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Dr. Schenley Que, MD

Dr. Schenley Que, MD

Neurology*
35+ years of experience

Dr. Schenley Que, MD is a neurologist in Smithtown, NY and has over 35 years of experience in the medical field. He graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1989. He is affiliated with medical facilities St Charles Hospital and St. Catherine of Siena Hospital. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 17 reviews 3.6 Star Rating (17 reviews)

Practice

45 Terry Rd Ste A Smithtown, NY 11787
Telehealth available

Dr. Que is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Que's Reviews

Likelihood to recommend Dr. Que

3.6
17 ratings, 6 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
6%
6%
2 star
12%
12%
1 star
24%
24%

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Excellent doctor
I found Dr. Que to be very through and his office staff polite.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Warren Hults – Jun 29, 2022
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I have been using Dr. Que for over 7 years now. He is kind & listens to you, explains things in terms you can understand. He does not rush you out of office & the takes time to understand your concerns. He has been treating me for migraines turned Chronic for many years now. I have no issues with the insurance as they take care of that. The staff is friendly. I will say you can not get a quick appointment. I would definitely recommend him.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Rosemarie – Sep 09, 2020
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While the wait time is usually less than 15-minutes and the staff and doctor very nice, the billing is horrific! I have UHC and being treated for migraines. Dr Que is excellent! In Nov 2016 I wasn't charged for my Botox injections. With the same coverage, in Feb 2017, the office made a mistake and didn't order the Botox from the pharmacy I requested, but used they had in the office, I was charged $3400. UHC paid their portion. The office refused to meet me half way and I had to pay.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
D in Smithtown, NY – Apr 20, 2018
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Started seeing Dr Que about 1 1/2 years ago for Parkinson's Disease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Smithtown – Oct 20, 2016
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he is a very caring doctor and he listens to what you say, that helps him determine what is wrong
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
laureen in Ronkonkoma n.y. – Aug 22, 2016
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It is extremely difficult to schedule appointments even when they are urgent. I called for an appointment under no-fault insurance (had an accident) they took my info and told me they would need authorization that the claim was still open. They wanted to give me an appointment 3 weeks away and I was in pain. 2 weeks later (still in pain they said I never gave them the ins info and I had to wait again. Staff spoke abruptly. My primary care drs office even called and no one called them back.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Margaret Rajotte in Port Jefferson Station, NY – Feb 10, 2016
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About Me

biography

Dr. Schenley Que, MD is a neurologist in Smithtown, NY and has over 35 years of experience in the medical field. He graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1989. He is affiliated with medical facilities St Charles...read more
  • Neurology

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Santo Tomas Faculty Of Medicine And Surgery

    Medical School, 1989
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Que is a Healthgrades Choice provider in Neurology

    Read our methodology

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    Locations

    Practice

    North Shore Neurological Consultants45 Terry Rd Ste A Smithtown, NY 11787
    1

    Practice

    St. Charles Hospital200 Belle Terre Rd Port Jefferson, NY 11777
    2

    Affiliated Hospitals

    • St Charles Hospital

      200 Belle Terre Rd
      Port Jefferson, NY 11777
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • St. Catherine of Siena Hospital

      50 Route 25A
      Smithtown, NY 11787
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality