Dr. Rudolph Marin, MD

I have been a patient of Dr. Marin for about 10 years, having relocated from Grand Rapids, Michigan, to Houston. His extensive knowledge and ability to explain things clearly make him an exceptional physician. The office staff is consistently accommodating and professional, creating a welcoming environment. Dr. Marin is genuinely kind, always taking the time to personally call me with any lab or test results.

I love Dr Marin… he’s down to earth and honest. I’ve referred countless patients. His care alone would be five stars but the service level is junk. His nurse, Sam, claims to call in refills but lies and doesn’t. They don’t check their voicemail. This clinic still uses faxes for prescriptions and most pharmacists joke about them. Bloodwork? Sure, Dr Marin may call you after 5 a few days later - don’t expect a patient portal because I was told they were too expensive. I have a relative that has been waiting for results for over a month after several voicemails. Oh and his partner Maldonado brings his dogs to work and is rude and demeaning towards his staff.

Dr. Marin is best family doctor I ever met. I have been his patient for many years. And he is always very supportive, understanding, explains the condition well and offers different treatment options. Dr. Marin is very knowledgeable and truly cares about all his patients. He always calls to explain and discuss test results, and gives very helpful advice. Nurse Sam is also very professional, friendly and helpful. And the practice has a lab on site - very convenient.

Dr Marin was the first doctor who listened to me when I was seeking help for an issue causing pain all over my body. I had visited other doctors in the past who just brushed me off but Dr Marin was kind and thoughtful and he knew right away what was wrong and sent me to a specialist. I cannot recommend Dr Marin highly enough. He truly cares and will take the time to answer your questions and provide you with clear explanations.

Dr. Marin is knowledgeable, caring and patient. Appointments are honored, and his staff is reasonably efficient. There is an on-site phlebotomist so blood can be taken conveniently for laboratory analysis. He has been our family doctor for years.

Dr Marin is awesome. I've been seeing Dr Marin since moving to the US in 2009. Dr Marin has always taken an empathetic and practical approach. Dr Marin is extremely good at discussing options and persisting with treatments until the best one is found. I have found the staff to be most helpful and responsive. On every occasion where is has been necessary for me to be refereed Dr Marin's staff have been helpful and timely with their assistance.

Dr. Marin seemed fine but his staff is awful. It took 7 phone calls to his office to get a referral to see a specialist. Eventually they became angry with me and told me to select a specialist on my own from a website. What exactly is the point of having an HMO and a primary care physician then? When I finally saw the specialist, they had forgotten to send over my records, resulting in extreme delays. It doesn't matter how good Dr. Marin is when his staff are incompetent and rude.

The office staff is the slowest in returning phone calls. I've left two messages this week to try and set an appointment and they STILL haven't called me back. Dr. Marin, is a FANTASTIC doctor, but I left due to this reason 2 years ago. Now that I want to come back, I see nothing has changed with his staff, so I suppose I will not be going back to him after all. It's sad, because he's really good...just has poor office help.