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Dr. Shannon Pitts, MD

Dr. Shannon Pitts, MD

Internal Medicine*
20+ years of experience

Dr. Shannon Pitts, MD is an internist in Rochester, NY and has over 20 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 2002. She is affiliated with Strong Memorial Hospital. She is accepting telehealth appointments.

4.4 Star Rating
Based on 13 reviews 4.4 Star Rating (13 reviews)

Practice

2400 Clinton Ave S Ste H Rochester, NY 14618
Telehealth available

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Dr. Pitts' Reviews

Likelihood to recommend Dr. Pitts

4.4
13 ratings, 3 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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Great Doctor
Dr. Pitts is a wonderful, caring doctor. She responds to my concerns very quickly and I feel very confident placing my health care in her hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 30, 2022
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Dr. Pitts is the best doctor I have ever had. She is incredibly responsive and spends the time to help with any problems I have ever had! If you are lucky enough to get into her practice, grab it quickly!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 22, 2019
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Dr. Pitts is good. However one male staffer in her office is extremely arrogant and rude. There was a mix-up of the prescription that was sent to my pharmacy and I ended up getting the wrong dosage. I brought this to their attention and it was not handled very well. The guy was abrasive, defensive, argumentative - not what I expect from a doctor's office. This put me off. Dr. Pitts' reaction was that I must have not visited many doctors' offices to be surprised by such behavior. I had to leave.
What went well
  • Office environment
  • Appointment scheduling
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
5 others found this helpful
Helpful
Francis in Rochester, NY – May 03, 2017
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About Me

biography

Dr. Shannon Pitts, MD is an internist in Rochester, NY and has over 20 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 2002. She is affiliated with Strong Memorial Hospital. She is accepting telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Miami Miller School Of Medicine

    Medical School, 2002
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office2400 Clinton Ave S Ste H Rochester, NY 14618
1
University of Rochester601 Elmwood Ave Rochester, NY 14642
2

Affiliated Hospitals

  • Strong Memorial Hospital

    601 Elmwood Ave
    Rochester, NY 14642
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality