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Dr. Sandra Bouzaglou, MD

Dr. Sandra Bouzaglou, MD

Cosmetic, Plastic & Reconstructive Surgery*
40+ years of experience

Dr. Sandra Bouzaglou, MD is a plastic surgeon in Lexington, KY and has over 40 years of experience in the medical field. She graduated from Rosalind Franklin University Chicago Medical School in 1983. She is affiliated with medical facilities Portsmouth Regional Hospital and Baptist Health Lexington. She is accepting new patients.

2.4 Star Rating
Based on 31 reviews 2.4 Star Rating (31 reviews)

Practice

501 Darby Creek Rd Ste 59 Lexington, KY 40509

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Dr. Bouzaglou's Reviews

Likelihood to recommend Dr. Bouzaglou

2.4
31 ratings, 18 with a written review
5 star
35%
35%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
65%
65%

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RUN
It will all seem great until she gets your money, then everything changes.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dec 09, 2023
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Won’t return!!!!!
I liked the doctor although the my visit did feel rushed. What really annoyed me was that I paid my bill in full…even heard the doctor tell the receptionist exactly how much to charge me, then about a week later the same receptionist called me and said I owed an additional significant amount! I was shocked and very disappointed in the lack of professionalism shown by this office! How is it my fault they they charged me the wrong amount? I did return and pay the additional bill but I will never go back there, that’s for sure!!!!!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Oct 07, 2022
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Dr. Bouzaglou is amazing. She takes such care with her patients and I am very pleased with the results I look years younger!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 30, 2022
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My breast reduction from this practice left me with diagnosed PTSD from being awake during surgery. DO NOT LISTEN when they tell you it’s normal to be awake. ITS NOT. It’s traumatizing and it’s mentally scarring. And not only that, my breast are now malformed, my nipples are a terrible and uneven shape that are placed way too high , and I haven’t felt any part (due to total numbness) of my breasts since my surgery. Do not go here for your reduction because you might end up like me, and my experience was a literal nightmare. Please.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Nov 04, 2021
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Bad experience, Breast reduction is like 2 different surgeons did it even though my breasts were symmetrical prior. She attempted to adjust it, while I was awake, with more bad results. Actually had a nurse run in and out of the surgery room checking on a fed ex delivery !!! Had my 1st filler and my whole face looked like I was battered and procedure was unreasonably painful. Have had same filler since at other places and it’s no big deal.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Jul 19, 2020
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Dr.Bouzaglou and her staff made me feel like family and not just another patient! My results were amazing! I would recommend them every time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Francene Dabbian – Feb 25, 2020
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Wouldn’t recommend! Had an augmentation done and was advised I’d need another procedure but they’d offer a “discount” no way I’d go through that awake again and ended up seeing another surgeon for the correction..ended up costing $13k!! If it was done correct the first time this wouldn’t be the case! Don’t waste your time or money!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 11, 2020
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I saw Dr.Bouzaglou for some injections. She was very knowledgeable and took her time to explain things thoroughly. I did not feel rushed AT ALL. I was her priority. She did a great job w the injections as well. She did not try to oversell me. It was a very pleasing experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Happygal – Dec 01, 2019
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I had a wonderful experience with Dr. Bouzaglou! I have had 2 procedures no problems! Love her!
What went well
No results
What could be improved
No results
Helpful
May 23, 2019
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Just do not trust this surgeon.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 23, 2019
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I’ve been a patient of record for 4 years now and I just came across this rating and just couldn’t believe it. This office of professionals are great. Dr. B has done plastic surgery on me, With great results! I have used the fillers and monthly membership of skincare, trust me when I say this is the best practice in Lexington and surrounding areas!
What went well
No results
What could be improved
No results
Helpful
Mar 22, 2019
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On 11/15/2017 I went in to Sono Bello (where she works) for an upper/lower eyelid lift. I now have a lump in the corner of my right eye & a scar that has uneven skin & literally a shelf of skin sticks out. The scar on the other eye is at least flat but it looks like they drew it with an etch-a-sketch. I have called her office, no interest now that they have my $$. When I left I had blood running down my face, they did not even try to clean me up. AVOID THIS "DR"!!
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Hemet – Mar 21, 2018
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I wish I didn't have to leave a star. I had my breast reduction done January of 2016. After surgery, the Dr didn't even come by to see how I was, they just shoved me out the door. The follow up visits were a joke. Once she gets payment, she could care less about how bad she mauled your chest. I am still so embarrassed by how much she messed up my surgery. Run as fast as you can away from this practice and find someone who actually cares! You will regret coming here.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
Lexington, KY – Aug 09, 2017
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I loved Dr. B and her staff! They were kind, relate-able, and very responsive to my needs. I got a breast reduction in 10/2016 and I have not regretted it once! I would go back to her in a heart beat for all of my surgical needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Megan in Lexington, KY – Feb 17, 2017
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Incision not straight, tightening not done as told/was expecting, liposuction done more on one side than the other and is very noticable.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Lexington ky – Feb 01, 2017
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I would NEVER recommend this office to anyone! It was the worst experience from the staff members, to the NOT so happy results. The day of my procedure I waited 2 hours after my scheduled time as well!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Mad in Richmond, KY – Nov 02, 2016
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I was completely unsatisfied with Dr. Sandra and her staff. She and Her staff were always in a rush and basically rushed me through every part of the process. I am extremely disappointed with the outcome and when I have another surgery/procedure it will not be done by her. Follow up appointments are a joke, they barely look at you and then they rush you out the door. Again, I felt very taken advantage of and if I would've known then what I know now I would not have chosen her as my doctor .
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Disappointed in Lexington – Jun 20, 2016
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Shes a total shyster, horrible bedside manner and left me looking ridiculous
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
17 others found this helpful
Helpful
Kayla in Lexington ky – Apr 04, 2016
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About Me

care philosophy

It is our mission to provide quality treatment to each and every patient, while also providing a sense of compassion and trust between the staff, physician and patient.
  • Cosmetic, Plastic & Reconstructive Surgery

  • Breast Reconstruction Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Ky

    Fellowship Hospital, 1990
  • University Ia Hosps Clins

    Residency Hospital, 1988
  • Loyola University

    Internship Hospital, 1984
  • Rosalind Franklin University Chicago Medical School

    Medical School, 1983
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

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Locations

Practice

Center for Plastic Surgery PSC501 Darby Creek Rd Ste 59 Lexington, KY 40509
1

Practice

UC San Diego Health-4510 Executive Drive4510 Executive Dr San Diego, CA 92121
2

Affiliated Hospitals

  • Baptist Health Lexington

    1740 Nicholasville Rd
    Lexington, KY 40503
    Recipient of 7
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • Portsmouth Regional Hospital

    333 Borthwick Ave
    Portsmouth, NH 03801
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
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