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Dr. Scott Hande, MD

Dr. Scott Hande, MD

Gastroenterology*

Dr. Scott Hande, MD is a gastroenterologist in Hendersonville, TN. Dr. Hande has extensive experience in Pancreatic Disease. He is affiliated with TriStar Hendersonville Medical Center. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 40 reviews 3.4 Star Rating (40 reviews)

Locations

Gastroenterology and Hepatology, PLLC

Gastroenterology and Hepatology, PLLC107 Glen Oak Blvd Ste 202 Hendersonville, TN 37075
1

Hospital Highlight

Dr. Hande is affiliated with TriStar Hendersonville Medical Center Hendersonville, a highly rated and top awarded hospital for gastroenterology.

Dr. Hande is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Hande specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals

More Gastroenterology Specialists at TriStar Hendersonville Medical Center

Experience Check

Search for experience in a specific area

Dr. Hande's Reviews

Likelihood to recommend Dr. Hande

3.4
40 ratings, 20 with a written review
5 star
55%
55%
4 star
3%
3%
3 star
3%
3%
2 star
13%
13%
1 star
28%
28%

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Kind Doctor
Dr. Hande has been my doctor for over 10 years. He is always such a kind and knowledgeable doctor. I would highly recommend him to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Mayo – Mar 31, 2023
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Can't seem to make an appt.
Dr. Hande is a great doctor, but there's no way to call and actually speak to a person in order to make or change an appt. I've called and left several messages, yet nothing. I hate to see things like this happen to a good doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
6 others found this helpful
Helpful
Frustrated!! – Nov 30, 2022
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horrible office/scheduling staff
I agree with the reviews that state the office staff is the worst. we needed to change a date for a colonoscopy and the office staff never returned calls. When we finally got through to a person they were rude. There are plenty of other places that will actually care for you. don't waste your time with this unprofessional office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Oct 25, 2022
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Dr. Handle was the only Dr. out of 3 other who stuck with me from May to June, 2020 and literally saved my life. God bless him and the team at Hend. Hospital who saved my life!
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Wesley Brassell – Aug 17, 2021
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Yes I would recommend Dr. Hande to anyone whoneeds his service! He has made so much difference in my lifestyle and how I am able to do so much more!! He gave me medication and it is so nice not to worry about my intestinal problems anymore!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judy Jones – Dec 18, 2020
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The absolute worst office staff I've ever encountered. I'm done here and will be looking elsewhere for a new Doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
6 others found this helpful
Helpful
Nov 14, 2019
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He scheduled a procedure. He didn't have the latest part of my records. I got them and took them to his office. I called to see if I needed the procedure since the last one was only two years. People said they would call back and let me know. This went on for four calls. I cancelled the procedure and my husband's appt. We went back to our previous doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Marcy Caruthers – Aug 08, 2019
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This review is for Dr Hande and his nurse only: I love Dr Hande. He takes time to explain everything with me, and he always answers all my questions. Very professional!! When my son (25) goes with me, he takes time to answer his questions. My son doesn't always trust me to tell him everything, plus I forget a lot of what I wanted to ask.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Norma Jenkins in Hendersonville, TN – Jun 17, 2019
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I must echo the reviews of others. When I have appointments with Dr. Hande, he is quite good. HOWEVER, if you have a problem (no matter how serious) don't expect any help or a return call. Office staff can be rude and unattentive. After 4 years of dealing with this, I am switching GI doctors. If you have a medical issue you are not going to get help from this office.
What went well
  • Listened & answered questions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
6 others found this helpful
Helpful
Mar 06, 2019
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I have been a patient for several years. I like Dr. Hande well enough. He does the job. But his office staff is rude and uncaring. The phones are either always busy or if you CAN leave a message, no one calls you back; even when it feels like an emergency. Good luck getting a person. How do you not return a call to a patient who says they are in severe pain? For days? I am on the search for a new Dr. because of the office management issues and not being able to get an appointment.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Stacy in Hendersonville, TN – Feb 27, 2019
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Terribleness Office. On two occasions the office staff misdocumented the information I left for the doctor and then blamed me. They lies saying they sent an order for the test when they didn’t. Dr Hande will not answer a call or respond to messages for Dayan even when it’s an emergency. Rude incompetent, failure to document accurately or timely failure to take responsibility for actions, only cared for patient s in his office at that time, even in crisis, and makes sure you know it. Neglectful
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
3 others found this helpful
Helpful
Am in Hendersonville, TN – Jun 14, 2018
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Waited over an hour and left without being called back. Should be more respectful of people's time. I would find another doctor. Very arrogant to keep people waiting.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
keith in Goodlettsvile – Apr 19, 2018
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I arrived at 10:35 for an 11:oo appt. I filled out paperwork but by 12:00 I was still not seen so I left. I filed an official complaint with my insurance provider. My time is just as valuable as the doctors and an hour past my appointment time was more than fair to wait. I also see patients but I respect their appointment times- hence why they make the appointment in the first place as their time is just as valuable as mine. Very appalled by the lack of professionalism!
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Dayton, TN – Dec 14, 2017
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Dr. Hande is very good and helpful. He fully explains terms and conditions and listens/thinks of his patients very well. The office he is in is a different story. Wait times are horrible, both in the waiting room and the exam room. They underestimated my total care costs by half, and were unsympathetic about my surprise extra costs. Probably would not recommend.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
5 others found this helpful
Helpful
Hendersonville, TN – Oct 10, 2017
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Less than a star for office staff. I saw Dr. Hande and he was average. If you want rude service this is the place to go. I spoke to 3 differant office girls not gonna mention names however a previous post explained her to a tee.... but they need a attitude adjustment and not work in the public .....Dont go to this place you will be disappointed in his staff. I was very sceptic on going here because of the reviews....and needless to say reviews don't lie.....
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Gallatin, TN – Aug 02, 2017
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My wife saw him first, then referred a family friend then myself. All 3 of us had very good experiences. He has a great bedside manner and really cares. Highly recommend Dr Hande!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Charles Rice in Springfield TN – Mar 10, 2017
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Would not recommend this Dr. or office. Don't know if he's good or not. His office staff is the worst I've even encountered. Absolutely incompetent and rude.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
JT in Hendersonville, TN – Feb 21, 2017
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The most inept and rude staff I have ever dealt with. Doctor does not return phone calls regarding important medical concerns.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Robert in Gallatin, TN – May 13, 2016
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biaca or diaca is one of the rudest people I have ever spoke with. I called the office two weeks ago & never heard anything back. I work at a PCP dr. in Goodlettsville and had somebody call for me. She said Bianca was rude. She said that she had called me twice and she wasn't going to call me anymore to make a appointment. I am a long time patient of dr. Gillespie so needed to get his records over, she said I would have to come by & fill out a form for me. I cancelled my appt. & never recommen
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
10 others found this helpful
Helpful
stephanie in Hendersonville, TN – Apr 25, 2016
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I highly recommend Dr. Scott Hande. He has been my doctor for overy fives years. He is a very good listener, patient and takes all the time needed to answer your questions and explain anything that you need to understand. He has to be the kindest doctor that I have every met. His office staff is great, very efficient and it's easy to make appointments. The wait time is short and the waiting and exam rooms are very clean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Gail T. in Greenbrier, TN – Feb 02, 2016
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About Me

biography

Dr. Scott Hande, MD is a gastroenterologist in Hendersonville, TN. Dr. Hande has extensive experience in Pancreatic Disease. He is affiliated with TriStar Hendersonville Medical Center. He is accepting new patients and telehealth appointments.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Icahn School Of Medicine At Mount Sinai

    Internship Hospital
  • Rutgers Robert Wood Johnson Medical School

    Medical School
  • Mount Sinai Hospital

    Residency Hospital, 2002
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Hande is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Affiliated Hospitals

    • TriStar Hendersonville Medical Center

      355 New Shackle Island Rd
      Hendersonville, TN 37075
      Recipient of 43
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality