) 738-7532

Hospital Highlight

Dr. Pua is affiliated with Kaweah Health Medical Center Visalia, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Pua specializes in the area of Gastroenterology. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Pua's Reviews

Likelihood to recommend Dr. Pua

3.0
20 ratings, 6 with a written review
5 star
40%
40%
4 star
10%
10%
3 star
5%
5%
2 star
5%
5%
1 star
40%
40%

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Dr.Pua is so unprofessional. She canceled my appointments over and over because of 'personal problems' then forgets to send the lab and xray my paperwork to get bloodwork done and ultrasound then expects me to call her . Like I'm supposed to know when she got the results. Then has to nerve to get mad at tells me 'I should be thankful for her' like if ever helped me out all she did was push my appointments back and gave my stress.. I would give no recommendation for her
What went well
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
May 30, 2024
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Horrible experience!!!!
The colonoscopy prep was weird and ineffective even though I followed her 7 days of dietary instructions. The worst colon prep ever! Then she tore up the back of my throat and uvula for the endoscopy!!! My throat is bleeding!!! Avoid her!!! Her technique is terrible! Now I have to miss another day of work tomorrow because my throat is so torn up and it hurts to swallow and talk!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 24, 2023
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Waiting ONE YEAR for an appt.
Went for a consultation and Dr. Pua suggested endoscopy and colonoscopy. They couldn’t schedule me for 6 months. Then, they just called me last week saying they have to reschedule that February appoint to JUNE. Are you kidding me? Someone could be dead by then if they are having issues. Absolutely ridiculous.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
AF – Dec 08, 2022
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Dr. Pau was very respectful to me. I had to go back in a year for another one but had to cancel numerous times because of my mother's illness and numerous hospital stays. I called to reschedule and was treated horribly by the scheduler, she said I can't go there now. I called back and spoke to office manager, Kristen who was very kind. She scheduled an appointment for me.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Winterset, IA – Sep 11, 2017
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I was scheduled for 2 proceedures in the same day; a colonoscopy & a capsule endoscopy. With inadequate prepration by the Dr. & her staff, the capsule failed. Having anesthesia made my system all but stop. I was not told I should not lay down & was told ok to eat after 2 hrs. Even though I waited 4 hrs, the capsule never left my stomach & the only thing visable was the sandwich I ate.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Ankeny, IA – Aug 08, 2016
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Dr. Puma is a wonderful doctor. She is very thorough and always answers any and all questions that I may have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Pam in West Des Moines, IA – Feb 24, 2016
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Know Before You Go

About Me

biography

Dr. Shirley Pua, MD is a gastroenterologist in Visalia, CA and has over 40 years of experience in the medical field. Dr. Pua has extensive experience in Esophageal Disorders. She graduated from University Santo Tomas in 1981. She is affiliated...read more

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Tx Med Branch Hosps

    Residency Hospital

  • University Tx Med School At Houston

    Residency Hospital

  • University Santo Tomas

    Medical School, 1981
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on IBD

Locations

Practice

Visalia Medical Clinic Inc.5400 W Hillsdale Ave Visalia, CA 93291
1

Practice

Office1601 NW 114th St Ste 342 Clive, IA 50325
2

Practice

Adventist Health Hanford115 Mall Dr Hanford, CA 93230
3

Practice

Kaweah Health400 W Mineral King Ave Visalia, CA 93291
4

Affiliated Hospitals

  • Kaweah Health Medical Center

    400 W Mineral King Ave
    Visalia, CA 93291
    Recipient of 7
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 100 Best Hospitals Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality