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Dr. Sheldon Roberts, MD

Dr. Sheldon Roberts, MD

Urology*
40+ years of experience

Dr. Sheldon Roberts, MD is a urologist in Surprise, AZ and has over 40 years of experience in the medical field. Dr. Roberts has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He graduated from Ohio State University College of Medicine in 1981. He is affiliated with medical facilities such as Banner Del E. Webb Medical Center and Banner Boswell Medical Center. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 25 reviews 4.2 Star Rating (25 reviews)

Practice

14674 W Mountain View Blvd Ste 210 Surprise, AZ 85374
Telehealth available

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Dr. Roberts is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Roberts' Reviews

Likelihood to recommend Dr. Roberts

4.2
25 ratings, 12 with a written review
5 star
76%
76%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
16%
16%

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Great Doctor and person
Dr. Roberts is so well trained in all the new technology as well as very experienced in Urology.He thoroughly examines, discusses options in detail and can prescribe medications or perform surgery as needed. I trust him and I like his pleasant demeanor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 07, 2024
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Will not return
I've seen this dr 3 times now, first one was good and appropriate. Listened to the issues. Wanted to push meds. 3rd time I waited nearly an hour to see him. Seemed totally tired, disinterested, never apologised for keeping me waiting, and didn't want to hear 5 month of history/update. Just said 'we don't know the reason, but it's your bladder getting older'. Rec a physical treatment for 12 weeks. I've tried to schedule 3 times now, have yet to get it done, staff doesn't call back. Incompetent staff. I have no faith in this doc. NOT going back.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dec 07, 2023
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Dr s. Roberts
I have been seeing Dr. Roberts since shortly after he arrived in the Valley. After going through 3 urologists since 1999 I decided to try Dr Roberts and NEVER looked back. Since around 2003-04(?) He has performed numerous procedures in the office and is in/out quickly without pain! He spends as much time as necessary to answer questions. He performed a TURP with an overnight stay and the results were Exceptional with very minimum bleeding. I have been to Scottsdale Mayo but Dr Roberts is simply the Best as far as I'm concerned. He now has a PA named Tiffany who is also very through and answers all questions. I would not hesitate to recommend Dr Roberts!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John E. – Oct 29, 2022
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The model for other doctors
Dr. Roberts always takes time to listen and then explain all the options. He is also very personable and very competent. His PA is also very good. A great team. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dwight S. – Apr 12, 2022
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Excellent. Patient, through and personal. Need I say more!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Bielecki Sue – Jan 16, 2022
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My husband saw Dr. Roberts for fluctuating PSA #"s. He had an MRI and it showed a tumor, had a MRI Fusion scheduled in the office but the morning (Oct. 22nd) of the procedure the office called to tell us they needed to reschedule (after the entire prep was done) for another day. Still no reschedule date set. Asked to have medical records mailed to us, (Oct 22nd) received an email from Deanna stating they 'are in the mail' still haven't received them. Picked up a copy (Oct 26th) and after reviewing them noticed they are not correct, asked Deanna to have the Dr. fix them and she said they would be fixed that day ( Oct 27th) and emailed to us. Still have not received them. Would not recommend this office especially Dr. Roberts as his staff are not helpful and do not do what they say they will do. I've left messages for Dr. Roberts and Stacy the office manager to contact me, but they haven't... my guess is they aren't getting my messages. Just fix my husbands records and sent to me.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Nov 04, 2021
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Dr. Roberts gave me my life back. He was my third opinion. My previous opinion wanted to do a more invasive procedure, and failed to do a proper examination. Dr. Roberts, who described himself as Old School, gave me the proper examination and insisted that I use a catheter to drain my bladder and to keep it in until I was able to have the Green Light procedure, after 2 weeks or so. I had a difficult case I was told, with a huge medial prostate lobe. However, the surgery was really un-eventful, and I was told that he used a combination of Green Light and Turp procedures. After the surgical catheter was removed, in 3 or 4 days, I was going to the bathroom like I was a teenager, it was amazing for me. They even trained me to use a self-catheter, which wasn't as bad as I thought. Thankfully, I don't even need that any more. His staff was very friendly and especially supportive as well. He gets all my stars. Thank you again Doc!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
WholeLife – Dec 15, 2020
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Dr Roberts really cares. He performed laser surgery and also did a follow up biopsy as per his recommendation, and I had no problems. Great dr>
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 10, 2019
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I find Dr. Roberts easy to talk with and don't feel that he is trying to rush you out the door. Has always been very willing to answer all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
E. Richards in SURPRISE, AZ – Mar 06, 2019
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The expertise and professionalism are unmatched. Dr Roberts treats the patient with utmost care. He listens and answers all questions. You always feel comforted knowing you are in the best hands in the business!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Barbara Patton in Sun City, AZ – Jun 08, 2018
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This doctor is no specialist as far as I can see. If a person did not have a strong medical background & knowledge base, they would be given very misleading as well as completely false information which could potentially have very poor patient outcomes. I could not with a clear conscience recommend this doctor to anyone. Not well educated responses to very precise questions. Condescending &more or less told me I had not had a UTI tho med I had taken is ONLY able to treat bladder infections!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Peoria, AZ – Apr 19, 2017
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Met my surgical needs with utmost care and follow. Extremely good staff support
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Jb in PEORIA AZ – Mar 11, 2017
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About Me

biography

Dr. Sheldon Roberts, MD is a urologist in Surprise, AZ and has over 40 years of experience in the medical field. Dr. Roberts has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He graduated from Ohio State University College...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Dudley P Allen Surgery Scholar

    Residency Hospital, 1984
  • University Hospital

    Residency Hospital, 1983
  • Ohio State University College Of Medicine

    Medical School, 1981
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Roberts is a Healthgrades Choice provider in Urology

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    Locations

    Practice

    Northwest Urology Associates PLC.14674 W Mountain View Blvd Ste 210 Surprise, AZ 85374
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Practice

    Westgate Surgery Center7330 N 99th Ave Ste 100 Glendale, AZ 85307
    2

    Practice

    Urology Clinic LTD10503 W Thunderbird Blvd Ste 317 Sun City, AZ 85351
    3

    Practice

    Banner Arizona Medical Clinic LTD13640 N Plaza del Rio Blvd Peoria, AZ 85381
    4