Dr. Sabine Hesse, MD

I have been seeing Dr Hesse for some years now whenever I go she solves my problem when others could not. She prescribed the correct medication or procedure as needed and no time is waisted. I always find myself saying I should have come sooner.

I had a 10:30 appointment and arrived at 10:25 to have ears cleaned. There were 10 people in the waiting room for the 4 different doctors. All had gone in and another group of 10 came in after me but were all called in before me. After an hour I asked the office how much longer. They couldn't tell me. Then they move me to exam room where I waited for another 45 minutes. I would see other patients come and go for the other doctors. I finally gave up and left after missing other appointments I had scheduled that day. When leaving there wasn't a single person left waiting. Dr. Hesse never said anything. She is totally disrespectful of other people time.

I’ve been using Dr Hesse for over two months now and it has been a very frustrating experience to say the least. She has been over an hr late for both appts so far and if you leave a message on the office voicemail you will not get a response. She may be a fine Dr. but the professionalism of office is the worst.

Dr Sabine Hesse is a good ENT, previous history of surgeries and a much needed recent visit getting the care I absolutely needed.

The wait time was very long. Further to that, my appointment felt rushed when I finally did get to see the doctor. When I asked questions about my tinnitus, she did not answer very well and once the audiologist conducted the hearing test - Dr. Hesse told me that the ringing was causing negligible hearing loss so to not tell anyone that I have hearing issues and that tinnitus has no cure so to think of it as 'my friend' and get used to it... No secondary options provided for me to consider. Uncompassionate and the worst ENT I have been too, the second doctor I went to see was an absolute saint compared to her.

Had a 2:30 appointment, put in a room at 2:45 and left there for an hour without seeing the doctor. When I asked how long it would be , they said it would be a while there was still a patient ahead of me who had not been seen. After an hour and a half not seeing the doctor, I left. Apparently, the patient's time is not valuable, only the doctor's ability to cram as many patients into a day as possible. Deplorable !!

Been trying to call the office and have been on hold for over 20 minutes per call. The first time they gave me the wrong information. The second time no one picked up. The third time they hung up on me. How do you leave patients on hold for this long each time?

2/9/2023- There is nothing worse than a physician that believes they are more important than the patient. I had a 10:30 appointment, I pre-registered and provided my information. Since I am also a working professional with a doctorate, at 9:45 I called to make sure that the doctor was running on time and advised them I do not hang around in physician waiting rooms. They told me to come in that I would have no wait. I arrived at 10:15, checked in and reminded the receptionist of my call. She checked the computer and said that the doctor had 2 patient in front of me. I asked again, is the doctor running on time, and reminded her that I will only wait until 10:45 before leaving. She acknowledged this and I took a seat in the waiting room. At 10:46, I went up to the window and let them know I was leaving due to the doctor failing to keep the appointment and they ar not to bill my insurance or credit card. I then left.

Horrible. I have been suffering with a sinus infection/smell in my nose for about 6 months. Dr. Hesse tells me it could be a tumor BEFORE RULING ANYTHING ELSE OUT. She takes a culture and as it turns out (if it wasn't for QUEST emailing me my results) I HAVE A BACTERIAL INFECTION. It's called Klebsiella aerogenes. A WEEK HAS GONE BY and SHE NEVER called with my results, no follow up, no recommendation based on this infection. I decided to go to another ENT who reviewed the results, told me that he sees a colonization of bacteria in my nose (and she did a nose endoscopy and SAID NOTHING) HE immediately me put on a nasal antibiotic to get this cleared up. Hesse is unprofessional incompetent and unfriendly. I don't recommend at all.

I was very impressed with Dr. Hesse. I have Sjogren's and went to Dr. Hasse's office due to a ultrasound that showed some masses. I was seen very quickly. Dr. Hasse was very knowledgeable and thorough and I would highly recommend her.

She seemed nice enough and absolutely eluded that she knew what she was doing, but I am deformed for life. I wouldn't put anyone through this.

Waited HOURS for scheduled appointment, I met with Dr. Hesse, who did her best to ignore my input. Obvious issue - blocked salivary duct / persistent infection. She determined surgery as necessary & offhandedly called it a 15min procedure. Scheduled @ outpatient clinic in which she had a "financial interest". (Disclosed, by law, on the day I showed up for the procedure!) Procedure was never fully discussed - Had Afrin (spray cap off) POURED into my nose / sinuses as prep for nasal intubation, deemed necessary because I was placed under GENERAL ANESTH. Oral surgery was a simple incision and extraction. Intubation caused serious bleeding. When being discharged, 5 hours after I registered (15 min procedure?) no one even questioned the bleeding sinuses; incision wasn't bleeding - OK to go. I was coughing and spitting up blood in the parking lot. Sinuses bled for 2 weeks - voiced concerns to office - got a call back from Hesse 6 weeks later. Wretched MD. Totally focused on building revenue

second visit to the Hollywood office. First visit was a long wait. Second visit saw me right away. Office staff was friendly and efficient. Dr. Hesse fixed my problems both times. Dr. is caring and very good at problem solving. Long way to travel from Deerfield Beach but would go to no other ENT.

Dr. Hesse is the best ENT and head and neck surgeon in Florida. I am Blessed by her talent. She saved my life 3 years ago. She is an incredible surgeon and ENT doctor.

The worst doctor I have ever seen. SHE is a money hungry doctor. Horrible staff and the office manager are rude and incompetents. Stay far of this place!!!!

I enjoy being a patient of Dr. Hesse-- very kind, informative and knowledgeable too. She shows a passion whenever I have an appointment with her. As far as her office staff, I never had a problem/conflict with any of them, yes there is a long wait to see her, but that's because she attends to all her patients-- she never leaves you questioning or second guessing her medical standpoint and/or recommendations.

The office staff is extremely rude! If you are looking for an office that runs late, rude staff and constant interruptions during your exam then this is your place. Went once and that was one time too many!

Dr. Hesse is very thorough and meticulous in my care. She listens and explains things extremely well. I can highly recommend her.