background
background
Dr. Saira Thompson, MD

Dr. Saira Thompson, MD

Family Medicine*
20+ years of experience

Dr. Saira Thompson, MD is a family medicine physician in Blacksburg, VA and has over 20 years of experience in the medical field. She graduated from HAMDARD UNIVERSITY / HAMDARD COLLEGE OF MEDICINE AND DENTISTRY (HCMD) in 2004. She is affiliated with Presbyterian Hospital. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 31 reviews 3.2 Star Rating (31 reviews)

Carilion Clinic Family Medicine - Blacksburg

901 Plantation Rd Blacksburg, VA 24060
Telehealth available

Experience Check

Search for experience in a specific area

Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

3.2
31 ratings, 26 with a written review
5 star
52%
52%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
42%
42%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

She does not know me or the pain i have been in, I have a rare bone disorder dominant osteoporosis, my neck started acting up i was told by a Dr it was a herniated disk and I needed a MRI this Dr. Thompson Denied my MRI. NOW I stay in pain not knowing the cause no real medication and no MRI. THANK YOU, DR THOMPSON. You know what's best for someone you have never seen.
What went well
No results
What could be improved
No results
Helpful
Meaghan vega – Dec 31, 2024
×Post a ResponseAre you Dr. Thompson?
Dr. Thompson screamed at me over the phone
Dr. Thompson at Alexandria Family Practice screamed at me over the phone, swore at me, and abruptly hung up this week despite my remaining completely calm in our conversation. Before that, she also cancelled my appointment minutes before with no notice and told me to seek medical care elsewhere. This happened because I asked her to make the accommodation under the Americans with Disabilities Act of wearing an N95 mask during my appointment -- which her office had assured me days before would be no problem. Then, just before the scheduled appointment, I was told she changed her mind and would be terminating me as a patient. I specifically chose this practice because they said they could mask for me, as it's so difficult to find safe medical care these days when you're high risk. Dr. Thompson over the phone repeatedly falsely told me I do not have a disability or right to an accommodation. Nobody should be treated this way by a doctor, regardless of your view on masks in health care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
3 others found this helpful
Helpful
May 27, 2023
Hello, thank you for giving us your feedback.... Read More
×Post a ResponseAre you Dr. Thompson?
Billing Issues/Horrible Patient Support
I received a large bill from months of service where secondary insurance was never filed. Her office was provided with all insurance information on the initial intake form and copies were also emailed to her patient coordinator. When I reached out to her office, I was lied to by the receptionist and told that the office does not/will not take secondary coverage. Upon contacting her billing company, they verified that was completely false. Her own out-sourced billing company willingly accepted my secondary coverage and apologized on her practice’s behalf. Through email, a phone call with her receptionist, and a message via the patient portal - I requested a conversation on the matter with Dr. Thompson. Rather than apologize for malfeasance & huge inconvenience to a patient, she “offered” to fax medical records elsewhere. She refused to take accountability for her patient coordinator’s misinformation directly impacted me as the patient. My partner and I will no longer seek care from her.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dissatisfied ex-patient – Nov 23, 2022
×Post a ResponseAre you Dr. Thompson?
Awful experience
Worst practice I have ever been to. She has had many false positive test results! She also does not care about patients billing info! DO NOT RECOMMEND!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nov 22, 2022
×Post a ResponseAre you Dr. Thompson?
They do Covid testing here for travel! Easy to make an appointment, seen on the same day. Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jun 22, 2021
×Post a ResponseAre you Dr. Thompson?
I came in for my annual physical. I found her online after reading her 5 star reviews. Beautiful office, great service. Front desk is so friendly. Dr. Thompson put me at ease and answered all my questions. I did not feel rushed. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Jun 19, 2021
×Post a ResponseAre you Dr. Thompson?
Dr. Thompson + her medical assistant are top notch and professional. I appreciate everything they have done during my visit. She will not be my primary care doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
David P. – Jun 17, 2021
×Post a ResponseAre you Dr. Thompson?
This office is exactly what I have been looking for. Everything about the visit including my blood draw was amazing. Alexandria Family Practice makes you feel valued and heard as a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Keila C. – Jun 10, 2021
×Post a ResponseAre you Dr. Thompson?
It was a pleasant experience. I will definitely be back to see Dr. Thompson and I will also recommend Dr. Thompson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
Raegan H. – Jun 04, 2021
×Post a ResponseAre you Dr. Thompson?
Outstanding - If you need a great doctor - Dr Thompson is IT!!! (Dr Gondor would be proud to have Dr. Thompson in the office he worked for over 40 yrs)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
John H – Jun 04, 2021
×Post a ResponseAre you Dr. Thompson?
Dr. Thompson is knowledgeable and direct. I initially found her to be my primary care doctor, but eventually she even became my GYN. Her office is beautiful, clean, and a one-stop shop. She hasn't steered me wrong, and I never have to wait more than a couple of minutes, which is definitely a plus.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
May 29, 2021
×Post a ResponseAre you Dr. Thompson?
Dr. Thompson was amazing! She diagnosed my issue immediately, reassured me it was nothing serious and put me at ease. I was the last patient of the day and I never felt rushed. The office space is also brand new and it was so clean. Needless to say I have found my new primary doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Sarah I. – May 29, 2021
×Post a ResponseAre you Dr. Thompson?
I thought my visit was great! The doctor was attentive and made me feel comfortable. Her knowledge put me at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 27, 2021
×Post a ResponseAre you Dr. Thompson?
The service I received from Dr. Thompson was excellent! Great medical office, had a wonderful and warm experience from start to finish. Dr. Thompson was great, she took great care of me and was very helpful.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
P.G – May 26, 2021
×Post a ResponseAre you Dr. Thompson?
Dr. Thompson was amazing with great bedside manners. She was very knowledgeable and answered all my questions and I never felt rushed. 100% recommend Dr. Thompson!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
J.Z. – May 26, 2021
×Post a ResponseAre you Dr. Thompson?
My visit was very welcoming. I was experiencing mild symptoms of a cold. Dr. Thompson greeted me with a smile and made me feel comfortable. She took the time to get to know me while diagnosing me. I would highly recommend going to see her at her new clinic. Great experience overall.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
May 24, 2021
×Post a ResponseAre you Dr. Thompson?
My experience with Dr. Thompson was a nightmare. She was dismissive to me. She did not perform a thorough history or physical exam. She blatantly lied to me several times and gave me false information on my medical condition. She was unavailable when I had urgent test results. She was rude and condescending. She is truly a disgrace to the profession.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 04, 2020
×Post a ResponseAre you Dr. Thompson?
First of all , when a patient is visiting a hospital , he or she is vulnerable and the least a doctor /physician can do is to be respectful to the patients and provide reassurance.This lady is a disgrace to her profession.Her tone is condescending and I didnt find her to be caring at all. She asked basic questions that she had to ask and recommended a specialist who doesnt visit that location anymore.Clearly shows how updated she is.When I tried to explain her my problems , she brushed it off saying ' oh it is definitely not that ' and completely ignored. Pay attention to every little things a patient says. They are not doctors to articulate everything in a way you expect to hear.It is your job to figure out what it is based on what they say and a little bit of kindness will help.Please do not be bossy with your patients
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
A disappointed patient – Dec 22, 2019
×Post a ResponseAre you Dr. Thompson?
I've seen dozens of physicians in my life but Dr. Saira Thompson is without question the most unpleasant doctor it has ever been my displeasure to see. She is shockingly rude, dismissive of my complaints and actually mocked my memory lapse TO MY FACE, and not in a humorous way. She intended her comment to be an insult. And this was only the second time I'd ever seen her. I have no idea what her problem is but she clearly takes it out on her patients. I'd rather die of the plague than have her treat me again. I give her one star only because zero stars wasn't an option.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
James – Dec 10, 2019
×Post a ResponseAre you Dr. Thompson?
I would not recommend Dr. Saira Anis to my worst enemy. First of all she has the bedside manner of a porcupine. Her examination of me was cursory. When I asked questions her reply was that "she's had 10 years experience" so she never answered my questions this makes me think that she is very insecure. Among a couple of other things, I had a very elevated blood pressure which she never bothered to address. Most good doctors would at least question this. I saw her at Presb. Urgent Care.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Connie in Albuquerque , NM – Aug 25, 2018
×Post a ResponseAre you Dr. Thompson?

Leave a review

How was your experience with Dr. Thompson?

About Me

biography

Dr. Saira Thompson, MD is a family medicine physician in Blacksburg, VA and has over 20 years of experience in the medical field. She graduated from HAMDARD UNIVERSITY / HAMDARD COLLEGE OF MEDICINE AND DENTISTRY (HCMD) in 2004. She is affiliated...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hamdard University / Hamdard College Of Medicine And Dentistry (hcmd)

    Medical School, 2004
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care for Prescription Refills (Sponsored)

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Carilion Clinic Family Medicine - Blacksburg

Carilion Clinic Family Medicine - Blacksburg901 Plantation Rd Blacksburg, VA 24060
1
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 4:30pm
    • Tue: 7:30am - 4:30pm
    • Wed: 7:30am - 4:30pm
    • Thu: 7:30am - 4:30pm
    • Fri: 7:30am - 9:00pm
    • Sat: 8:00am - 12:00pm
  • Directions

Carilion Clinic Family Medicine - Blue Ridge

Carilion Clinic Family Medicine - Blue Ridge37 Laymantown Rd Troutville, VA 24175
2
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 5:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 5:00pm
    • Thu: 7:00am - 5:00pm
    • Fri: 7:00am - 5:00pm
    • Sat: 9:00am - 11:00am
  • Directions

Carilion Clinic Family Medicine - Brambleton

Carilion Clinic Diabetes Clinic3707 Brambleton Ave Ste 2 Roanoke, VA 24018
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 9:00am - 11:30am
  • Directions

Carilion Clinic Family Medicine - Christiansburg

Carilion Clinic Family Medicine - Christiansburg205 Roanoke St Christiansburg, VA 24073
4
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 6:00pm
    • Tue: 7:30am - 6:00pm
    • Wed: 7:30am - 6:00pm
    • Thu: 7:30am - 6:00pm
    • Fri: 7:30am - 4:00pm
    • Sat: 8:00am - 11:00am
  • Directions

Carilion Clinic Family Medicine - North Roanoke

Carilion Clinic Family Medicine - North Roanoke6415 Peters Creek Rd Roanoke, VA 24019
5
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Carilion Clinic Family Medicine - Roanoke Salem

Carilion Clinic Family Medicine - Roanoke Salem1314 Peters Creek Rd NW Roanoke, VA 24017
6

Carilion Clinic Family Medicine - Shawsville

Carilion Clinic Family Medicine - Shawsville6920 Roanoke Rd Shawsville, VA 24162
7

Carilion Clinic Family Medicine - Southeast

Carilion Clinic Family Medicine - Southeast2145 Mount Pleasant Blvd SE Roanoke, VA 24014
8

Carilion Clinic Family Medicine - Vinton

Carilion Clinic Family Medicine - Vinton415 S Pollard St Vinton, VA 24179
9

Carilion Clinic Family Medicine - Warm Hearth Village

10