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Dr. Ross Jones, DO

Dr. Ross Jones, DO

Orthopedic Surgery*
10+ years of experience

Dr. Ross Jones, DO is an orthopedic surgeon in Flagstaff, AZ and has over 10 years of experience in the medical field. Dr. Jones has extensive experience in Spine Disorders & Surgical Procedures. He graduated from Kansas City University College of Osteopathic Medicine in 2011. He is affiliated with medical facilities such as Verde Valley Medical Center and Yavapai Regional Medical Center. He is not accepting new patients.

4.6 Star Rating
Based on 10 reviews 4.6 Star Rating (10 reviews)

Practice

525 N Switzer Canyon Dr Flagstaff, AZ 86001
Telehealth available

Make an Appointment

(928) 773-2280

Hospital Highlight

Dr. Jones is affiliated with Flagstaff Medical Center Flagstaff, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

4.6
10 ratings, 10 with a written review
5 star
90%
90%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

Your trust is our top concern.

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2 low back artificial discs installed
Dr. Jones is excellent.He did a great job on my low back.Very grateful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Matt – Jun 26, 2024
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Hands of God
Words cannot convey the depth of gratitude I have for Dr. Jones. He is an excellent surgeon, best of the best, but he has an incredible heart and passion for what he does. Forever grateful!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Alicia Lambert – Feb 09, 2024
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Amazing Doctor!!
I would recommend Dr.Jones a million times. He is genuine in wanting to help you, compassionate, and quick to help you be at ease with pain! So blessed to have him as a doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Felicia Olvera – Jan 21, 2024
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Right hand 3 middle fingers going numb!
Dr Jones took me and what I am experiencing serious. Ordered tests STAT. I love how he listens, cares, and treats the problem. He doesn’t want to cover up the problem with medication- he wants to SOLVE the problem and get to the root cause!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jen Sandoval – Jan 20, 2024
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Very happy!
I find Dr Jones to be an exceptional surgeon. He makes me feel very comfortable with his recommendations. His staff has always been helpful and considerate. I recommend him highly. Thank you Dr Jones.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
PETER A NICASTRO JR – Dec 15, 2023
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The Best Doctor I Have Ever Seen
Dr. Jones is such a great doctor. He is attentive, professional and up front. He did AMAZING work on my spine and sacrum joints. I would and have recommended him. I drive 2 hours 1 way just to see him because I know he will be there for me to take the best care of me possible.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Brandon – Dec 15, 2023
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Dr. Jones is amazing & consistent
Dr. Jones not only listens, he ensures that he follows up before the visit is through. Each time I see him, it is a smile, and he always addresses my wife. He is the best, and my care and procedures could not be better. I love this doc and recommend him to anyone. ESPECIALLY if you have chronic pain, he respects the contracts and lets those other providers stay in charge of the immediate pain decisions. He also refers you if you need outside care. He makes sure those referrals happen within 24 hours. Seriously he is the best back doc!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Barker – Nov 16, 2023
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Excellent Dr
Dr Jones is very thorough and truly cares about his patients. I highly recommend him and have already done so. Can be a wait to see him since short staffed but worth it all.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carole – Oct 20, 2023
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There aren't enough kind words that would describe my appt with Dr Jones. He was very compassionate, he didn't rush thru my office visit, and gave me alternative choices to my condition. He explained each choice to me in an understandable and complete manner. All my choices will be with him!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Aug 07, 2022
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I had a horrible experience. I was chastised for asking questions and told they won't treat me because I wanted a further explanation of what the doctor said that made no sense to me at all. I have had 5 procedures for back pain there and none helped. I was treated with zero compassion. The staff was down right mean and insulting.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Beverly DuBreuil – Jun 30, 2022
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Leave a review

How was your experience with Dr. Jones?

Know Before You Go

About Me

biography

Dr. Ross Jones, DO is an orthopedic surgeon in Flagstaff, AZ and has over 10 years of experience in the medical field. Dr. Jones has extensive experience in Spine Disorders & Surgical Procedures. He graduated from Kansas City University College...read more

  • Orthopedic Surgery

  • Orthopedic Spine Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alabama At Birmingham Heersink School Of Medicine

    Fellowship Hospital, 2017

  • St. Mary's Medical Center Of Blue Springs

    Residency Hospital, 2016

  • Kansas City University College Of Osteopathic Medicine

    Medical School, 2011

  • Brigham Young University

    Undergraduate School, 2006
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Getting Orthopedic Care

Locations

Practice

Office525 N Switzer Canyon Dr Flagstaff, AZ 86001
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Flagstaff Bone & Joint Surgical Center LLC501 N Switzer Canyon Dr Flagstaff, AZ 86001
2
UAB Neurosurgery510 20th St S Birmingham, AL 35233
3

Practice

Office480 S Willard St Cottonwood, AZ 86326
4

Affiliated Hospitals

  • Flagstaff Medical Center

    1200 N Beaver St
    Flagstaff, AZ 86001
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Summit Healthcare Regional Medical Center

    2200 E Show Low Lake Rd
    Show Low, AZ 85901

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Verde Valley Medical Center

    269 S Candy Ln
    Cottonwood, AZ 86326
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality