Dr. Scott Trail, MD

Dr. Trail is the worst dr in this field that I have ever came across. He dismissed my concerns as a parent and told my child she was pulling one over on her teachers (they had been calling me daily to come get her for panic attacks.) Took forever to get an appt. When I finally took her to an er they called him to assess her and said she was fine to go home and do extensive outpatient again when discharged she told him she wasn't ready and he discharges her anyway? He doesn't even meet with me at discharge he has a nurse do it. 2 months later my daughter tried to commit suicide. I refused to let him see her during her stay. He is not competent. And does not care about his patients at all. We switched to BJC for mental health and finally made progress.

My son had to see a psychiatrist over lockdown, and we were desperate. He diagnosed my son with ADHD, kept pushing meds and increasing the dosage, each refill was the higher dose every time, and not the dose we discussed. His notes were on things I didn't say, and it was like he was diagnosing based off other people. His answer to anxiety was to keep increasing SSRI until my son was a zombie, and and kept telling me he can get off at any time, but when I asked, he said he has to be on it for a year at that dose. I told him about my son's issues and how I think he is autistic and I was totally talked down to. He said I don't need a diagnosis, his is enough and the meds are all he needs. So no other therapeutic direction other then, see my office therapists. On my own, I got my son on waitlists for diagnosis treatment centers and sure enough, no ADHD in sight, but Autism. He kept demanding that my kid had ADHD and we were stuck without help for 4 years not knowing where to turn.

Terrible experience. Dr. Trail is dismissive of parent input and will not coordinate care with other providers (beyond suggesting he could give us a copy of his session notes to the parents to share; I was there and have my own notes). Many times he stated he just focused on medicine; basically he likes to work in a silo, I suppose. The office policies are also ridiculous. To have Dr. Trail as a provider, we were forced to switch pediatricians to a Mercy Provider after years of going to the same pediatric practice. When we tried to switch psychiatrists, we were told the office does not do that. What? Mercy is a large health system covered by my insurance and if I have a bad experience with one provider I can't take the initiative to change and find a better fit. Old school provider and policies that are not patient centered.

Awful office staff. Awful doctor. Do NOT recommend. Only gave 1 star just to be able to post this review. Doctor is very condescending, unsympathetic. Go ANYWHERE else but this office.

Terrible! Not sure what kind or perk, bonus, or pay off he gets to push certain meds like Prozac but after repeated visits about changing medication all we got was let's increase, increase, increase the dose every appoinment. Will not speak directly to you on the phone, will only relay messages through office staff. Doesn't care about your child's mental well being but will gladly let you come in for an appointment $$ just so he can feed you more excuses.

We have been with Dr. Trail for over 15yrs. My children were patients when he had his combined med/psych practice. He is great with ADHD along with mental health issues.

I would not recommend this doctor to anyone. Trying to make an appointment is difficult to make one in a timely manner. I called in June and couldn't get in until April. They called to reschedule because he was going out of town. They called again to reschedule. This is ridiculous! We can't get in and receive the proper care and help that we need. Obviously, his patient overload is too much. He has not provided any help to us since we began seeing him 2 years ago.