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Dr. Robin Mraz, MD

Dr. Robin Mraz, MD

Emergency Medicine*

Dr. Robin Mraz, MD is an emergency medicine physician in Winfield, IL. She is affiliated with Northwestern Medicine Central Dupage Hospital. She is accepting new patients.

2.3 Star Rating
Based on 12 reviews 2.3 Star Rating (12 reviews)

Practice

25 N Winfield Rd Winfield, IL 60190

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At a Glance

  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Mraz's Reviews

Likelihood to recommend Dr. Mraz

2.3
12 ratings, 9 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
67%
67%

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Amazing best doctor ever!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2023
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Dr Robin Mraz
Dr MRAZ was very condescending and disrespectful and dismissive and rude and insulted my intelligence and treated me like I was a rebellious toddler. Didn’t want to hear my symptoms and refused to do a CT scan despite two other of my providers requested it that day. She said she was not about to be dictated to by other Doctors and ignored their requests and said that only she would make that determination after looking at simple blood work results. The most miserable, mean, egotistical doctor I have ever met in my life.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Humiliated Patient – Mar 29, 2022
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Cold, callous, indifferent and utterly cruel. No kindness nor empathy. She made no verbal nor bodily clues that she was listening to me let alone taking in my concerns. She spent less than five min with me. She very clearly predetermined that she would wash her hands of me well before she had even entered my room. Unconscionable behavior from someone who is meant to care for the injured, ill, and those in pain. A person like this has no business holding a job caring for patients whom are at their most vulnerable. The dismissal from Mraz was absolutely unacceptable. Actions need to be taken.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Julie – Oct 05, 2021
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I had the displeasure of being treated by Dr. Robin Mzar from the ER department at NW CDH Hospital in Winfield. All though through in her testing, and everything ruled out. I have never been treated with such disregard for the pain I was in. She has tainted the representation of the finest Hospital.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
7 others found this helpful
Helpful
S. Holstein – Oct 17, 2019
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Dismissive and rude . Rushed me in and out and clearly doesn’t care for human beings
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Oct 05, 2019
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Dr. Mraz was not interested in finding a diagnosis. She only half listened to the symptoms and then led the discussion and diagnostics toward her faulty assumptions. When the diagnostics did not support her assumptions she refused to even consider it could be something else and sent me home with no answers. I paid for her services and she did not deliver on those services. I will now pay for more appointments with doctors who actually care about patients and outcomes.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jul 16, 2019
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Cordial, concerned, attentive and seemingly knowledgeable. Dr Mraz was easy to work with, listened attended my needs in a professional manner not usually experienced in an emergency room atmosphere. She was thorough and appropriate in her responses to my condition.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Randall Bullen in Glen Ellyn, Illinois – Jan 24, 2018
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Dr.Mraz's straightforward approach, and compassion make her a perfect match for an emergency situation. Though direct and assertive there is also the presence of warm, compassion, and a love of humanity that shines through. I am thankful for the experience of engaging with her.
What went well
No results
What could be improved
No results
Helpful
mike in Naperville, IL – Jul 26, 2017
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no compassion, inconsiderate with inexcusable bedside manner
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
joe urbanek in Bartlett, IL – May 20, 2016
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How was your experience with Dr. Mraz?

About Me

biography

Dr. Robin Mraz, MD is an emergency medicine physician in Winfield, IL. She is affiliated with Northwestern Medicine Central Dupage Hospital. She is accepting new patients.
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Illinois College Of Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Northwestern Medicine Central Dupage Hospital25 N Winfield Rd Winfield, IL 60190
1

Practice

Elmhurst Clinic200 N Berteau Ave Elmhurst, IL 60126
2

Affiliated Hospitals

  • Northwestern Medicine Central Dupage Hospital

    25 N Winfield Rd
    Winfield, IL 60190
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality