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Dr. Roy Koga, MD

Dr. Roy Koga, MD

Family Medicine*
50+ years of experience

Dr. Roy Koga, MD is a family medicine physician in Hilo, HI and has over 50 years of experience in the medical field. He graduated from University of Washington in 1973. He is affiliated with Hilo Medical Center.

2.5 Star Rating
Based on 12 reviews 2.5 Star Rating (12 reviews)

Practice

670 Ponahawai St Ste 120 Hilo, HI 96720

At a Glance

  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Koga's Reviews

Likelihood to recommend Dr. Koga

2.5
12 ratings, 8 with a written review
5 star
25%
25%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
58%
58%

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Incompetent Medical Practice
My last visit with Dr. Koga, my primary physician, was after I had a serious trip to the Emergency Room due to kidney failure, amongst other things. The reports were sent to Dr. Koga. I scheduled an appointment, as directed by the hospital. At my appointment, Dr. Koga said he didn't know that I had been to the ER but he did not have time to review my hospital reports and that whatever the ER told me, they were probably wrong and stated I only had Long COVID! Then he told me he didn't have time to examine me because he had a telephone call scheduled. This is seriously incompetent medical practice.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 05, 2024
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Dr Koga has been my general practition doctor for over 20 years He can be brash at times but tells you like it is & doesn't sugarcoat things -I like that style. I have had pretty positive results from him over the years and I'm very happy to recommend him to anyone.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Kenneth C – Sep 28, 2021
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I have been with Dr. Koga since I was 18 years old, when he first opened his practice in Downtown Hilo, back In the 70’s. I have always received nothing but the best care from him... His work ethics may be old school, to which some may not agree with, but it works for me... He is always right on when it comes to treating the ailments that I’ve gone to see him for??. Hey, what can I say, I’m still alive and I’m over 60, and Dr. Roy Koga has played a major role in providing me with superior care..... I am both forever grateful and thankful to him and his staff for their dedication in providing me and the community of Hilo with superior service and healthcare??...
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Ross Elizares – Aug 26, 2020
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That Doctor is very bad when it comes to heath!! He is the most self center person!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 10, 2019
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Roy Koga should not be a doctor.. Spends all his time on his computer.. He really does try to fake or lie about labwork.. Very dangerous.. Defiantly needs to be out of practice from the medical field..
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Sky in Hilo, HI – Aug 27, 2016
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I have been with Dr. Koga for over 7 years, he has provided me with great services. He is old school Dr. tells it like it is and gets the testing needed for your health. I get most of my treatment with him and the VA but I have great services from him and his staff. He has follow ups, sits and talks about your concerns, even explains what is the issues diagnosed with a printout of the problems, I like him and his staff. Straight to the point Doctor no sugar coating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Andrew in Hilo, HI – Jul 07, 2016
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Worst doctor ever. Spends all his time on computer. Can't remember the reason for appointment. Doesn't remember human anatomy. Appears to suffer some form of dementia. Gives false interpretation of lab reports or pretends to have labs when he can't find them. This guy is dangerous. If you want to live, find another doctor!
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Ben Dare in Hilo Hawaii – Mar 19, 2016
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Very insensitive to concerns. Doesn't explain treatments. Uses foul language.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
akosora in hilo, hawaii – Jan 12, 2016
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About Me

biography

Dr. Roy Koga, MD is a family medicine physician in Hilo, HI and has over 50 years of experience in the medical field. He graduated from University of Washington in 1973. He is affiliated with Hilo Medical Center.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Washington

    Medical School, 1973
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Japanese

Locations

Practice

Roy M. Koga M D Inc.670 Ponahawai St Ste 120 Hilo, HI 96720
1

Affiliated Hospitals

  • Hilo Medical Center

    1190 Waianuenue Ave
    Hilo, HI 96720
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality