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Dr. Serena Pierson, MD

Dr. Serena Pierson, MD

Obstetrics & Gynecology*
15+ years of experience

Dr. Serena Pierson, MD is an obstetrician gynecologist in Springdale, AR and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF MINNESOTA / SAINT PAUL CAMPUS in 2009. She is affiliated with Northwest Medical Center-Springdale. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 11 reviews 3.2 Star Rating (11 reviews)

Practice

4301 Greathouse Spgs Rd Ste 100 Springdale, AR 72762
Telehealth available

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Dr. Pierson's Reviews

Likelihood to recommend Dr. Pierson

3.2
11 ratings, 9 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
45%
45%

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Very likely
She is thorough, straight to the point, and actually cares. She did both of my C-sections for my two boys and each time was an amazing experience. Some may say an acquired taste because she can seem cold and technical but she is very good at what she does.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Dec 19, 2024
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Triggering
It was really unpleasant. It was a 'well woman's visit' including a pap smear, my first gyneocology exam ever, and she did not help me feel less nervous at all. I have PTSD and anxiety about doctors, and she knows that , but she still acted so short with me, like she really wanted to go home. I asked her to tell me everything she was doing and she did up until the point she put a finger inside me, which I was not expecting at all, and it was triggering. There was multiple other things that made me uncomfortable but I'm running out of room. Overall I wouldn't recommend her, she seemed like she just wanted to get the appt over with. Not going back. I cried for like forty five minutes after the appt.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 07, 2024
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Office staff
Dr Pierson is great very straight forward about everything. I have been going to her for years . However the office staff isn’t the greatest . I can’t never get them to answer and usually have to leave at least 3-5 messages before hearing back . I an honestly considering switching for that very reason! One nurse very rude literally hung up on me after saying that I’ve already got my results when I called saying I couldn’t remember getting my results. I have spoke with the office manager and her excuse is that they are short handed .
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Jun 27, 2023
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She is horrible! Terrible bedside manner, cold and disengaging. I would not recommend her to my worst enemy. By far the worst experience at a doctor’s visit. She won’t last in this town long with what she is doing.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Sep 05, 2019
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I really enjoyed my appointment with Dr. Pierson. She was patient and kind, taking time to answer all of my questions and address every concern. I would highly recommend her to anyone. Her gentle and reassuring demeanor was a blessing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rogers, AR – Jun 12, 2017
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Dr. Pierson was WONDERFUL! She was so patient and understanding!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Courtney in Springdale, AR – May 12, 2017
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Just recently moved to the area and couldn't be more satisfied with Dr. Pierson being my new OBGYN doctor. She was thorough in gathering my medical history while also being efficient and mindful of my time. Asked all the right questions regarding my health and family history; Was sincere and maintained professionalism! She demonstrated excellent bedside manner and made the entire women's check-up a "smooth" process. I would recommend her to my closest friends and family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Fayetteville, AR – May 11, 2017
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Dr. Pierson was wonderful, and took fantastic care of my wife during her first pregnancy. Would highly recommend her to anyone!!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Russellville, AL – Feb 22, 2017
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Absolutely appalled. My first visit with Dr. Pierson was regarding my first pregnancy (and miscarriage) she walked in sour faced because she smelled smoke in the hallway, because my fiancé smokes. So the initial impression I get is absolutely judgemental... Making me uneasy for the rest of the 5 minutes she was in the room before being called out for more important business. Needless to say, I am dumbfounded. Compassionate doctors? Where at???
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 09, 2016
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About Me

biography

Dr. Serena Pierson, MD is an obstetrician gynecologist in Springdale, AR and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF MINNESOTA / SAINT PAUL CAMPUS in 2009. She is affiliated with Northwest Medical Center-Springdale. She is accepting new patients and telehealth appointments.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Minnesota / Saint Paul Campus

    Medical School, 2009
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology®
Obstetrics & Gynecology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office4301 Greathouse Spgs Rd Ste 100 Springdale, AR 72762
1

Affiliated Hospitals

  • Northwest Medical Center-Springdale

    609 W Maple Ave
    Springdale, AR 72764
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
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